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Thread: De-Frag on Call Managers and Unity?




De-Frag on Call Managers and Unity?
user name
2007-08-30 21:52:40
Does anyone have any words of wisdom about whether/how defrags can be run on these servers?
 ;

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
dicksteinshapiro.com">MillerSdicksteinshapiro.com

 ;

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Re: De-Frag on Call Managers and Unity?
country flaguser name
United States
2007-08-30 22:08:29
If you are onsite and have time....I sometimes reboot into Windows Safe mode and run defrag.  It can take 30 minutes.  Can't tell if it makes a difference.

From: cisco-voip-bouncespuck.nether.net [mailto:cisco-voip-bouncespuck.nether.net] On Behalf Of Miller, Steve
Sent: Thursday, August 30, 2007 9:53 PM
To: cisco-voippuck.nether.net
Subject: [cisco-voip] De-Frag on Call Managers and Unity?

Does anyone have any words of wisdom about whether/how defrags can be run on these servers?
 ;

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
dicksteinshapiro.com">MillerSdicksteinshapiro.com

 ;

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This e-mail message and any attached files are confidential
and are intended solely for the use of the addressee(s) 
named above. This communication may contain material 
protected by attorney-client, work product, or other 
privileges. If you are not the intended recipient or person 
responsible for delivering this confidential communication 
to the intended recipient, you have received this 
communication in error, and any review, use, dissemination, 
forwarding, printing, copying, or other distribution of 
this e-mail message and any attached files is strictly 
prohibited. Dickstein Shapiro reserves the right to monitor 
any communication that is created, received, or sent on its 
network.  If you have received this confidential 
communication in error, please notify the sender 
immediately by reply e-mail message and permanently delete 
the original message. 

To reply to our email administrator directly, send an email 
to postmasterdicksteinshapiro.com


Dickstein Shapiro LLP
http://www.DicksteinShapiro.com

==============================================================================

Re: De-Frag on Call Managers and Unity?
user name
2007-08-31 00:59:02
I have seen a few places where the HD was highly fragmented
it caused
problems, and defragging fixed things up.

I just ran into one 2-3 weeks ago where Unity would not
start up on a
reboot. The drive was 50% fragmented. Had to run defrag a
few times
(took a whole day almost) and since then when they reboot
they have
not had problems.

On 8/30/07, Carter, Bill <bcartersentinel.com> wrote:
>
>
> If you are onsite and have time....I sometimes reboot
into Windows Safe mode
> and run defrag.  It can take 30 minutes.  Can't tell if
it makes a
> difference.
>
>  ________________________________
>  From: cisco-voip-bouncespuck.nether.net
> [mailto:cisco-voip-bouncespuck.nether.net] On Behalf
Of
> Miller, Steve
> Sent: Thursday, August 30, 2007 9:53 PM
> To: cisco-voippuck.nether.net
> Subject: [cisco-voip] De-Frag on Call Managers and
Unity?
>
>
>
> Does anyone have any words of wisdom about whether/how
defrags can be run on
> these servers?
>
>
> Steve Miller
> Telecom Engineer
> Dickstein Shapiro LLP
> 1825 Eye Street NW | Washington, DC 20006
> Tel (202) 420-3370| Fax (202) 330-5607
> MillerSdicksteinshapiro.com
>
>
>
--------------------------------------------------------
> This e-mail message and any attached files are
confidential
> and are intended solely for the use of the
addressee(s)
> named above. This communication may contain material
> protected by attorney-client, work product, or other
> privileges. If you are not the intended recipient or
person
> responsible for delivering this confidential
communication
> to the intended recipient, you have received this
> communication in error, and any review, use,
dissemination,
> forwarding, printing, copying, or other distribution
of
> this e-mail message and any attached files is strictly
> prohibited. Dickstein Shapiro reserves the right to
monitor
> any communication that is created, received, or sent on
its
> network. If you have received this confidential
> communication in error, please notify the sender
> immediately by reply e-mail message and permanently
delete
> the original message.
>
> To reply to our email administrator directly, send an
email
> to postmasterdicksteinshapiro.com
>
> Dickstein Shapiro LLP
> http://www.DicksteinS
hapiro.com
>
>
============================================================
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>
>
>
>
>
>
> _______________________________________________
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Re: De-Frag on Call Managers and Unity?
user name
2007-08-31 06:17:16
Excellent info.  Thanks guys! 


Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerSdicksteinshapiro.com 


-----Original Message-----
From: Erick Bergquist [mailto:erickbeegmail.com] 
Sent: Friday, August 31, 2007 1:59 AM
To: Carter, Bill
Cc: Miller, Steve; cisco-voippuck.nether.net
Subject: Re: [cisco-voip] De-Frag on Call Managers and
Unity?

I have seen a few places where the HD was highly fragmented
it caused
problems, and defragging fixed things up.

I just ran into one 2-3 weeks ago where Unity would not
start up on a
reboot. The drive was 50% fragmented. Had to run defrag a
few times
(took a whole day almost) and since then when they reboot
they have
not had problems.

On 8/30/07, Carter, Bill <bcartersentinel.com> wrote:
>
>
> If you are onsite and have time....I sometimes reboot
into Windows
Safe mode
> and run defrag.  It can take 30 minutes.  Can't tell if
it makes a
> difference.
>
>  ________________________________
>  From: cisco-voip-bouncespuck.nether.net
> [mailto:cisco-voip-bouncespuck.nether.net] On Behalf
Of
> Miller, Steve
> Sent: Thursday, August 30, 2007 9:53 PM
> To: cisco-voippuck.nether.net
> Subject: [cisco-voip] De-Frag on Call Managers and
Unity?
>
>
>
> Does anyone have any words of wisdom about whether/how
defrags can be
run on
> these servers?
>
>
> Steve Miller
> Telecom Engineer
> Dickstein Shapiro LLP
> 1825 Eye Street NW | Washington, DC 20006
> Tel (202) 420-3370| Fax (202) 330-5607
> MillerSdicksteinshapiro.com
>
>
>
--------------------------------------------------------
> This e-mail message and any attached files are
confidential
> and are intended solely for the use of the
addressee(s)
> named above. This communication may contain material
> protected by attorney-client, work product, or other
> privileges. If you are not the intended recipient or
person
> responsible for delivering this confidential
communication
> to the intended recipient, you have received this
> communication in error, and any review, use,
dissemination,
> forwarding, printing, copying, or other distribution
of
> this e-mail message and any attached files is strictly
> prohibited. Dickstein Shapiro reserves the right to
monitor
> any communication that is created, received, or sent on
its
> network. If you have received this confidential
> communication in error, please notify the sender
> immediately by reply e-mail message and permanently
delete
> the original message.
>
> To reply to our email administrator directly, send an
email
> to postmasterdicksteinshapiro.com
>
> Dickstein Shapiro LLP
> http://www.DicksteinS
hapiro.com
>
>
============================================================
============
======
>
>
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voippuck.nether.net
> h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
>


--------------------------------------------------------
This e-mail message and any attached files are confidential
and are intended solely for the use of the addressee(s) 
named above. This communication may contain material 
protected by attorney-client, work product, or other 
privileges. If you are not the intended recipient or person

responsible for delivering this confidential communication 
to the intended recipient, you have received this 
communication in error, and any review, use, dissemination,

forwarding, printing, copying, or other distribution of 
this e-mail message and any attached files is strictly 
prohibited. Dickstein Shapiro reserves the right to monitor

any communication that is created, received, or sent on its

network.  If you have received this confidential 
communication in error, please notify the sender 
immediately by reply e-mail message and permanently delete 
the original message. 

To reply to our email administrator directly, send an email

to postmasterdicksteinshapiro.com

Dickstein Shapiro LLP
http://www.DicksteinS
hapiro.com

============================================================
==================

_______________________________________________
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h
ttps://puck.nether.net/mailman/listinfo/cisco-voip

Re: De-Frag on Call Managers and Unity?
user name
2007-08-31 06:30:36
I have a primary and a failover in one location.  Should I
assume that
it's OK to run one server while I defrag the other or should
they both
be shut down? 


Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerSdicksteinshapiro.com 


-----Original Message-----
From: Erick Bergquist [mailto:erickbeegmail.com] 
Sent: Friday, August 31, 2007 1:59 AM
To: Carter, Bill
Cc: Miller, Steve; cisco-voippuck.nether.net
Subject: Re: [cisco-voip] De-Frag on Call Managers and
Unity?

I have seen a few places where the HD was highly fragmented
it caused
problems, and defragging fixed things up.

I just ran into one 2-3 weeks ago where Unity would not
start up on a
reboot. The drive was 50% fragmented. Had to run defrag a
few times
(took a whole day almost) and since then when they reboot
they have
not had problems.

