|
List Info
Thread: Problem with logs
|
|
| Problem with logs |

|
2007-07-18 18:54:16 |
Hello,
We have a deployment with a SmartCenter (SMC) over SPLAT, a
couple of Nokia
boxes running IPSO Clustering in front of that SMC, and an
extra fw module
also running over Nokia in a remote location.
Everything runs Check Point NGX R60 HFA05.
The remote fw module is new and we have SIC working
properly, it is possible
to install the policy on it with no issues and we see
traffic in TCP/257
(FW1_log) passing though the Cluster with the remote module
as the source
and the SMC as the destination, but those logs are not shown
in the SV
Tracker.
There is nothing between the Cluster and the SmartCenter so
we are sure this
traffic must be reaching the SMC network, so do you guys
know of any reason
why logs could reach a SMC but not be displayed in the SV
Tracker???
We will do extra tests tomorrow with me on site, but I just
can't think what
could be wrong....
Any assistance with this issue will be very appreciated.
Regards
--
Sergio Alvarez
(506)8301342
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|
| Re: Problem with logs |
  United States |
2007-07-18 19:32:12 |
If you are sure the 257 is reaching the manager, you could
first try a
cprestart on the manager, if this is no good try doing a
cpstop and
moving or deleting the entire contents of the log directory,
then a
cpstart. A separate log server will behave much in the same
way until
you do an install database to it, it will ignore the 257
that it gets.
-GS
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:FW-1-MAILINGLIST AMADEUS.US.CHECKPOINT.COM]
On Behalf Of Sergio
Alvarez
Sent: Wednesday, July 18, 2007 7:54 PM
To: FW-1-MAILINGLIST AMADEUS.US.CHECKPOINT.COM
Subject: [FW-1] Problem with logs
Hello,
We have a deployment with a SmartCenter (SMC) over SPLAT, a
couple of
Nokia
boxes running IPSO Clustering in front of that SMC, and an
extra fw
module
also running over Nokia in a remote location.
Everything runs Check Point NGX R60 HFA05.
The remote fw module is new and we have SIC working
properly, it is
possible
to install the policy on it with no issues and we see
traffic in TCP/257
(FW1_log) passing though the Cluster with the remote module
as the
source
and the SMC as the destination, but those logs are not shown
in the SV
Tracker.
There is nothing between the Cluster and the SmartCenter so
we are sure
this
traffic must be reaching the SMC network, so do you guys
know of any
reason
why logs could reach a SMC but not be displayed in the SV
Tracker???
We will do extra tests tomorrow with me on site, but I just
can't think
what
could be wrong....
Any assistance with this issue will be very appreciated.
Regards
--
Sergio Alvarez
(506)8301342
=================================================
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|
|
| Re: Problem with logs |
  United States |
2007-07-18 22:00:15 |
I was just saying that a log server without the database
installed will give the same symptom that you describe. The
install database to the manager is not something you should
have to do separately, a policy install to a FW module takes
care of this. I have seen several no logging issues resolved
by a restart or cleaning of the log dir.
Since you are on splat you can do a tcpdump to insure the
logs are making it to the manager. What do you see from the
smartview monitor? Can the FW fetch a policy from the
manager? Are you doing auto static NAT on the manager? Do
you have FW-1 control checked under the NAT settings? Do you
have FW-1 control connections checked under the global
props? Any duplicate objects for the remote FW's IP? A few
things to consider if the restart or clean does not work.
-GS
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:FW-1-MAILINGLIST AMADEUS.US.CHECKPOINT.COM]
On Behalf Of Sergio Alvarez
Sent: Wednesday, July 18, 2007 10:03 PM
To: FW-1-MAILINGLIST AMADEUS.US.CHECKPOINT.COM
Subject: Re: [FW-1] Problem with logs
Thanks for replying Scott,
IŽll try the cprestart and the cleaning the logs folder, but
I'm not quite
sure what did you mean with the following lines:
"A separate log server will behave much in the same way
until
you do an install database to it, it will ignore the 257
that it gets"
We do not have a separate log server in this case, the
remote Nokia should
send the logs to the SmartCenter, as the old cluster has
done it for years
now. But then what you say about "do an install
database" makes me think if
I'm missing something.
