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Thread: Message Waiting Indication Fixes?




Message Waiting Indication Fixes?
user name
2007-06-27 14:52:20
We've always had issues and today is the worst.  We have messages without lights and lights without messages; otherwise, the message system is working fine. ; We're running a redundant 4.2.1 Unity setup.  Re-synch doesn't work. ; Reboot has no effect.  The ports look good in Call Manager.  There are no known issues on the Exchange side or Exchange performance issues.  I've opened a TAC case and they don't seem to know. ; Any ideas or suggestions would be greatly appreciated.  Thank you!
 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
dicksteinshapiro.com">MillerSdicksteinshapiro.com

 ;

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Re: Message Waiting Indication Fixes?
country flaguser name
United States
2007-06-27 14:58:35

How many subscribers?  Resync could take a long while.

 

Does the unity accounts have the right access?

 

Is Unity having any AD issues?

 

What does the Event log look like on Unity?

 

Scott

 


From: cisco-voip-bouncespuck.nether.net [mailto:cisco-voip-bouncespuck.nether.net] On Behalf Of Miller, Steve
Sent: Wednesday, June 27, 2007 12:52 PM
To: cisco-voippuck.nether.net
Cc: Jim Engel
Subject: [cisco-voip] Message Waiting Indication Fixes?

 

We've always had issues and today is the worst.  We have messages without lights and lights without messages; otherwise, the message system is working fine. ; We're running a redundant 4.2.1 Unity setup.  Re-synch doesn't work. ; Reboot has no effect.  The ports look good in Call Manager.  There are no known issues on the Exchange side or Exchange performance issues.  I've opened a TAC case and they don't seem to know. ; Any ideas or suggestions would be greatly appreciated.  Thank you!

 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerSdicksteinshapiro.com">MillerSdicksteinshapiro.com

 

--------------------------------------------------------
This e-mail message and any attached files are confidential
and are intended solely for the use of the addressee(s) 
named above. This communication may contain material 
protected by attorney-client, work product, or other 
privileges. If you are not the intended recipient or person 
responsible for delivering this confidential communication 
to the intended recipient, you have received this 
communication in error, and any review, use, dissemination, 
forwarding, printing, copying, or other distribution of 
this e-mail message and any attached files is strictly 
prohibited. Dickstein Shapiro reserves the right to monitor 
any communication that is created, received, or sent on its 
network.  If you have received this confidential 
communication in error, please notify the sender 
immediately by reply e-mail message and permanently delete 
the original message. 
 
To reply to our email administrator directly, send an email 
to postmasterdicksteinshapiro.com
 
Dickstein Shapiro LLP
http://www.DicksteinShapiro.com
 
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