Do these integrate with Call Mgr or
require their own PBX to run?
"Philip Walenta"
<pwalentawi.rr.com>
05/29/2007 04:42 PM
To
<CarlosOrtizbayviewfinancial.com>
cc
Subject
RE: [cisco-voip] Enterprise Contact
Center
You can try Interactive Intelligence
(www.inin.com
I think). You can also check out Symposium from Nortel, and Genesys
from Avaya. From: cisco-voip-bouncespuck.nether.net
[mailto:cisco-voip-bouncespuck.nether.net] On Behalf Of CarlosOrtizbayviewfinancial.com
Sent: Tuesday, May 29, 2007 3:05 PM
To: cisco-voippuck.nether.net
Subject: [cisco-voip] Enterprise Contact Center
Anyone have any suggestions for a an Enterprise Contact Center besides
IPCC. I would actually like to compare features and functionality
with IPCC Enterprise.
Carlos
Re: Enterprise Contact Center
United States
2007-05-29 17:04:33
I know Interactive Intelligence does (or did at one time),
unsure about the others.
From: CarlosOrtizbayviewfinancial.com
[mailto:CarlosOrtizbayviewfinancial.com] Sent: Tuesday, May 29, 2007
4:05 PM To: Philip Walenta Cc:
cisco-voippuck.nether.net Subject: RE: [cisco-voip] Enterprise
Contact Center
Do these integrate with Call Mgr or
require their own PBX to run?
"Philip Walenta"
<pwalentawi.rr.com>
05/29/2007 04:42 PM
To
<CarlosOrtizbayviewfinancial.com>
cc
Subject
RE: [cisco-voip] Enterprise Contact
Center
You can try Interactive Intelligence (www.inin.com I
think). You can also check out Symposium from Nortel, and Genesys from
Avaya.
From: cisco-voip-bouncespuck.nether.net
[mailto:cisco-voip-bouncespuck.nether.net] On Behalf Of
CarlosOrtizbayviewfinancial.com Sent: Tuesday, May 29, 2007 3:05
PM To: cisco-voippuck.nether.net Subject: [cisco-voip]
Enterprise Contact Center
Anyone have any suggestions for a an Enterprise
Contact Center besides IPCC. I would actually like to compare features and
functionality with IPCC Enterprise.