No connectivity with SecurePlatform...

Hi Guys,

I had a working version of VPN-1 r65 on a RedHat 3 box. I
installed SecurePlatform on this box and now I can no longer
ping my default router (or even any other machine on the
same subnet). If I check ifconfig, I see that there are TX
packets, but no RX packets! I chose the interface eth0 as
the management interface and this is the only interface I
brought up at the moment. This firewall is meant to be a
part of a cluster - I can no longer reach the machine from
the Checkpoint Management Server either to establish SIC or
anything else. I even tried cpstop on this SecurePlatform
machine to see if ping would work afterwards, but I have the
same problrem.

I am quite sure that this is some simple misconfiguration on
my part - does anyone have any ideas?

Thanks!

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Chris van der Merwe a écrit :
> Hi Guys,
>
> I had a working version of VPN-1 r65 on a RedHat 3 box.
I installed SecurePlatform on this box and now I can no
longer ping my default router (or even any other machine on
the same subnet). If I check ifconfig, I see that there are
TX packets, but no RX packets! I chose the interface eth0 as
the management interface and this is the only interface I
brought up at the moment. This firewall is meant to be a
part of a cluster - I can no longer reach the machine from
the Checkpoint Management Server either to establish SIC or
anything else. I even tried cpstop on this SecurePlatform
machine to see if ping would work afterwards, but I have the
same problrem.
>
>   
did you try an "fw unloadlocal" ?
there is a default policy that drops the traffic.
could you also try from the firewall in expert mode :
fw log
to see if the logs from the firewall shows anything ?

I'm not sure the ip forwarding is still active when you run
a cpstop.

try fw unloadlocal, then SIC, then push a basic policy and
watch the logs.
> I am quite sure that this is some simple
misconfiguration on my part - does anyone have any ideas?
>
> Thanks!
>
>
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Hi!

Ok, I unloaded the default policy, but it did not help my
connectivity issues. I also checked the logs with fw log -
but there is nothing in the log about dropping ping traffic
or refusing SIC from the management server.

Are there any other things I could try? When cpconfig ran, I
chose to enable clustering, and install VPN-1 Power, and my
management interface is the interface that I am trying to
reach from the management server.

Thanks
  Chris

> Chris van der Merwe a écrit :
> > Hi Guys,
> >
> > I had a working version of VPN-1 r65 on a RedHat 3
box. I installed SecurePlatform on this box and now I can no
longer ping my default router (or even any other machine on
the same subnet). If I check ifconfig, I see that there are
TX packets, but no RX packets! I chose the interface eth0 as
the management interface and this is the only interface I
brought up at the moment. This firewall is meant to be a
part of a cluster - I can no longer reach the machine from
the Checkpoint Management Server either to establish SIC or
anything else. I even tried cpstop on this SecurePlatform
machine to see if ping would work afterwards, but I have the
same problrem.
> >
> >   
> did you try an "fw unloadlocal" ?
> there is a default policy that drops the traffic.
> could you also try from the firewall in expert mode :
> fw log
> to see if the logs from the firewall shows anything ?
> 
> I'm not sure the ip forwarding is still active when you
run a cpstop.
> 
> try fw unloadlocal, then SIC, then push a basic policy
and watch the logs.
> > I am quite sure that this is some simple
misconfiguration on my part - does anyone have any ideas?
> >
> > Thanks!


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Chris van der Merwe a écrit :
> Hi!
>
> Ok, I unloaded the default policy, but it did not help
my connectivity issues. I also checked the logs with fw log
- but there is nothing in the log about dropping ping
traffic or refusing SIC from the management server.
>
>   
Hi,

do you have any traffic on your interfaces ? (tcpdump).
do you have any errors on the ports ? (netstat -ia).
do you have any arp entries on your smartcenter for the
gateway you try 
to reach ? (arp -a)

otherwise, check your iso and reinstall the box.
> Are there any other things I could try? When cpconfig
ran, I chose to enable clustering, and install VPN-1 Power,
and my management interface is the interface that I am
trying to reach from the management server.
>
> Thanks
>   Chris
>
>   

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Hi Guys,

Here then are the details of my problems with SecurePlatform
R65.

Hardware, I have two HP dl380g5 boxes - these boxes each
have 2 Gigabit Intel interfaces built-in. In addition to
this there is one Quad HP nc364t interfaces installed in
each box. These boxes are planned to function as a Cluster.

Running the HCL CD on these boxes shows that SecurePlatform
finds drivers for all NIC's with no problems.