I have done similar deployments many occasions and never
experienced issues
like this, but now your comments have made me suspicious...
Regards
On 7/18/07, Gary Scott <gscott vigilar.com> wrote:
>
> If you are sure the 257 is reaching the manager, you
could first try a
> cprestart on the manager, if this is no good try doing
a cpstop and
> moving or deleting the entire contents of the log
directory, then a
> cpstart. A separate log server will behave much in the
same way until
> you do an install database to it, it will ignore the
257 that it gets.
>
> -GS
>
> -----Original Message-----
> From: Mailing list for discussion of Firewall-1
> [mailto:FW-1-MAILINGLIST AMADEUS.US.CHECKPOINT.COM]
On Behalf Of Sergio
> Alvarez
> Sent: Wednesday, July 18, 2007 7:54 PM
> To: FW-1-MAILINGLIST AMADEUS.US.CHECKPOINT.COM
> Subject: [FW-1] Problem with logs
>
> Hello,
>
> We have a deployment with a SmartCenter (SMC) over
SPLAT, a couple of
> Nokia
> boxes running IPSO Clustering in front of that SMC, and
an extra fw
> module
> also running over Nokia in a remote location.
>
> Everything runs Check Point NGX R60 HFA05.
>
> The remote fw module is new and we have SIC working
properly, it is
> possible
> to install the policy on it with no issues and we see
traffic in TCP/257
> (FW1_log) passing though the Cluster with the remote
module as the
> source
> and the SMC as the destination, but those logs are not
shown in the SV
> Tracker.
>
> There is nothing between the Cluster and the
SmartCenter so we are sure
> this
> traffic must be reaching the SMC network, so do you
guys know of any
> reason
> why logs could reach a SMC but not be displayed in the
SV Tracker???
>
> We will do extra tests tomorrow with me on site, but I
just can't think
> what
> could be wrong....
>
> Any assistance with this issue will be very
appreciated.
>
> Regards
>
> --
> Sergio Alvarez
> (506)8301342
>
> =================================================
> To set vacation, Out-Of-Office, or away messages,
> send an email to LISTSERV amadeus.us.checkpoint.com
> in the BODY of the email add:
> set fw-1-mailinglist nomail
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> please see the instructions at
> http:
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>
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--
Sergio Alvarez
(506)8301342
=================================================
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|
|
| Re: Problem with logs |

|
2007-07-18 21:02:53 |
Thanks for replying Scott,
IŽll try the cprestart and the cleaning the logs folder, but
I'm not quite
sure what did you mean with the following lines:
"A separate log server will behave much in the same way
until
you do an install database to it, it will ignore the 257
that it gets"
We do not have a separate log server in this case, the
remote Nokia should
send the logs to the SmartCenter, as the old cluster has
done it for years
now. But then what you say about "do an install
database" makes me think if
I'm missing something.
I have done similar deployments many occasions and never
experienced issues
like this, but now your comments have made me suspicious...
Regards
On 7/18/07, Gary Scott <gscott vigilar.com> wrote:
>
> If you are sure the 257 is reaching the manager, you
could first try a
> cprestart on the manager, if this is no good try doing
a cpstop and
> moving or deleting the entire contents of the log
directory, then a
> cpstart. A separate log server will behave much in the
same way until
> you do an install database to it, it will ignore the
257 that it gets.
>
> -GS
>
> -----Original Message-----
> From: Mailing list for discussion of Firewall-1
> [mailto:FW-1-MAILINGLIST AMADEUS.US.CHECKPOINT.COM]
On Behalf Of Sergio
> Alvarez
> Sent: Wednesday, July 18, 2007 7:54 PM
> To: FW-1-MAILINGLIST AMADEUS.US.CHECKPOINT.COM
> Subject: [FW-1] Problem with logs
>
> Hello,
>
> We have a deployment with a SmartCenter (SMC) over
SPLAT, a couple of
> Nokia
> boxes running IPSO Clustering in front of that SMC, and
an extra fw
> module
> also running over Nokia in a remote location.
