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Thread: Re: Enterprise Contact Center
Re: Enterprise Contact Center
country flaguser name
United States		 2007-05-29 16:04:42 

  


  

    

Do these integrate with Call Mgr or
require their own PBX to run?










"Philip Walenta"
<pwalentawi.rr.com&gt; 

05/29/2007 04:42 PM








To

<CarlosOrtizbayviewfinancial.com&gt;




cc






Subject


RE: [cisco-voip] Enterprise Contact
Center


















You can try Interactive Intelligence
(www.inin.com
I think).  You can also check out Symposium from Nortel, and Genesys
from Avaya.





From: cisco-voip-bouncespuck.nether.net
[mailto:cisco-voip-bouncespuck.nether.net] On Behalf Of CarlosOrtizbayviewfinancial.com

Sent: Tuesday, May 29, 2007 3:05 PM

To: cisco-voippuck.nether.net

Subject: [cisco-voip] Enterprise Contact Center





Anyone have any suggestions for a an Enterprise Contact Center besides
IPCC.  I would actually like to compare features and functionality
with IPCC Enterprise. 



Carlos



  

  
  
   
     
    

  

    Re:  Enterprise Contact Center
  


  

     country flaguser name
United States		
     2007-05-29 17:04:33
  


  

    

  


  

    I know Interactive Intelligence does (or did at one time), 
unsure about the others.





From: CarlosOrtizbayviewfinancial.com 
[mailto:CarlosOrtizbayviewfinancial.com] 
Sent: Tuesday, May 29, 2007 
4:05 PM
To: Philip Walenta
Cc: 
cisco-voippuck.nether.net
Subject: RE: [cisco-voip] Enterprise 
Contact Center




Do these integrate with Call Mgr or 
require their own PBX to run? 





  
  

    "Philip Walenta" 
      <pwalentawi.rr.com&gt; 
      
05/29/2007 04:42 PM 

    		
      

        
        

          
            
To

          		<CarlosOrtizbayviewfinancial.com&gt; 
        

          
            
cc

          		
        

          
            
Subject


          		RE: [cisco-voip] Enterprise Contact 
            Center


      

        
        

          
          




You can try Interactive Intelligence (www.inin.com I 
think).  You can also check out Symposium from Nortel, and Genesys from 
Avaya. 




From: cisco-voip-bouncespuck.nether.net 
[mailto:cisco-voip-bouncespuck.nether.net] On Behalf Of 
CarlosOrtizbayviewfinancial.com
Sent: Tuesday, May 29, 2007 3:05 
PM
To: cisco-voippuck.nether.net
Subject: [cisco-voip] 
Enterprise Contact Center


Anyone have any suggestions for a an Enterprise 
Contact Center besides IPCC.  I would actually like to compare features and 
functionality with IPCC Enterprise. 

Carlos 

  

  
  
   
     
    






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