If I install another Linux operating system on these boxes -
I have complete connectivity, so I can rule out any
networking problems or IP| configuration errors.

When the boxes have SecureRemote installed, I have tried the
following:

* Before running cpconfig, I cannot ping the attached switch
or router.
* Running tcpdump on the boxes shows absolutely no traffic,
even when I try to ping the box from another host or after
running cpconfig and trying SIC from the Management Server
* I have tried to manually set ethtool to speed 1000 duplex
full autoneg no (I've seen SecureRemote having problems
making these settings 'stick'!)
* ifconfig shows the correct amount of TX packets, but no RX
packets and no Lost packets and no Error packets.
* fw unloadlocal does not help me - obviously after
sysconfig and cpconfig
* fw log shows no errors
* /var/log/messages shows no errors

Has anybody seen something similar before, or perhaps I can
post some more information if you suspect what I should look
for?

Thanks Guys!
  Chris


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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Chris van der Merwe wrote:

> Here then are the details of my problems with
SecurePlatform R65.
> 
> Hardware, I have two HP dl380g5 boxes - these boxes
each have 2 Gigabit Intel interfaces built-in. In addition
to this there is one Quad HP nc364t interfaces installed in
each box. These boxes are planned to function as a Cluster.

Is this quad card 100 Mb/s or 1 Gb/s ethernet?

> Running the HCL CD on these boxes shows that
SecurePlatform finds drivers for all NIC's with no
problems.
> 
> If I install another Linux operating system on these
boxes - I have complete connectivity, so I can rule out any
networking problems or IP| configuration errors.
> 
> When the boxes have SecureRemote installed, I have
tried the following:

Perhaps you should use SPLAT instead of SecureRemote.

> * Before running cpconfig, I cannot ping the attached
switch or router.
> * Running tcpdump on the boxes shows absolutely no
traffic, even when I try to ping the box from another host
or after running cpconfig and trying SIC from the Management
Server
> * I have tried to manually set ethtool to speed 1000
duplex full autoneg no (I've seen SecureRemote having
problems making these settings 'stick'!)

By definition Gb/s ethernet MUST be autonegotiated! It is
classified
mandatory in the specs.

> * ifconfig shows the correct amount of TX packets, but
no RX packets and no Lost packets and no Error packets.
> * fw unloadlocal does not help me - obviously after
sysconfig and cpconfig
> * fw log shows no errors
> * /var/log/messages shows no errors
> 
> Has anybody seen something similar before, or perhaps I
can post some more information if you suspect what I should
look for?

Start with the obvious. Didn't you mix up the interfaces?
The order of
the interfaces may not at all be what you might expect from
the labels.

It sounds silly but it happens way too much to ignore it. If
you are
250% sure you got it right and had at least one other person
check this
independently the next information will be usefull.

 * ifconfig -a
 * netstat -ni
 * netstat -nr
 * lsmod
 * uname -a

And just for fun. Remove that quad card and try again.

Hugo.

- --
hvdkooijvanderkooij.org               http://hugo.vanderkooij.
org/
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o.vanderkooij.org/0x58F19981.asc

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	>>A: Because it reverses the logical flow of
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Chris van der Merwe wrote:

> Has anybody seen something similar before, or perhaps I
can post some more information if you suspect what I should
look for?

try to get a managed switch and see if any packets leave
from the NIC 
when you ping other hosts on the network.

sin.

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Well Chris, you say that ran the HCL CD and it found drivers
for all NICs,
but checking the HCL link bellow:

http://www.checkpoint.com/services/techsupport/
hcl/nic/index.html

I don't see the NC364T listed at all.

Actually I'm planning a new deployment for one of my
customers and being
able to use for HP DL380G5 with the NC364T NICs was the only
way we could
achieve the amount of NICs my customer wants on his firewall
modules, since
I did not find those on the link above, I contacted Check
Point pre-sales
and they told me the NC364T was going to be supported on a
new SPLAT release
that will come out early next year, before that there was NO
support for
those NICs on SPLAT at all.

So most likely what you have a is a compatibility issue.

