That's a limitation of the Unity AA functionality. I don't
recall if
an internet subscriber has call transfer options but if it
does that
will save you the license.
-Ryan
On Oct 30, 2006, at 1:26 PM, Tech Guy wrote:
Got a request today to set something up that i thought would
be easy
and simple. For the most part it is but I am must be
missing a piece
in setting up a call handler.
Basically a department head wants things setup so that
outside techs
can call into one number, choose a group within the
department, and
then get ahold of someone.
My thoughts were I would have one DID hit a call handler,
play
message and accept user input. Say press 1 and hit hunt
pilot xxxx,
press 2 and hit hunt pilot yyyy you know.
Its all pretty easy and straight forward, BUT... when
setting up the
call handler and the input, you have to select a subscriber
it
seems. There are other options like directory handler, and
interview
handler and so on.. but nothing that just lets you hit a
ext. on
callmanager without have to setup a voicemail box for that
extension
is there? Thats my question.
I would prefer to not have to waste a unity license to
simply have a
callhandler redirect caller input to a line but unless I am
missing
something that is what I will have to do.
Any thoughts or suggestions?
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