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List Info
Thread: Guaranteed support for Campsite now available
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| Guaranteed support for Campsite now
available |

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2006-09-01 08:13:37 |
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Campware is pleased to introduce Guaranteed Support
for Campsite. "Guaranteed Support" means if you have a problem with the
software, you can be sure that we'll fix it in a timely manner and fix
it for the version of the software you are using - no one will force
you to upgrade. While we are still providing free community support
through our mailing lists and forum, Guaranteed Support gives you a
higher level of service than free support. It is offered as a
"subscription" service for a number of months (1, 3, 6, or 12), which
covers your version of the software for that time period. There are a
number of advantages to signing up:
- Your requests are prioritized over free support.
- Someone will be assigned to address your issue immediately.
- You are guaranteed a response to your request within 24 hours informing you of what is being done about the problem.
- All
bug fixes will be backported to the version you are running. You will
not be forced to upgrade to a new version that has new features, and
potentially new bugs because of it.
- If necessary, developers can login to your server to fix the problem.
- If there is a problem with the software, we can make a custom release for you that fixes your bug immediately.
- By
purchasing a support contract, you are supporting continued software
development and maintenance - and helping to secure your investment at
the same time.
Click here to read more information or to sign up! (http://www.campware.org/en/camp/static/677/
)
- The Campware Team
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