Regards


On 10/19/07, Hugo van der Kooij <hvdkooijvanderkooij.org> wrote:
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Chris van der Merwe wrote:
>
> > Here then are the details of my problems with
SecurePlatform R65.
> >
> > Hardware, I have two HP dl380g5 boxes - these
boxes each have 2 Gigabit
> Intel interfaces built-in. In addition to this there is
one Quad HP nc364t
> interfaces installed in each box. These boxes are
planned to function as a
> Cluster.
>
> Is this quad card 100 Mb/s or 1 Gb/s ethernet?
>
> > Running the HCL CD on these boxes shows that
SecurePlatform finds
> drivers for all NIC's with no problems.
> >
> > If I install another Linux operating system on
these boxes - I have
> complete connectivity, so I can rule out any networking
problems or IP|
> configuration errors.
> >
> > When the boxes have SecureRemote installed, I have
tried the following:
>
> Perhaps you should use SPLAT instead of SecureRemote.
>
> > * Before running cpconfig, I cannot ping the
attached switch or router.
> > * Running tcpdump on the boxes shows absolutely no
traffic, even when I
> try to ping the box from another host or after running
cpconfig and trying
> SIC from the Management Server
> > * I have tried to manually set ethtool to speed
1000 duplex full autoneg
> no (I've seen SecureRemote having problems making these
settings 'stick'!)
>
> By definition Gb/s ethernet MUST be autonegotiated! It
is classified
> mandatory in the specs.
>
> > * ifconfig shows the correct amount of TX packets,
but no RX packets and
> no Lost packets and no Error packets.
> > * fw unloadlocal does not help me - obviously
after sysconfig and
> cpconfig
> > * fw log shows no errors
> > * /var/log/messages shows no errors
> >
> > Has anybody seen something similar before, or
perhaps I can post some
> more information if you suspect what I should look
for?
>
> Start with the obvious. Didn't you mix up the
interfaces? The order of
> the interfaces may not at all be what you might expect
from the labels.
>
> It sounds silly but it happens way too much to ignore
it. If you are
> 250% sure you got it right and had at least one other
person check this
> independently the next information will be usefull.
>
> * ifconfig -a
> * netstat -ni
> * netstat -nr
> * lsmod
> * uname -a
>
> And just for fun. Remove that quad card and try again.
>
> Hugo.
>
> - --
> hvdkooijvanderkooij.org               http://hugo.vanderkooij.
org/
> PGP/GPG? Use: http://hug
o.vanderkooij.org/0x58F19981.asc
>
>         A: Yes.
>         >Q: Are you sure?
>         >>A: Because it reverses the logical flow
of conversation.
>         >>>Q: Why is top posting frowned
upon?
>
> Bored? Click on http://spamornot.org/ and
rate those images.
>
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>
>
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WV/l
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-- 
Sergio Alvarez
(506)8301342

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Hi Guys,

Thanks to everyone who offered ideas. In the end, I tried
taking the Quad card out of the box and SecurePlatform could
not actually start the networking anymore. But with a quick
re-install of SecurePlatform, everything worked fine (with
just the 2 onboard NIC's installed).

So, now it seems we need to buy new Quad NIC's 

Yeah, as I mentioned when I ran the HCL CD image that you
can download, the machine passed and it found all six
interfaces and drivers for them (2 onboard and 4 on the
Quad) - and I got the message, this machine is cool to
install SecurePlatform on etc... The thing that confused me
most was obviously that neither the Quad or onboard
interfaces worked at all - I would have expected the 2
onboard nic's to work - so if anyone could humor me with an
idea as to why even the 2 onboard nic's didn't work, well
that would be interesting 

But, as I mentioned, I took the Quad out and had to
reinstall SecurePlatform, but now it works great!