>
> Everything runs Check Point NGX R60 HFA05.
>
> The remote fw module is new and we have SIC working
properly, it is
> possible
> to install the policy on it with no issues and we see
traffic in TCP/257
> (FW1_log) passing though the Cluster with the remote
module as the
> source
> and the SMC as the destination, but those logs are not
shown in the SV
> Tracker.
>
> There is nothing between the Cluster and the
SmartCenter so we are sure
> this
> traffic must be reaching the SMC network, so do you
guys know of any
> reason
> why logs could reach a SMC but not be displayed in the
SV Tracker???
>
> We will do extra tests tomorrow with me on site, but I
just can't think
> what
> could be wrong....
>
> Any assistance with this issue will be very
appreciated.
>
> Regards
>
> --
> Sergio Alvarez
> (506)8301342
>
> =================================================
> To set vacation, Out-Of-Office, or away messages,
> send an email to LISTSERV amadeus.us.checkpoint.com
> in the BODY of the email add:
> set fw-1-mailinglist nomail
> =================================================
> To unsubscribe from this mailing list,
> please see the instructions at
> http:
//www.checkpoint.com/services/mailing.html
> =================================================
> If you have any questions on how to change your
> subscription options, email
> fw-1-owner ts.checkpoint.com
> =================================================
>
> =================================================
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> =================================================
>
--
Sergio Alvarez
(506)8301342
=================================================
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|
|
| Re: Problem with logs |

|
2007-07-19 01:20:58 |
hi,
I guess your mgmt is static NATed and your remote module has
no
access to the internal IP of the smc. but it tries to send
the logs
to the internal IP instead of the NATed IP of the
smartcenter.
please try to create a secondary-mgmt-object with the NATed
IP of the
smartcenter server and configure that IP as the
"log-server" and
"mgmt-server" for your remote module
br
reinhard
At 01:54 19.07.2007, you wrote:
>Hello,
>
>We have a deployment with a SmartCenter (SMC) over
SPLAT, a couple of Nokia
>boxes running IPSO Clustering in front of that SMC, and
an extra fw module
>also running over Nokia in a remote location.
>
>Everything runs Check Point NGX R60 HFA05.
>
>The remote fw module is new and we have SIC working
properly, it is possible
>to install the policy on it with no issues and we see
traffic in TCP/257
>(FW1_log) passing though the Cluster with the remote
module as the source
>and the SMC as the destination, but those logs are not
shown in the SV
>Tracker.
>
>There is nothing between the Cluster and the SmartCenter
so we are sure this
>traffic must be reaching the SMC network, so do you guys
know of any reason
>why logs could reach a SMC but not be displayed in the
SV Tracker???
>
>We will do extra tests tomorrow with me on site, but I
just can't think what
>could be wrong....
>
>Any assistance with this issue will be very
appreciated.
>
>Regards
>
>--
>Sergio Alvarez
>(506)8301342
>
>=================================================
>To set vacation, Out-Of-Office, or away messages,
>send an email to LISTSERV amadeus.us.checkpoint.com
>in the BODY of the email add:
>set fw-1-mailinglist nomail
>=================================================
>To unsubscribe from this mailing list,
>please see the instructions at
>http:
//www.checkpoint.com/services/mailing.html
>=================================================
>If you have any questions on how to change your
>subscription options, email
>fw-1-owner ts.checkpoint.com
>=================================================
--
Reinhard Stich r.stich internet-security.at
Internet Security AG, 1150 Wien, Johnstrasse 29
Tel: +43 1 3709440 RS784-RIPE Fax: +43 1 3709440-333
=================================================
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|
|
| Re: Problem with logs |

|
2007-07-19 09:06:22 |
I would start like this:
Do a 'netstat -an | grep 257', for example, to see your
module/s connection
status - is it established to the SMC IP or what???
