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Thread: CER upgrade doc?




CER upgrade doc?
user name
2008-03-27 17:59:53
I've been on CCO and can't find any kind of an upgrade guide for CER. 
 
Currently using CER 1.3.2 and would like to get upgraded to CER 2.0.x.
 
Does anyone know where I can find an upgrade guide?
 
Thanks
 
Scott
Re: CER upgrade doc?
user name
2008-03-27 19:19:38
Umm... not sure about the doc, there are no install/upgrade
guides at
the doco site...

http://www.cisco.com/e
n/US/products/sw/voicesw/ps842/tsd_products_support_series_h
ome.html

Which is really sad... what is Cisco doing with their
website???

But.

Run the DMA for whatever version of CCM you are upgrading
to; then
pull the tiny tar file it creates off of the server and
upgrade during
install when you install CER 2.0

You want to upgrade to 2.0(3) after... 2.0(1) and 2 are
buggy...



Jonathan

On Thu, Mar 27, 2008 at 5:59 PM, Scott Voll
<svoll.voipgmail.com> wrote:
> I've been on CCO and can't find any kind of an upgrade
guide for CER.
>
> Currently using CER 1.3.2 and would like to get
upgraded to CER 2.0.x.
>
> Does anyone know where I can find an upgrade guide?
>
> Thanks
>
> Scott
> _______________________________________________
>  cisco-voip mailing list
>  cisco-voippuck.nether.net
>  h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
>
>
_______________________________________________
cisco-voip mailing list
cisco-voippuck.nether.net
h
ttps://puck.nether.net/mailman/listinfo/cisco-voip

Re: CER upgrade doc?
country flaguser name
United States
2008-03-27 19:22:19
Soon, Cisco is going to provide docs only to partners and
require you to 
work with partners to install/upgrade their communications
systems.

Isn't that the norm in the telephony world? I mean, I can't
go out and 
install my own Siemens switch can I?

I'm not saying it's good...but don't be surprised.
------------------------------------------------------------
--------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt

----- Original Message ----- 
From: "Jonathan Charles" <jonvoipgmail.com>
To: "Scott Voll" <svoll.voipgmail.com>
Cc: "cisco-voippuck-nether.net" <cisco-voippuck.nether.net>
Sent: Thursday, March 27, 2008 8:19 PM
Subject: Re: [cisco-voip] CER upgrade doc?


> Umm... not sure about the doc, there are no
install/upgrade guides at
> the doco site...
>
> http://www.cisco.com/e
n/US/products/sw/voicesw/ps842/tsd_products_support_series_h
ome.html
>
> Which is really sad... what is Cisco doing with their
website???
>
> But.
>
> Run the DMA for whatever version of CCM you are
upgrading to; then
> pull the tiny tar file it creates off of the server and
upgrade during
> install when you install CER 2.0
>
> You want to upgrade to 2.0(3) after... 2.0(1) and 2 are
buggy...
>
>
>
> Jonathan
>
> On Thu, Mar 27, 2008 at 5:59 PM, Scott Voll
<svoll.voipgmail.com> wrote:
>> I've been on CCO and can't find any kind of an
upgrade guide for CER.
>>
>> Currently using CER 1.3.2 and would like to get
upgraded to CER 2.0.x.
>>
>> Does anyone know where I can find an upgrade
guide?
>>
>> Thanks
>>
>> Scott
>> _______________________________________________
>>  cisco-voip mailing list
>>  cisco-voippuck.nether.net
>>  h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
> _______________________________________________
> cisco-voip mailing list
> cisco-voippuck.nether.net
> h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
> 

_______________________________________________
cisco-voip mailing list
cisco-voippuck.nether.net
h
ttps://puck.nether.net/mailman/listinfo/cisco-voip

Re: CER upgrade doc?
user name
2008-03-27 19:24:26
Is this wild speculation or do you know this for a fact?


