noticing the sip user

Yes there is!

Here's what you do:

In your dialplan, set a variable each menu that describes
the location.

When the caller gets to the call handler, use the A() option
with Dial to play 
an announcement.  Substitute the variable into the filename,
and the system 
will play the file with that name.  You would need to record
an audio 
announcement file for each marker you put in the IVR.

There is a similar option in the Queue application if you
are using call 
Queues.

-Tim

On Wednesday 22 August 2007 05:31, Kollár Csaba wrote:
> Hello!
>
> I have an asterisk server, and it is used for ivr. If a
user wants to talk
> with a real person, he type <something> then the
ivr calls the "call
> handler" on sip. This works fine, but i need to
tell the "call handler"
> where was the user in the ivr menu, i mean, for example
the user was
> listening technical information and he wants a call
handler, or billing
> information etc... So is it possible to send a msg to
the call handler,
> before he/she answers the call, to inform him/her where
was the user in the
> ivr menu J Sorry for repeating myself.
>
> Or to overwrite the zapata.conf callerid option to the
menu position,
> somehow?
>
> Thank you forwardly!
>
> --
> Sincerely,
>
>   Kollár Csaba

-- 
Tim St. Pierre

IP telephony specialist
sip://5101communicatefreely.net
Toronto: 647 722 6930
Toll-Free 1 888 488 6940
timcommunicatefreely.net

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Sorry, forgot something.

If you would rather use callerID to explain where the caller
was,
set the variable as described before.

Use the application Set(CallerID(name)=$)

That will change the caller ID name to your tag, but will
leave the number 
intact.

-Tim

On Wednesday 22 August 2007 05:31, Kollár Csaba wrote:
> Hello!
>
> I have an asterisk server, and it is used for ivr. If a
user wants to talk
> with a real person, he type <something> then the
ivr calls the "call
> handler" on sip. This works fine, but i need to
tell the "call handler"
> where was the user in the ivr menu, i mean, for example
the user was
> listening technical information and he wants a call
handler, or billing
> information etc... So is it possible to send a msg to
the call handler,
> before he/she answers the call, to inform him/her where
was the user in the
> ivr menu J Sorry for repeating myself.
>
> Or to overwrite the zapata.conf callerid option to the
menu position,
> somehow?
>
> Thank you forwardly!
>
> --
> Sincerely,
>
>   Kollár Csaba

-- 
Tim St. Pierre

IP telephony specialist
sip://5101communicatefreely.net
Toronto: 647 722 6930
Toll-Free 1 888 488 6940
timcommunicatefreely.net

_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.c
om--

Asterisk-BSD mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-bsd