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Thread: Cisco IP Phones receiving two calls from CCM 5.1




Cisco IP Phones receiving two calls from CCM 5.1
country flaguser name
Australia
2008-02-05 23:39:09
Hi there,
 
We are running two Cisco Call Manager 5.1 servers here and need to integrate this with our current SIP set up which uses PortaBilling. When external calls come into our SIP gateway (PortaBilling), they are forwarded to the Cisco Call Managers (CCM). Because we have TWO CCM's (for redundancy), PortaBilling forwards it to both Call Mananger Server and we end up with two calls showing up on our Cisco IP Phone PLUS it takes up two media (dsp) channels.
 
Is there something that can be done from either Porta or on the Cisco Call Manager to prevent this from happening so we only receive one call? Maybe clustering of the CCM's???
 
Anyone help would be greatly appreciated.
 
Thanks.

Andy
Re: Cisco IP Phones receiving two calls from CCM 5.1
country flaguser name
United States
2008-02-06 08:43:55

It sounds like you have (or they have) portabilling configured with two separate SIP servers for your CallManagers, and not primary/failover.

 

From: cisco-voip-bouncespuck.nether.net [mailto:cisco-voip-bouncespuck.nether.net] On Behalf Of Andy Saykao
Sent: Wednesday, February 06, 2008 12:39 AM
To: cisco-voippuck.nether.net
Subject: [cisco-voip] Cisco IP Phones receiving two calls from CCM 5.1

 

Hi there,

 

We are running two Cisco Call Manager 5.1 servers here and need to integrate this with our current SIP set up which uses PortaBilling. When external calls come into our SIP gateway (PortaBilling), they are forwarded to the Cisco Call Managers (CCM). Because we have TWO CCM's (for redundancy), PortaBilling forwards it to both Call Mananger Server and we end up with two calls showing up on our Cisco IP Phone PLUS it takes up two media (dsp) channels.

 

Is there something that can be done from either Porta or on the Cisco Call Manager to prevent this from happening so we only receive one call? Maybe clustering of the CCM's???

 

Anyone help would be greatly appreciated.

 

Thanks.

Andy

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