Jonathan

On Thu, Mar 27, 2008 at 7:22 PM, Lelio Fulgenzi
<leliouoguelph.ca> wrote:
> Soon, Cisco is going to provide docs only to partners
and require you to
>  work with partners to install/upgrade their
communications systems.
>
>  Isn't that the norm in the telephony world? I mean, I
can't go out and
>  install my own Siemens switch can I?
>
>  I'm not saying it's good...but don't be surprised.
> 
------------------------------------------------------------
--------------------
>  Lelio Fulgenzi, B.A.
>  Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1
>  (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^
>  "Bad grammar makes me [sic]" - Tshirt
>
>
>
>  ----- Original Message -----
>  From: "Jonathan Charles" <jonvoipgmail.com>
>  To: "Scott Voll" <svoll.voipgmail.com>
>  Cc: "cisco-voippuck-nether.net"
<cisco-voippuck.nether.net>
>  Sent: Thursday, March 27, 2008 8:19 PM
>  Subject: Re: [cisco-voip] CER upgrade doc?
>
>
>  > Umm... not sure about the doc, there are no
install/upgrade guides at
>  > the doco site...
>  >
>  > http://www.cisco.com/e
n/US/products/sw/voicesw/ps842/tsd_products_support_series_h
ome.html
>  >
>  > Which is really sad... what is Cisco doing with
their website???
>  >
>  > But.
>  >
>  > Run the DMA for whatever version of CCM you are
upgrading to; then
>  > pull the tiny tar file it creates off of the
server and upgrade during
>  > install when you install CER 2.0
>  >
>  > You want to upgrade to 2.0(3) after... 2.0(1) and
2 are buggy...
>  >
>  >
>  >
>  > Jonathan
>  >
>  > On Thu, Mar 27, 2008 at 5:59 PM, Scott Voll
<svoll.voipgmail.com> wrote:
>  >> I've been on CCO and can't find any kind of
an upgrade guide for CER.
>  >>
>  >> Currently using CER 1.3.2 and would like to
get upgraded to CER 2.0.x.
>  >>
>  >> Does anyone know where I can find an upgrade
guide?
>  >>
>  >> Thanks
>  >>
>  >> Scott
>  >>
_______________________________________________
>  >>  cisco-voip mailing list
>  >>  cisco-voippuck.nether.net
>  >>  h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
>  >>
>  >>
>  > _______________________________________________
>  > cisco-voip mailing list
>  > cisco-voippuck.nether.net
>  > h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
>  >
>
>
_______________________________________________
cisco-voip mailing list
cisco-voippuck.nether.net
h
ttps://puck.nether.net/mailman/listinfo/cisco-voip

Re: CER upgrade doc?
country flaguser name
United States
2008-03-27 19:34:13
wild speculation.

but i think the writing is on the wall. in the last few
upgrading webinars 
(www.ciscoknowledgenetwork.com) they make reference to
upgrading documents 
that quite specifically and systematically tell you what
things to prepare, 
etc. the docs look pretty good. but they are only available
to partners. 
why?

my other prediction is that they are going to eventually
remove stuff like 
ccmuser pages and CAR and simply tell you to use SOAP/AXL to
build your own 
interface and third party applications to process CDRs.

i think Cisco wants to keep it's partners happy.

Lelio "Nostradamus" Fulgenzi
------------------------------------------------------------
--------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt

----- Original Message ----- 
From: "Jonathan Charles" <jonvoipgmail.com>
To: "Lelio Fulgenzi" <leliouoguelph.ca>
Cc: "Scott Voll" <svoll.voipgmail.com>; "cisco-voippuck-nether.net" 
<cisco-voippuck.nether.net>
Sent: Thursday, March 27, 2008 8:24 PM
Subject: Re: [cisco-voip] CER upgrade doc?


> Is this wild speculation or do you know this for a
fact?
>
>
> Jonathan
>
> On Thu, Mar 27, 2008 at 7:22 PM, Lelio Fulgenzi
<leliouoguelph.ca> wrote:
>> Soon, Cisco is going to provide docs only to
partners and require you to
>>  work with partners to install/upgrade their
communications systems.
>>
>>  Isn't that the norm in the telephony world? I
mean, I can't go out and
>>  install my own Siemens switch can I?
>>
>>  I'm not saying it's good...but don't be
surprised.
>> 
------------------------------------------------------------
--------------------
>>  Lelio Fulgenzi, B.A.
>>  Senior Analyst (CCS) * University of Guelph *
Guelph, Ontario N1G 2W1
>>  (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^
>>  "Bad grammar makes me [sic]" - Tshirt
>>
>>
>>
>>  ----- Original Message -----
>>  From: "Jonathan Charles" <jonvoipgmail.com>
>>  To: "Scott Voll" <svoll.voipgmail.com>
>>  Cc: "cisco-voippuck-nether.net"
<cisco-voippuck.nether.net>
>>  Sent: Thursday, March 27, 2008 8:19 PM
>>  Subject: Re: [cisco-voip] CER upgrade doc?
>>
>>
>>  > Umm... not sure about the doc, there are no
install/upgrade guides at
>>  > the doco site...
>>  >
>>  > 
>> http://www.cisco.com/e
n/US/products/sw/voicesw/ps842/tsd_products_support_series_h
ome.html
>>  >
>>  > Which is really sad... what is Cisco doing
with their website???
>>  >
>>  > But.
>>  >
>>  > Run the DMA for whatever version of CCM you
are upgrading to; then
>>  > pull the tiny tar file it creates off of the
server and upgrade during
>>  > install when you install CER 2.0
>>  >
>>  > You want to upgrade to 2.0(3) after... 2.0(1)
and 2 are buggy...
>>  >
>>  >
>>  >
>>  > Jonathan
>>  >
>>  > On Thu, Mar 27, 2008 at 5:59 PM, Scott Voll
<svoll.voipgmail.com> 
>> wrote:
>>  >> I've been on CCO and can't find any kind
of an upgrade guide for CER.
>>  >>
>>  >> Currently using CER 1.3.2 and would like
to get upgraded to CER 
>> 2.0.x.
>>  >>
>>  >> Does anyone know where I can find an
upgrade guide?
>>  >>
>>  >> Thanks
>>  >>
>>  >> Scott
>>  >>
_______________________________________________
>>  >>  cisco-voip mailing list
>>  >>  cisco-voippuck.nether.net
>>  >>  h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
>>  >>
>>  >>
>>  >
_______________________________________________
>>  > cisco-voip mailing list
>>  > cisco-voippuck.nether.net
>>  > h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
>>  >
>>
>>
> 

