Re: Message Waiting Indication Fixes?

If you try to refresh MWI on a individual subscriber, does
it work or
fail?  Does the status on the messages page say pending or
something
else if it fails?

Do you have any ports reserved just for dial out MWI
function?

There are some unity diag traces that can be turned on and
TAC should
be able to assist in this, which will let you see when a
message was
left, sent and whether or not Unity got a notification back
from the
mail server or not. It has been a long while since I've had
to do this
so don't recall the exact traces offhand.


On 6/27/07, Miller, Steve <MillerSdicksteinshapiro.com>
wrote:
>
>
>
> 800, But it's been 8 hours and we have 32 ports.
>
>  Steve Miller
>  Telecom Engineer
>  Dickstein Shapiro LLP
>  1825 Eye Street NW | Washington, DC 20006
>  Tel (202) 420-3370
>  Fax (202)-330-5607
>  millersdicksteinshapiro.com
>
>
>  ----- Original Message -----
>  From: Voll, Scott <Scott.Vollwesd.org>
>  To: Miller, Steve; cisco-voippuck.nether.net
<cisco-voippuck.nether.net>
>  Cc: Jim Engel <Jim.Engelapptis.com>
>  Sent: Wed Jun 27 15:58:35 2007
>  Subject: RE: [cisco-voip] Message Waiting Indication
Fixes?
>
>  How many subscribers?  Resync could take a long
while.
>
>
>
>  Does the unity accounts have the right access?
>
>
>
>  Is Unity having any AD issues?
>
>
>
>  What does the Event log look like on Unity?
>
>
>
>  Scott
>
>
>
>  ________________________________
>
>  From: cisco-voip-bouncespuck.nether.net
> [mailto:cisco-voip-bouncespuck.nether.net] On Behalf
Of
> Miller, Steve
>  Sent: Wednesday, June 27, 2007 12:52 PM
>  To: cisco-voippuck.nether.net
>  Cc: Jim Engel
>  Subject: [cisco-voip] Message Waiting Indication
Fixes?
>
>
>
>  We've always had issues and today is the worst.  We
have messages without
> lights and lights without messages; otherwise, the
message system is working
> fine.  We're running a redundant 4.2.1 Unity setup. 
Re-synch doesn't work.
> Reboot has no effect.  The ports look good in Call
Manager.  There are no
> known issues on the Exchange side or Exchange
performance issues.  I've
> opened a TAC case and they don't seem to know.  Any
ideas or suggestions
> would be greatly appreciated.  Thank you!
>
>
>
>  Steve Miller
>  Telecom Engineer
>  Dickstein Shapiro LLP
>  1825 Eye Street NW | Washington, DC 20006
>  Tel (202) 420-3370| Fax (202) 330-5607
>  MillerSdicksteinshapiro.com
>
>
>
> 
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