On 8/30/07, Carter, Bill <bcartersentinel.com> wrote:
>
>
> If you are onsite and have time....I sometimes reboot
into Windows
Safe mode
> and run defrag.  It can take 30 minutes.  Can't tell if
it makes a
> difference.
>
>  ________________________________
>  From: cisco-voip-bouncespuck.nether.net
> [mailto:cisco-voip-bouncespuck.nether.net] On Behalf
Of
> Miller, Steve
> Sent: Thursday, August 30, 2007 9:53 PM
> To: cisco-voippuck.nether.net
> Subject: [cisco-voip] De-Frag on Call Managers and
Unity?
>
>
>
> Does anyone have any words of wisdom about whether/how
defrags can be
run on
> these servers?
>
>
> Steve Miller
> Telecom Engineer
> Dickstein Shapiro LLP
> 1825 Eye Street NW | Washington, DC 20006
> Tel (202) 420-3370| Fax (202) 330-5607
> MillerSdicksteinshapiro.com
>
>
>
--------------------------------------------------------
> This e-mail message and any attached files are
confidential
> and are intended solely for the use of the
addressee(s)
> named above. This communication may contain material
> protected by attorney-client, work product, or other
> privileges. If you are not the intended recipient or
person
> responsible for delivering this confidential
communication
> to the intended recipient, you have received this
> communication in error, and any review, use,
dissemination,
> forwarding, printing, copying, or other distribution
of
> this e-mail message and any attached files is strictly
> prohibited. Dickstein Shapiro reserves the right to
monitor
> any communication that is created, received, or sent on
its
> network. If you have received this confidential
> communication in error, please notify the sender
> immediately by reply e-mail message and permanently
delete
> the original message.
>
> To reply to our email administrator directly, send an
email
> to postmasterdicksteinshapiro.com
>
> Dickstein Shapiro LLP
> http://www.DicksteinS
hapiro.com
>
>
============================================================
============
======
>
>
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voippuck.nether.net
> h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
>


--------------------------------------------------------
This e-mail message and any attached files are confidential
and are intended solely for the use of the addressee(s) 
named above. This communication may contain material 
protected by attorney-client, work product, or other 
privileges. If you are not the intended recipient or person

responsible for delivering this confidential communication 
to the intended recipient, you have received this 
communication in error, and any review, use, dissemination,

forwarding, printing, copying, or other distribution of 
this e-mail message and any attached files is strictly 
prohibited. Dickstein Shapiro reserves the right to monitor

any communication that is created, received, or sent on its

network.  If you have received this confidential 
communication in error, please notify the sender 
immediately by reply e-mail message and permanently delete 
the original message. 

To reply to our email administrator directly, send an email

to postmasterdicksteinshapiro.com

Dickstein Shapiro LLP
http://www.DicksteinS
hapiro.com

============================================================
==================

_______________________________________________
cisco-voip mailing list
cisco-voippuck.nether.net
h
ttps://puck.nether.net/mailman/listinfo/cisco-voip

Re: No Hold Key
country flaguser name
United States
2007-08-31 16:15:30

I heard this the other day under 4.3.2, I thought it was end-user training issue, they were doing something wrong, same deal the site has everyone sharing everyone&#8217;s lines using 7914 sidecars.

I like your idea, max number of calls per line must be too low…I had left it at 4 lines I think..

 

From: cisco-voip-bouncespuck.nether.net [mailto:cisco-voip-bouncespuck.nether.net] On Behalf Of STEVEN CASPER
Sent: Friday, August 31, 2007 3:05 PM
To: cisco-voippuck.nether.net
Cc: LINDA ROSENBLUTH; RAWLE GORDON; KATHERINE FOX
Subject: [cisco-voip] No Hold Key

 

 I have a few sites where users are complaining that after answering an inbound call no Hold softkey is available. This does not happen all the time only a couple&nbsp;of times a day. These sites use multiple shared lines. We are on 4.1.3.

 &nbsp;I was wondering if the "maximum number of calls"; setting&nbsp;could have an effect on this but my understanding is that this setting is per device so even if you have a call on a line that shows up on 15 phones it should only subtract one call from the available call pool. Then again I may be on the completely wrong track. What would cause the Hold soft key to not apear sporadically?

