If you can search the directory at all then this is not a
password
issue. If the password was incorrect the search page would
not even
display correctly.
Your problem is either:
A) Your search base does not include the OU of the new user
OR
B) your new user has not replicated to the DC that CM is
pointing to.
If you can find other users in the same OU as this user via
the
CCMAdmin global directory then this rules out A above.
-Ryan
On Jul 31, 2006, at 12:35 PM, Ranjan Babu .G wrote:
Hi,
HKLM\software\cisco inc. \directory configuration\MgrDn
pointing to our
AD Administrator account only .
Executed passwordutils and given new password of AD
administrator.
Same problem there.
-Ranjan-
-----Original Message-----
From: Voll, Scott [mailto:Scott.Voll wesd.org]
Sent: Monday, July 31, 2006 9:27 PM
To: Ranjan Babu .G; Ryan Ratliff
Cc: cisco-voippuck.nether.net
Subject: RE: Need Help : CCM 3.3 / AD integration ERROR
afterchange the
AD password
That is your problem... you need to go to the root of the AD
if you are
going to use Multiple OU's.
Rerun the permissions wizard and change to the root.
Scott
-----Original Message-----
From: Ranjan Babu .G [mailto:ranjan.ganeshgavsin.com]
Sent: Monday, July 31, 2006 8:54 AM
To: Ryan Ratliff
Cc: cisco-voippuck.nether.net; Voll, Scott
Subject: RE: Need Help : CCM 3.3 / AD integration ERROR
afterchange the
AD password
Hi Rayan,
Yes , user hasn't replicated to the DC CM .How resolve
this.And How to
find out which account used to created to enable the
callManager to
access the
directory
Can you not find any users or it only the new one that's
not showing up?
>>Able to see old users but not the new one
Is the new user in the same AD OU as the ones that show up?
>> No
-----Original Message-----
From: Ryan Ratliff [mailto:rratliffcisco.com]
Sent: Monday, July 31, 2006 9:07 PM
To: Ranjan Babu .G
Cc: Voll, Scott; cisco-voippuck.nether.net
Subject: Re: Need Help : CCM 3.3 / AD integration ERROR
afterchange the
AD password
Can you not find any users or it only the new one that's
not showing up?
Is the new user in the same AD OU as the ones that show up?
-Ryan
On Jul 31, 2006, at 11:29 AM, Ranjan Babu .G wrote:
Hi ,
Thanks Rayan ,Scott
Followed the steps To change the password. After these
steps we
created a test user in AD and same has not reflected in CCM
user list .
My command marked as >>
Regards,
Ranjan
Step 2 Enter the command, CCMPWDChanger
>> Done >>
Step 3 In the Administrator Password field, enter the
password of the
user that was created to enable Cisco CallManager to access
the
directory.
>> Given the new password of AD domain Admin .How to
find out which
account used to created to enable the callManager to access
the
directory >>
>> If I select CCMAdministrator user -given msg user
not found .We are
using administrator account for admin CCM server .>>
Step 4 Click Next.
Step 5 From the User ID drop-down list box, choose the user
CCMSysUser
>> Done >>
Step 6 In the New Password field, enter the CCMSysUser
password.
>> Done >>
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