Tood/Luke,
Welcome to the club. I've been having this issue with
P-1 NG Feature Pack 3
running on Solaris 9 for almost two years now. I opened
many TAC cases with
Checkpoint and those checkpoint TAC engineers turned
around and blamed the
problem at Sun. Luke, I am suprised when you opened the
TAC case with Checkpoint
that they didn't blame this problem on SPLAT; oh I
forgot, checkpoint is responsible
for both the OS and Apps so they are giving you the
classic run-around answer.
Checkpoint TAC support has been nothing but a scam and
they even have the nerve
to tell me that I should upgrade my support to diamond
support. I am NO checkpoint
expert but in my humble opinion, I think I know just as
much as some of the
checkpoint TAC engineers. Their response is always to
upgrade when they
themselves can not say with confidence that upgrade will
fix the problem.
I think a lot of folks in this forum is better than
checkpoint TAC engineers.
By the way, who are the checkpoint TAC engineers you are
working with? Charles
Morris, Rob Hughes, David Talley, Shipi Dey? I would be
interested in knowing how
long it would take them to fix your issue(s). According
to Checkpoint, they are tier-3
level engineers. If they can not resolve the issue, it
goes to Israsel. Well, I opened
about 5 TAC cases with them and they went nowhere.
Dealing with checkpoint
only raises my blood pressure.
"Marty, Lukas" <luke.marty NWA.COM> wrote:
I am experiencing the same behavior after upgrading from
R55 to R61. I
haven't changed the MAX-FILE setting but have attempted
just about
everything else. Opened a ticket with CP, they had me up the
debug
level and test again. The output mentioned disk errors, but
I'm fairly
confident this is not the issue. I had gone through the
upgrade, fsck's
etc. the week before with no problems. On top of not seeing
any other
issues that would point at disk failure. Their suggestions
after that
were to restore my config onto a test machine and test
again. Not
exactly the support I was expecting.
-Luke
Luke Marty
Network Security Engineering
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:FW-1-MAILINGLISTAMADEUS.US.CHECKPOINT.COM]
On Behalf Of Larson,
Todd (LNG-DAY)
Sent: Friday, June 30, 2006 7:20 AM
To: FW-1-MAILINGLISTAMADEUS.US.CHECKPOINT.COM
Subject: [FW-1] Provider-1 Failed to Create Version
Since our Provider-1 migration from R55 Solaris to R60
(HFA_02) Splat,
we've been experiencing a problem with "Failed to
create version" errors
when attempting to create a revision when pushing policy or
manually.
The problem occurs only in two of our 8 CMA's, there's
plenty of Memory
and HDD space available (i.e. does not appear to be a
resource issue).
I've increased the MAX-FILE (file handles) size to 100000
and restarted
the MDS, and created exactly 4 new versions in each CMA
before it
started giving errors again.
Anyone else out there experience anything similar?
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