 

Steve

 

 

Steve Casper
Voice Technologies
M&T Bank
(410) 347-6026

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This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information.
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Re: No Hold Key
country flaguser name
United States
2007-08-31 17:25:44
 That is what I thought also. We do not turn on speaker phone at our branch locations which leads to much confusion. Should be easy enough to re-create. I'll set it up in our lab and post the results

&gt;>> "Jason Aarons (US)" <jason.aaronsus.didata.com> 8/31/2007 5:15 PM >>&gt;

I heard this the other day under 4.3.2, I thought it was end-user training issue, they were doing something wrong, same deal the site has everyone sharing everyone’s lines using 7914 sidecars.

I like your idea, max number of calls per line must be too low…I had left it at 4 lines I think..

 

From: cisco-voip-bouncespuck.nether.net [mailto:cisco-voip-bouncespuck.nether.net] On Behalf Of STEVEN CASPER
Sent: Friday, August 31, 2007 3:05 PM
To: cisco-voippuck.nether.net
Cc: LINDA ROSENBLUTH; RAWLE GORDON; KATHERINE FOX
Subject: [cisco-voip] No Hold Key

 

 I have a few sites where users are complaining that after answering an inbound call no Hold softkey is available. This does not happen all the time only a couple&nbsp;of times a day. These sites use multiple shared lines. We are on 4.1.3.

 &nbsp;I was wondering if the "maximum number of calls" setting&nbsp;could have an effect on this but my understanding is that this setting is per device so even if you have a call on a line that shows up on 15 phones it should only subtract one call from the available call pool. Then again I may be on the completely wrong track. What would cause the Hold soft key to not apear sporadically?

 

Steve

 

 

Steve Casper
Voice Technologies
M&T Bank
(410) 347-6026

************************************
This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information.
There are risks associated with the use of electronic transmission. The sender of this information does not control the method of transmittal or service providers and assumes no duty or obligation for the security, receipt, or third party interception of this transmission.
************************************


Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you.

************************************
This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information.
There are risks associated with the use of electronic transmission. The sender of this information does not control the method of transmittal or service providers and assumes no duty or obligation for the security, receipt, or third party interception of this transmission.
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Re: No Hold Key
country flaguser name
United States
2007-08-31 19:29:18
Got a response on the CCO forum. Looks like this may be a chronic problem.
 
http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&type=Subscriptions&loc=.1ddfaafe/0&forum=Unified Communications and Video&topic=IP Telephony

>>> "STEVEN CASPER" <SCASPERmtb.com>; 8/31/2007 6:25 PM >>&gt;
 That is what I thought also. We do not turn on speaker phone at our branch locations which leads to much confusion. Should be easy enough to re-create. I'll set it up in our lab and post the results

&gt;>> "Jason Aarons (US)" <jason.aaronsus.didata.com> 8/31/2007 5:15 PM >>&gt;

I heard this the other day under 4.3.2, I thought it was end-user training issue, they were doing something wrong, same deal the site has everyone sharing everyone’s lines using 7914 sidecars.

I like your idea, max number of calls per line must be too low…I had left it at 4 lines I think..

 

From: cisco-voip-bouncespuck.nether.net [mailto:cisco-voip-bouncespuck.nether.net] On Behalf Of STEVEN CASPER
Sent: Friday, August 31, 2007 3:05 PM
To: cisco-voippuck.nether.net
Cc: LINDA ROSENBLUTH; RAWLE GORDON; KATHERINE FOX
Subject: [cisco-voip] No Hold Key

 

 I have a few sites where users are complaining that after answering an inbound call no Hold softkey is available. This does not happen all the time only a couple&nbsp;of times a day. These sites use multiple shared lines. We are on 4.1.3.

 &nbsp;I was wondering if the "maximum number of calls" setting&nbsp;could have an effect on this but my understanding is that this setting is per device so even if you have a call on a line that shows up on 15 phones it should only subtract one call from the available call pool. Then again I may be on the completely wrong track. What would cause the Hold soft key to not apear sporadically?

 

Steve

 

 

Steve Casper
Voice Technologies
M&T Bank
(410) 347-6026

************************************
This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information.
There are risks associated with the use of electronic transmission. The sender of this information does not control the method of transmittal or service providers and assumes no duty or obligation for the security, receipt, or third party interception of this transmission.
************************************


Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you.

************************************
This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information.
There are risks associated with the use of electronic transmission. The sender of this information does not control the method of transmittal or service providers and assumes no duty or obligation for the security, receipt, or third party interception of this transmission.
************************************

************************************
This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information.
There are risks associated with the use of electronic transmission. The sender of this information does not control the method of transmittal or service providers and assumes no duty or obligation for the security, receipt, or third party interception of this transmission.
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