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Thread: Delayed voicemails in Unity Connections
Delayed voicemails in Unity Connections
user name
 2008-03-13 22:06:44 

  


  

    Odd question.

We now have two clients with Unity Connections 2 installed.  The user complains that messages are getting delayed.

I have verified this to be true. ; An example is I can leave 3 messages for a user between 2 & 3pm.  If I log into the TUI it states no new messages.  However within 6-10 hours MWI will light and the TUI will then state you have the messages.  The kicker is that the messages have the correct timestamp of the day before.


Just curious if anyone has seen it before I already have a TAC case open on it.

-- 
Craig Staffin
 Craigstaffin.org">Craigstaffin.org
(H) 262-437-7313
(C) 262-613-6003


  

  
  
   
     
    

  

    Re:  Delayed voicemails in Unity
Connections
  


  

     user name

     2008-03-14 05:23:31
  


  

    
On Fri, Mar 14, 2008 at 3:06 AM, Craig Staffin <craigstaffin.org> wrote:
> Odd question.
>
> We now have two clients with Unity Connections 2
installed.  The user
> complains that messages are getting delayed.
>
> I have verified this to be true.  An example is I can
leave 3 messages for a
> user between 2 & 3pm.  If I log into the TUI it
states no new messages.
> However within 6-10 hours MWI will light and the TUI
will then state you
> have the messages.  The kicker is that the messages
have the correct
> timestamp of the day before.

I had a similar problem and a few resyncs of the MWI on UC
seems to
have solved my problem
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    Re:  Delayed voicemails in Unity
Connections
  


  

     user name

     2008-03-14 07:14:46
  


  

    

  


  

    Lemon,

In your issue was it just that the MWI was delayed or that the actual voicemail was delayed?

Craig

On Fri, Mar 14, 2008 at 5:23 AM, Lemon < lemonlemon.za.net">lemonlemon.za.net> wrote:


On Fri, Mar 14, 2008 at 3:06 AM, Craig Staffin < craigstaffin.org">craigstaffin.org> wrote:



> Odd question.

>

&gt; We now have two clients with Unity Connections 2 installed.  The user

>; complains that messages are getting delayed.


>

>; I have verified this to be true.  An example is I can leave 3 messages for a

> user between 2 & 3pm.  If I log into the TUI it states no new messages.

> However within 6-10 hours MWI will light and the TUI will then state you

> have the messages.  The kicker is that the messages have the correct

> timestamp of the day before.




I had a similar problem and a few resyncs of the MWI on UC seems to

have solved my problem





-- 
Craig Staffin
 Craigstaffin.org">Craigstaffin.org
(H) 262-437-7313
(C) 262-613-6003


  

  
  
   
     
    

  

    Re:  Delayed voicemails in Unity
Connections
  


  

     user name

     2008-03-14 10:13:10
  


  

    

  


  

    Yeah unfortunately the voicemail and MWI are delayed in these systems.

Craig

On Fri, Mar 14, 2008 at 7:24 AM, Charl Crofton < charllemon.za.net">charllemon.za.net> wrote:


On Fri, Mar 14, 2008 at 12:14 PM, Craig Staffin < craigstaffin.org">craigstaffin.org> wrote:



> Lemon,

&gt;

> In your issue was it just that the MWI was delayed or that the actual

&gt; voicemail was delayed?


>






Just MWI was delayed





-- 
Craig Staffin
 Craigstaffin.org">Craigstaffin.org
(H) 262-437-7313
(C) 262-613-6003


  

  
  
   
     
    






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