_______________________________________________
cisco-voip mailing list
cisco-voippuck.nether.net
h
ttps://puck.nether.net/mailman/listinfo/cisco-voip

Re: CER upgrade doc?
user name
2008-03-28 07:04:47
Is this the 1st quatrain of Lelio Fulgenzi?.. spooky!
The second one.. will be a prediction of when we can forward non-primary lines.

Scott, i've had the same troubles with CER documentation. Especially finding the right document that answers my questions.



On Thu, Mar 27, 2008 at 8:34 PM, Lelio Fulgenzi < leliouoguelph.ca">leliouoguelph.ca> wrote:
wild speculation.

but i think the writing is on the wall. in the last few upgrading webinars
(www.ciscoknowledgenetwork.com) they make reference to upgrading documents
that quite specifically and systematically tell you what things to prepare,
etc. the docs look pretty good. but they are only available to partners.
why?

my other prediction is that they are going to eventually remove stuff like
ccmuser pages and CAR and simply tell you to use SOAP/AXL to build your own
interface and third party applications to process CDRs.

i think Cisco wants to keep it's partners happy.

Lelio "Nostradamus&quot; Fulgenzi
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
";Bad grammar makes me [sic]"; - Tshirt

----- Original Message -----
From: "Jonathan Charles&quot; < jonvoipgmail.com">jonvoipgmail.com>
To: "Lelio Fulgenzi&quot; < leliouoguelph.ca">leliouoguelph.ca>
Cc: "Scott Voll" < svoll.voipgmail.com">svoll.voipgmail.com>; " cisco-voippuck-nether.net">cisco-voippuck-nether.net";
< cisco-voippuck.nether.net">cisco-voippuck.nether.net>
Sent: Thursday, March 27, 2008 8:24 PM
Subject: Re: [cisco-voip] CER upgrade doc?