Thanks
  Chris


> Well Chris, you say that ran the HCL CD and it found
drivers for all NICs,
> but checking the HCL link bellow:
> 
> http://www.checkpoint.com/services/techsupport/
hcl/nic/index.html
> 
> I don't see the NC364T listed at all.
> 
> Actually I'm planning a new deployment for one of my
customers and being
> able to use for HP DL380G5 with the NC364T NICs was the
only way we could
> achieve the amount of NICs my customer wants on his
firewall modules, since
> I did not find those on the link above, I contacted
Check Point pre-sales
> and they told me the NC364T was going to be supported
on a new SPLAT release
> that will come out early next year, before that there
was NO support for
> those NICs on SPLAT at all.
> 
> So most likely what you have a is a compatibility
issue.
> 
> Regards
> 
> 
> On 10/19/07, Hugo van der Kooij <hvdkooijvanderkooij.org> wrote:
> >
> > -----BEGIN PGP SIGNED MESSAGE-----
> > Hash: SHA1
> >
> > Chris van der Merwe wrote:
> >
> > > Here then are the details of my problems with
SecurePlatform R65.
> > >
> > > Hardware, I have two HP dl380g5 boxes - these
boxes each have 2 Gigabit
> > Intel interfaces built-in. In addition to this
there is one Quad HP nc364t
> > interfaces installed in each box. These boxes are
planned to function as a
> > Cluster.
> >
> > Is this quad card 100 Mb/s or 1 Gb/s ethernet?
> >
> > > Running the HCL CD on these boxes shows that
SecurePlatform finds
> > drivers for all NIC's with no problems.
> > >
> > > If I install another Linux operating system
on these boxes - I have
> > complete connectivity, so I can rule out any
networking problems or IP|
> > configuration errors.
> > >
> > > When the boxes have SecureRemote installed, I
have tried the following:
> >
> > Perhaps you should use SPLAT instead of
SecureRemote.
> >
> > > * Before running cpconfig, I cannot ping the
attached switch or router.
> > > * Running tcpdump on the boxes shows
absolutely no traffic, even when I
> > try to ping the box from another host or after
running cpconfig and trying
> > SIC from the Management Server
> > > * I have tried to manually set ethtool to
speed 1000 duplex full autoneg
> > no (I've seen SecureRemote having problems making
these settings 'stick'!)
> >
> > By definition Gb/s ethernet MUST be
autonegotiated! It is classified
> > mandatory in the specs.
> >
> > > * ifconfig shows the correct amount of TX
packets, but no RX packets and
> > no Lost packets and no Error packets.
> > > * fw unloadlocal does not help me - obviously
after sysconfig and
> > cpconfig
> > > * fw log shows no errors
> > > * /var/log/messages shows no errors
> > >
> > > Has anybody seen something similar before, or
perhaps I can post some
> > more information if you suspect what I should look
for?
> >
> > Start with the obvious. Didn't you mix up the
interfaces? The order of
> > the interfaces may not at all be what you might
expect from the labels.
> >
> > It sounds silly but it happens way too much to
ignore it. If you are
> > 250% sure you got it right and had at least one
other person check this
> > independently the next information will be
usefull.
> >
> > * ifconfig -a
> > * netstat -ni
> > * netstat -nr
> > * lsmod
> > * uname -a
> >
> > And just for fun. Remove that quad card and try
again.
> >
> > Hugo.
> >
> > - --
> > hvdkooijvanderkooij.org               http://hugo.vanderkooij.
org/
> > PGP/GPG? Use: http://hug
o.vanderkooij.org/0x58F19981.asc
> >
> >         A: Yes.
> >         >Q: Are you sure?
> >         >>A: Because it reverses the logical
flow of conversation.
> >         >>>Q: Why is top posting frowned
upon?
> >
> > Bored? Click on http://spamornot.org/ and
rate those images.
> >
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> > Version: GnuPG v1.4.7 (GNU/Linux)
> >
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WV/l
> > a5zH2dvfA5Elc9TxH0PqVEI=
> > =I+co
> > -----END PGP SIGNATURE-----
> >
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> >
> 
> 
> 
> -- 
> Sergio Alvarez
> (506)8301342
> 
> =================================================
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Chris van der Merwe wrote:
> Hi Guys,
> 
> Thanks to everyone who offered ideas. In the end, I
tried taking the Quad card out of the box and SecurePlatform
could not actually start the networking anymore. But with a
quick re-install of SecurePlatform, everything worked fine
(with just the 2 onboard NIC's installed).
> 
> So, now it seems we need to buy new Quad NIC's 
> 
> Yeah, as I mentioned when I ran the HCL CD image that
you can download, the machine passed and it found all six
interfaces and drivers for them (2 onboard and 4 on the
Quad) - and I got the message, this machine is cool to
install SecurePlatform on etc... The thing that confused me
most was obviously that neither the Quad or onboard
interfaces worked at all - I would have expected the 2
onboard nic's to work - so if anyone could humor me with an
idea as to why even the 2 onboard nic's didn't work, well
that would be interesting 

If they happen to share the same driver then 1 bad interface
may corrupt
all interfaces. It may actually a defective card. Those
things happen to
die every sometimes. And Murphy makes sure it always happens
at the most
ackward moments.

Not having seen any lsmod output and such it is hard to
tell.

Hugo.

PS: Top posting: The bain of mailinglists.

- --
hvdkooijvanderkooij.org               http://hugo.vanderkooij.
org/
PGP/GPG? Use: http://hug
o.vanderkooij.org/0x58F19981.asc

	A: Yes.
	>Q: Are you sure?
	>>A: Because it reverses the logical flow of
conversation.
	>>>Q: Why is top posting frowned upon?

Bored? Click on http://spamornot.org/ and
rate those images.

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