Second debug 'fwd' on both the SMC and FW module 'fw debug
fwd on' - leave
it on for a minute or two to capture data and look through
'$FWDIR/log/fwd.elg' files on both SMC and the Module/s.
The above two should tell you quite a story to move further
w/ appropriate
steps logically. If you so wish, you can post your netstat
output and/or
debug output - I do not mind it offline if you so wish.
hth,
Rajeev
On 7/18/07, Sergio Alvarez <seralvar gmail.com> wrote:
>
> Hello,
>
> We have a deployment with a SmartCenter (SMC) over
SPLAT, a couple of
> Nokia
> boxes running IPSO Clustering in front of that SMC, and
an extra fw module
> also running over Nokia in a remote location.
>
> Everything runs Check Point NGX R60 HFA05.
>
> The remote fw module is new and we have SIC working
properly, it is
> possible
> to install the policy on it with no issues and we see
traffic in TCP/257
> (FW1_log) passing though the Cluster with the remote
module as the source
> and the SMC as the destination, but those logs are not
shown in the SV
> Tracker.
>
> There is nothing between the Cluster and the
SmartCenter so we are sure
> this
> traffic must be reaching the SMC network, so do you
guys know of any
> reason
> why logs could reach a SMC but not be displayed in the
SV Tracker???
>
> We will do extra tests tomorrow with me on site, but I
just can't think
> what
> could be wrong....
>
> Any assistance with this issue will be very
appreciated.
>
> Regards
>
> --
> Sergio Alvarez
> (506)8301342
>
> =================================================
> To set vacation, Out-Of-Office, or away messages,
> send an email to LISTSERV amadeus.us.checkpoint.com
> in the BODY of the email add:
> set fw-1-mailinglist nomail
> =================================================
> To unsubscribe from this mailing list,
> please see the instructions at
> http:
//www.checkpoint.com/services/mailing.html
> =================================================
> If you have any questions on how to change your
> subscription options, email
> fw-1-owner ts.checkpoint.com
> =================================================
>
=================================================
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|
|
| Re: Problem with logs |

|
2007-07-19 10:00:21 |
Thanks a lot for all your input guys.
I still haven't had the chance to get my hands on those
boxes, that was
supposed to happen today, but my customer called to cancel
and it will be
tomorrow afternoon.
My customer deployed the remote Nokia on his own and
basically all the boxes
involved (local Cluster, SMC and remote Nokia) are located
within a large
WAN, so there should be no NAT required for the remote Nokia
to talk to the
SMC as the network should be able to route traffic destined
to the real IP
of that machine. Furthermore, I mentioned we are in fact
seeing TCP/257
traffic sourced on the Remote Nokia and destined to the SMC,
on the logs
generated by the Cluster and those connections appear as
accepted, so that
means a couple of things:
1. The Remote Nokia is in fact sending logs
2. The traffic is being routed properly by the WAN as it is
reaching the
cluster that lays right in front of the SMC
Tomorrow I will check if NAT rules exist for the SMC and if
fw monitor on
the SMC show any traffic coming from the remote Nokia and
start from there.
Several of your suggestions will be very useful during my
troubleshooting
session tomorrow, so I really appreciate them.
I'll let you know what happens.
Regards
On 7/19/07, Rajeev Gupta <rgup14 gmail.com> wrote:
>
> I would start like this:
>
> Do a 'netstat -an | grep 257', for example, to see your
module/s
> connection
> status - is it established to the SMC IP or what???
>
> Second debug 'fwd' on both the SMC and FW module 'fw
debug fwd on' -
> leave
> it on for a minute or two to capture data and look
through
> '$FWDIR/log/fwd.elg' files on both SMC and the
Module/s.
>
> The above two should tell you quite a story to move
further w/ appropriate
> steps logically. If you so wish, you can post your
netstat output and/or
> debug output - I do not mind it offline if you so
wish.
>
> hth,
> Rajeev
>
> On 7/18/07, Sergio Alvarez <seralvar gmail.com> wrote:
> >
> > Hello,
> >
> > We have a deployment with a SmartCenter (SMC) over
SPLAT, a couple of
> > Nokia
> > boxes running IPSO Clustering in front of that
SMC, and an extra fw
> module
> > also running over Nokia in a remote location.
