URGENT NEED Hyperion Support Analyst IN NY Dur :3 year

 

Hyperion Support Analyst

Duration : 3 year position
Location : Valhalla, NY

Rate         : DOE

Job Description: This person is basically the first line of support to maintain the server health of two Hyperion systems (HFM and Planning). User base is worldwide with over 300 users accessing these systems but the main user groups are based in NY (approximately 6 users) who handle numerous requests but will pass along many technical issues to the Hyperion Support Analyst. This person will also be responsible for executing upgrades of both Hyperion and 3rd party vendor software on these servers. Knowledge of navigating and managing Windows 2000 & 2003 OS at a server level is required given that is where most of the work will occur. This person will be on call in the nights and weekends if critical server downtime occurs.

Skills: Knowledge of installing Hyperion Financial Management or Hyperion planning required. Good understand of Windows 2000 and 2003 server environments is needed. Knowledge of Hyperion Planning or HFM from a functional perspective a plus. This not a heavy developer or technology role! This person must be support focused and prefer to do support (versus playing with new technology or developing systems). Customer Support skills need to be a strength. Role may also stretch into support work with other applications and technologies.

Required Qualifications :5 yrs in IT , 2+ years working/supporting Hyperion systems, 2+ years in IT support role

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Thanks & Regards

Bhagyaraj
Uni Resource Inc.
2340 S. Arlington Heights, #512
Arlington Heights, IL 60005
Phone: 847-305-4865 / 847-228-0580

bagyaraj.manoharuniresourceinc.com"> bagyaraj.manoharuniresourceinc.com
http://www.uniresourceinc.com