Library Associates Companies (LAC) seeks Training and Member
Services Coordinator on behalf of our client, a leading
computer library service center located in Washington D.C.
The ideal candidate is an experienced trainer with a strong
customer service orientation and understanding of e-learning
methodologies who will provide training, support, and
services to libraries and cultural heritage institutions in
Washington D.C., Maryland and Virginia. Competitive
compensation and benefits.
Responsibilities:
* Training (50%): design, development, coordination,
delivery and assessment of training annual training plans
and courses in support of member needs.
* Member support and relations (20%): Provide
members with membership, product and service support through
email, telephone, conferences, seminars and workshops.
* Works in collaboration with other client staff,
client centers and regional network providers to develop
programming and provide services. (10%)
* Stays abreast of client product development in
order to effectively communicate and support member
services, trends and sales. (10%)
* Develops and manages new member/new service
training activities to ensure effective use program. (10%)
Qualifications:
* MLS or similar background and experience in
libraries and/or information industry
* Experience in e-learning methodologies
* 3-5 years of professional experience in a training
capacity
* Knowledge of adult learning theory and practice
* Extensive library and information industry
knowledge
* Excellent verbal and written communication skills
* Experience working in a team environment
To Apply:
* For immediate consideration please email your cover letter
and resume to the attention of Kathleen Schmidt to,
jobs libraryassociates.com, with a courtesy copy to
Kathleenlibraryassociates.com;
* Please reference the position title in the subject line of
your email.
* Library Associates Companies is an Equal
Opportunity/Affirmative Action employer that values
diversity in the workforce.
Patty De Anda
Communications Coordinator
Library Associates Companies
8383 Wilshire Boulevard, Suite 355
Beverly Hills, CA 90211
800 987 6794 toll free
323 302 9439 local
323 852 1093 fax
www.libraryassociates.com
pdeandalibraryassociates.com
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