> >
> > Everything runs Check Point NGX R60 HFA05.
> >
> > The remote fw module is new and we have SIC
working properly, it is
> > possible
> > to install the policy on it with no issues and we
see traffic in TCP/257
> > (FW1_log) passing though the Cluster with the
remote module as the
> source
> > and the SMC as the destination, but those logs are
not shown in the SV
> > Tracker.
> >
> > There is nothing between the Cluster and the
SmartCenter so we are sure
> > this
> > traffic must be reaching the SMC network, so do
you guys know of any
> > reason
> > why logs could reach a SMC but not be displayed in
the SV Tracker???
> >
> > We will do extra tests tomorrow with me on site,
but I just can't think
> > what
> > could be wrong....
> >
> > Any assistance with this issue will be very
appreciated.
> >
> > Regards
> >
> > --
> > Sergio Alvarez
> > (506)8301342
> >
> > =================================================
> > To set vacation, Out-Of-Office, or away messages,
> > send an email to LISTSERV amadeus.us.checkpoint.com
> > in the BODY of the email add:
> > set fw-1-mailinglist nomail
> > =================================================
> > To unsubscribe from this mailing list,
> > please see the instructions at
> > http:
//www.checkpoint.com/services/mailing.html
> > =================================================
> > If you have any questions on how to change your
> > subscription options, email
> > fw-1-owner ts.checkpoint.com
> > =================================================
> >
>
> =================================================
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> subscription options, email
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> =================================================
>
--
Sergio Alvarez
(506)8301342
=================================================
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|
|
| Re: Problem with logs |

|
2007-07-21 13:32:20 |
Hello guys,
Yesterday I gave my customer a visit to work on this issue
and after hours
of troubleshooting, I finally got it resolved although I'm
not quite sure
why my solution worked, so I'm wondering if someone can help
me a bit with
that and in that way I might be able to polish things a
little.
For starters, the environment had changed from what I had
seen before, I
don't want to get into details because it will make this
posting even longer
than it will be already, but basically now the SmartCenter
didn't need to go
through the original cluster to get to the new remote Nokia
(from which we
were not getting logs), now it was going through a dedicated
line and both
the SMC and the internal interface of the remote box had IPs
in the same IP
range. So starting from there we could rule out any
relevance of NAT.
I confirmed SIC was working fine between the remote box and
the SMC, it as
possible to get a policy installed, SV Monitor showed the
remote box as OK
and we were even getting alerts related with that box for
example when
bringing the policy down on it with "fw
unloadlocal", but still not logs in
the SV Tracker from it.
I first tried the "fw fetch" command from the
remote host and it was able to
get connected and pull the policy from the SMC (which
confirmed there were
no connectivity issues), although I did that pointing to the
IP of the SMC.
When I tried it using the SMC hostname, it just said
"fetching policy from
<SMC_hostmane>" and then jumped right back to the
prompt without showing
anything else. It was clear it had not fetched anything, but
why wasn't it
giving any errors?
I checked the $FWDIR/conf/masters file and it in fact showed
the SMC
hostname for "policy", "log" and
"alert", so I started to think it had
something to do with the "resolution" of that
name.
An obvious solution would be to change the masters file to
point to the IP
of the SMC instead of its hostname, but I had tried that in
the past working
on a different deployment and had found out the system
changes it right back
the way it was after a reboot, so I thought I could trick it
by using some
other object with the same IP of the SMC, as the log server
for that remote
gateway and that solved the problem. Basically I created a
new Check Point
host object, used the same IP of the SMC on it and selected
just the "log
server" in the list of Check Point products, then in
the remote gateway
object, went to the "logs and masters" sections
and replaced the SMC for the
new object as the log and alert server. Logs started to show
in SV Tracker
right after installing the policy on that box.
The down side of this is the fact that SV Monitor shows an
extra Check Point
host that always has "bad reply" in the status
with an ugly red x that
catches the eye of anyone who sees it, which causes a lot of
concerned faces
and "what is that" questions.
