Problem with new computer

Well, I gave in and bought a new computer. I was all set to buy a
Dell, then had a brain lapse and let a local small business talk me
into buying a custom built one from them. I've had several problems
since buying the unit just before Christmas, which he told me are now
fixed (he took it in a couple of weeks ago). However, one of the
problems is not fixed and he won't call me back, so I'm now wondering
what the problem could be so I know how to proceed.

Note: I bought the unit only from him. He used my old DVD and floppy
drive. I still have my old monitor, keyboard, mouse, etc.

The problem is that whenever I go to plug my camera's USB cord into
the front of the PC, the monitor shuts off. I don't even get as far
as plugging it in--just touch the front with the plug. The pc stays
on. I have to hold the power button in to shut it off, then restart
it. Upon reboot, the monitor is on and everything is fine.

As long as I leave the USB cord plugged in, then plug my camera into
it with the camera shut off, it works fine. If the camera is on when
I plug it in, the same thing happens--monitor shuts off. (If I turn
the monitor off, then back on, the no input box is floating around.

And just FYI, it was doing this same thing with my old computer.

I sure would appreciate the help.

TIA,
Diane

P.S. The other problems he said were caused from overheating. Yep, on
my NEW computer. He says he's "repaird or replaced" the MB.

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.

Diane have you swapped USB cables to see, if a new one
does the same thing to the monitor?

Also, Do you have an anti-static mat or, is the floor
covered carpet that cause you to have static
electricity?

Christopher

--- pekoe4849 < pekoe4849%40yahoo.com">pekoe4849yahoo.com> wrote:

> Well, I gave in and bought a new computer. I was all
> set to buy a
> Dell, then had a brain lapse and let a local small
&gt; business talk me
> into buying a custom built one from them. I've had
> several problems
> since buying the unit just before Christmas, which
&gt; he told me are now
> fixed (he took it in a couple of weeks ago).
&gt; However, one of the
> problems is not fixed and he won't call me back, so
> I'm now wondering
> what the problem could be so I know how to proceed.
>
> Note: I bought the unit only from him. He used my
> old DVD and floppy
> drive. I still have my old monitor, keyboard, mouse,
&gt; etc.
>;
> The problem is that whenever I go to plug my
> camera's USB cord into
> the front of the PC, the monitor shuts off. I don't
&gt; even get as far
> as plugging it in--just touch the front with the
> plug. The pc stays
> on. I have to hold the power button in to shut it
> off, then restart
> it. Upon reboot, the monitor is on and everything is
> fine.
>
> As long as I leave the USB cord plugged in, then
>; plug my camera into
> it with the camera shut off, it works fine. If the
> camera is on when
> I plug it in, the same thing happens--monitor shuts
&gt; off. (If I turn
> the monitor off, then back on, the no input box is
> floating around.
>
> And just FYI, it was doing this same thing with my
> old computer.
>
> I sure would appreciate the help.
&gt;
> TIA,
>; Diane
&gt;
> P.S. The other problems he said were caused from
>; overheating. Yep, on
> my NEW computer. He says he's "repaird or replaced&quot;
> the MB.
>
>
>
>
>
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.

Take them to small claims court and get your money back.
----- Original Message -----
From: pekoe4849
To: A-1-Computer_Tech%40yahoogroups.com">A-1-Computer_Techyahoogroups.com
Sent: Wednesday, February 28, 2007 9:32 AM
Subject: [A-1-Computer_Tech] Problem with new computer

Well, I gave in and bought a new computer. I was all set to buy a
Dell, then had a brain lapse and let a local small business talk me
into buying a custom built one from them. I've had several problems
since buying the unit just before Christmas, which he told me are now
fixed (he took it in a couple of weeks ago). However, one of the
problems is not fixed and he won't call me back, so I'm now wondering
what the problem could be so I know how to proceed.

Note: I bought the unit only from him. He used my old DVD and floppy
drive. I still have my old monitor, keyboard, mouse, etc.

The problem is that whenever I go to plug my camera's USB cord into
the front of the PC, the monitor shuts off. I don't even get as far
as plugging it in--just touch the front with the plug. The pc stays
on. I have to hold the power button in to shut it off, then restart
it. Upon reboot, the monitor is on and everything is fine.

As long as I leave the USB cord plugged in, then plug my camera into
it with the camera shut off, it works fine. If the camera is on when
I plug it in, the same thing happens--monitor shuts off. (If I turn
the monitor off, then back on, the no input box is floating around.

And just FYI, it was doing this same thing with my old computer.

I sure would appreciate the help.

TIA,
Diane

P.S. The other problems he said were caused from overheating. Yep, on
my NEW computer. He says he's "repaird or replaced&quot; the MB.

[Non-text portions of this message have been removed]

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.