> Is this wild speculation or do you know this for a fact?
&gt;
>
> Jonathan
>
>; On Thu, Mar 27, 2008 at 7:22 PM, Lelio Fulgenzi < leliouoguelph.ca">leliouoguelph.ca> wrote:
&gt;> Soon, Cisco is going to provide docs only to partners and require you to
>&gt;  work with partners to install/upgrade their communications systems.
>>
>>  Isn&#39;t that the norm in the telephony world? I mean, I can't go out and
>>  install my own Siemens switch can I?
>&gt;
>&gt;  I9;m not saying it's good...but don't be surprised.
>>  --------------------------------------------------------------------------------
>>  Lelio Fulgenzi, B.A.
>;>  Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>  (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
&gt;>  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>  &quot;Bad grammar makes me [sic]"; - Tshirt
&gt;>
&gt;>
&gt;>
&gt;>  ----- Original Message -----
&gt;>  From: "Jonathan Charles&quot; < jonvoipgmail.com">jonvoipgmail.com>
>>  To: "Scott Voll" < svoll.voipgmail.com">svoll.voipgmail.com>
>>  Cc: " cisco-voippuck-nether.net">cisco-voippuck-nether.net"; < cisco-voippuck.nether.net">cisco-voippuck.nether.net>
>>  Sent: Thursday, March 27, 2008 8:19 PM
>&gt;  Subject: Re: [cisco-voip] CER upgrade doc?
>;>
>;>
>;>  > Umm... not sure about the doc, there are no install/upgrade guides at
>&gt;  > the doco site...
>>  >
>>  >
>> http://www.cisco.com/en/US/products/sw/voicesw/ps842/tsd_products_support_series_home.html
&gt;>  >
>>  > Which is really sad... what is Cisco doing with their website???
>>  >
>>  > But.
>;>  >
>>  > Run the DMA for whatever version of CCM you are upgrading to; then
>;>  > pull the tiny tar file it creates off of the server and upgrade during
&gt;>  > install when you install CER 2.0
>>  >
>>  > You want to upgrade to 2.0(3) after... 2.0(1) and 2 are buggy...
>>  >
>>  >
>>  >
>>  > Jonathan
>>  >
>>  > On Thu, Mar 27, 2008 at 5:59 PM, Scott Voll < svoll.voipgmail.com">svoll.voipgmail.com>
>> wrote:
&gt;>  >> I've been on CCO and can't find any kind of an upgrade guide for CER.
>;>  >>
>>  >> Currently using CER 1.3.2 and would like to get upgraded to CER
>> 2.0.x.
&gt;>  >>
>>  >> Does anyone know where I can find an upgrade guide?
&gt;>  >>
>>  >> Thanks
&gt;>  >>
>>  >> Scott
&gt;>  >> _______________________________________________
>>  >>  cisco-voip mailing list
>;>  >>   cisco-voippuck.nether.net">cisco-voippuck.nether.net
&gt;>  >>  https://puck.nether.net/mailman/listinfo/cisco-voip
>>  >>
>>  >>
>>  > _______________________________________________
>>  > cisco-voip mailing list
>;>  > cisco-voippuck.nether.net">cisco-voippuck.nether.net
&gt;>  > https://puck.nether.net/mailman/listinfo/cisco-voip
>>  >
>>
>>
>

_______________________________________________
cisco-voip mailing list
cisco-voippuck.nether.net">cisco-voippuck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip



--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
Re: CER upgrade doc?
user name
2008-03-28 10:05:53
Thanks Jonathan, but I still have some questions.
 
I'm not upgrading CCM.  it is currently 5.1.3 with CER 1.3.2 as this was what was available at the time of install.&nbsp; Believe me I really tried to get CER 2.0 at time of install.
 
So I'm not doing a CCM upgrade so then how do I migrat to CER 2.0?
&nbsp;
Thanks
&nbsp;
Scott

On Thu, Mar 27, 2008 at 5:19 PM, Jonathan Charles < jonvoipgmail.com">jonvoipgmail.com> wrote:
Umm... not sure about the doc, there are no install/upgrade guides at
the doco site...

http://www.cisco.com/en/US/products/sw/voicesw/ps842/tsd_products_support_series_home.html

Which is really sad... what is Cisco doing with their website???

But.

Run the DMA for whatever version of CCM you are upgrading to; then
pull the tiny tar file it creates off of the server and upgrade during
install when you install CER 2.0

You want to upgrade to 2.0(3) after... 2.0(1) and 2 are buggy...



Jonathan

On Thu, Mar 27, 2008 at 5:59 PM, Scott Voll < svoll.voipgmail.com">svoll.voipgmail.com> wrote:
>; I've been on CCO and can't find any kind of an upgrade guide for CER.
>;
> Currently using CER 1.3.2 and would like to get upgraded to CER 2.0.x.
>;
> Does anyone know where I can find an upgrade guide?
>;
> Thanks
>;
> Scott
&gt; _______________________________________________
>  cisco-voip mailing list
>   cisco-voippuck.nether.net">cisco-voippuck.nether.net
>  https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

Re: CER upgrade doc?
user name
2008-03-28 17:13:18
TAC got me the link:
&nbsp;
 
it's in the ADMIN guide now.
&nbsp;
Scott
 ;
PS.&nbsp; you have to love the instuctions.  do this <link&gt; then do this <link&gt; after that, do this <link&gt;.  nice to see all the docs are in one place ;-s
&nbsp;


&nbsp;
On Thu, Mar 27, 2008 at 3:59 PM, Scott Voll < svoll.voipgmail.com">svoll.voipgmail.com> wrote:
I've been on CCO and can't find any kind of an upgrade guide for CER. 
 
Currently using CER 1.3.2 and would like to get upgraded to CER 2.0.x.
 
Does anyone know where I can find an upgrade guide?
 
Thanks
&nbsp;
Scott

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