I'd like to get rid of that for cosmetic reasons (I'm sure
you guys
understand me), so can anybody help me understand why this
thing worked this
way? The only difference between the SMC and the new
logserver object,
besides obviously that one has the SmartCenter and the other
doesn't, is the
fact that this SMC has a "hide NAT - hide behind
gateway interface"
configured in the NAT tab and the logserver has nothing
configured for NAT.
I would say NAT has nothing to do with this as it should
only apply when
traffic traverses a firewall module, but I just can't think
of anything
else.
BTW, we cannot disable NAT for the SMC, because of some
other things going
on that I would rather avoid explaining here.
I would really appreciate any ideas about this.
Thanks in advance.
Regards
On 7/19/07, Sergio Alvarez <seralvar gmail.com> wrote:
>
> Thanks a lot for all your input guys.
>
> I still haven't had the chance to get my hands on those
boxes, that was
> supposed to happen today, but my customer called to
cancel and it will be
> tomorrow afternoon.
>
> My customer deployed the remote Nokia on his own and
basically all the
> boxes involved (local Cluster, SMC and remote Nokia)
are located within a
> large WAN, so there should be no NAT required for the
remote Nokia to talk
> to the SMC as the network should be able to route
traffic destined to the
> real IP of that machine. Furthermore, I mentioned we
are in fact seeing
> TCP/257 traffic sourced on the Remote Nokia and
destined to the SMC, on the
> logs generated by the Cluster and those connections
appear as accepted, so
> that means a couple of things:
>
> 1. The Remote Nokia is in fact sending logs
> 2. The traffic is being routed properly by the WAN as
it is reaching the
> cluster that lays right in front of the SMC
>
> Tomorrow I will check if NAT rules exist for the SMC
and if fw monitor on
> the SMC show any traffic coming from the remote Nokia
and start from there.
>
> Several of your suggestions will be very useful during
my troubleshooting
> session tomorrow, so I really appreciate them.
>
> I'll let you know what happens.
>
> Regards
>
>
>
> On 7/19/07, Rajeev Gupta <rgup14 gmail.com> wrote:
> >
> > I would start like this:
> >
> > Do a 'netstat -an | grep 257', for example, to see
your module/s
> > connection
> > status - is it established to the SMC IP or
what???
> >
> > Second debug 'fwd' on both the SMC and FW module
'fw debug fwd on' -
> > leave
> > it on for a minute or two to capture data and look
through
> > '$FWDIR/log/fwd.elg' files on both SMC and the
Module/s.
> >
> > The above two should tell you quite a story to
move further w/
> > appropriate
> > steps logically. If you so wish, you can post your
netstat output and/or
> >
> > debug output - I do not mind it offline if you so
wish.
> >
> > hth,
> > Rajeev
> >
> > On 7/18/07, Sergio Alvarez <seralvar gmail.com> wrote:
> > >
> > > Hello,
> > >
> > > We have a deployment with a SmartCenter (SMC)
over SPLAT, a couple of
> > > Nokia
> > > boxes running IPSO Clustering in front of
that SMC, and an extra fw
> > module
> > > also running over Nokia in a remote
location.
> > >
> > > Everything runs Check Point NGX R60 HFA05.
> > >
> > > The remote fw module is new and we have SIC
working properly, it is
> > > possible
> > > to install the policy on it with no issues
and we see traffic in
> > TCP/257
> > > (FW1_log) passing though the Cluster with the
remote module as the
> > source
> > > and the SMC as the destination, but those
logs are not shown in the SV
> > > Tracker.
> > >
> > > There is nothing between the Cluster and the
SmartCenter so we are
> > sure
> > > this
> > > traffic must be reaching the SMC network, so
do you guys know of any
> > > reason
> > > why logs could reach a SMC but not be
displayed in the SV Tracker???
> > >
> > > We will do extra tests tomorrow with me on
site, but I just can't
> > think
> > > what
> > > could be wrong....
> > >
> > > Any assistance with this issue will be very
appreciated.
> > >
> > > Regards
> > >
> > > --
> > > Sergio Alvarez
> > > (506)8301342
> > >
> > >
=================================================
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> >
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> >
>
>
>
> --
> Sergio Alvarez
> (506)8301342
--
Sergio Alvarez
(506)8301342
=================================================
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|
| Re: Problem with logs |

|
2007-07-21 14:02:54 |
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Sergio Alvarez <seralvar GMAIL.COM> wrote:
>
> An obvious solution would be to change the masters file
to point to
> the IP of the SMC instead of its hostname, but I had
tried that in the
> past working on a different deployment and had found
out the system
> changes it right back the way it was after a reboot
If you think your problem is due to hostname resolution, you
might
consider adding an entry in the host file, so that IPSO can
resolve the
name locally.
Using "clish" on the Nokia box you would use the
following commands to
add a host entry:
> add host name <name> ipv4 <x.x.x.x>
> save config
At that point you should be able to "ping
<name>" and have it ping the
proper IP, then you can try cprestart to see if that fixes
your problem.
Of course you can use Voyager to add host name entries,
too.
Hope this helps.
- --
David DeSimone == Network Admin == fox verio.net
"It took me fifteen years to discover that I had no
talent for writing, but I couldn't give it up because
by that time I was too famous. -- Robert Benchley
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KJav
Ew+zgBjmzWonL87IzhyEg94=
=9oMi
-----END PGP SIGNATURE-----
=================================================
To set vacation, Out-Of-Office, or away messages,
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|
|
| Re: Problem with logs |

|
2007-07-21 14:48:40 |
Thanks David,
Actually I went through those steps, although I added the
hostname manually
to the /etc/hosts file and it got removed when the system
rebooted, so I
checked and found the option to do it via Voyager. The
commands to provided
to add those hosts via CLI will be useful for my
"commands bible" as I had
no knowledge of them.
After adding that SMC hostname, I was in fact able to ping
to it instead of
using the IP, but still no logs were showed in the SV
Tracker.
After I added the new logserver object, that finally solved
the issue, I
checked the hosts file and it was not there either, so I
concluded the
processes Check Point uses to handle the policies, logs and
alerts, seem to
have nothing to do with being able to resolve names in the
hosts file or via
DNS.
Thanks a lot for your reply anyway.
Regards
On 7/21/07, David DeSimone <fox verio.net> wrote:
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Sergio Alvarez <seralvar GMAIL.COM> wrote:
> >
> > An obvious solution would be to change the masters
file to point to
> > the IP of the SMC instead of its hostname, but I
had tried that in the
> > past working on a different deployment and had
found out the system
> > changes it right back the way it was after a
reboot
>
> If you think your problem is due to hostname
resolution, you might
> consider adding an entry in the host file, so that IPSO
can resolve the
> name locally.
>
> Using "clish" on the Nokia box you would use
the following commands to
> add a host entry:
>
> > add host name <name> ipv4
<x.x.x.x>
> > save config
>
> At that point you should be able to "ping
<name>" and have it ping the
> proper IP, then you can try cprestart to see if that
fixes your problem.
>
> Of course you can use Voyager to add host name entries,
too.
>
> Hope this helps.
>
> - --
> David DeSimone == Network Admin == fox verio.net
> "It took me fifteen years to discover that I had
no
> talent for writing, but I couldn't give it up
because
> by that time I was too famous. -- Robert Benchley
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.1 (GNU/Linux)
>
>
iD8DBQFGolhdFSrKRjX5eCoRAkTkAJ9ot80FsqHRkqxGB5i8LHgGTQeQWACe
KJav
> Ew+zgBjmzWonL87IzhyEg94=
> =9oMi
> -----END PGP SIGNATURE-----
>
> =================================================
> To set vacation, Out-Of-Office, or away messages,
> send an email to LISTSERV amadeus.us.checkpoint.com
> in the BODY of the email add:
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> subscription options, email
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> =================================================
>
--
Sergio Alvarez
(506)8301342
=================================================
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