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List Info
Thread: Attendant Console Problem
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| Attendant Console Problem |
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2006-05-30 09:26:51 |
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| I have a branch site
that have attendant console installed and I am having some issues with it, this
has been working fine until today.
The main number of
the branch has a translation rule pointing it to the attendant console pilot
point, we have other sites with the same setup which are working
ok.
The problem is that
when I point the translation rule at the attendant console pilot point the
calls don't route through to the attendant console I just get a busy tone, I can
see the calls coming through to the H323 gateway but they don't get any
further.
I have been through
the attendant console Hunt Group configuration and that is the same as other
sites we have with AC.
Any
ideas?
James
Dust | Network &
Communications
Charles Stanley Stockbrokers | 25 Luke Street London EC2A 4AR
Tel: 020 7149
6314| Fax: 020 7150 9314 | Mob: 07989 491024
E-mail:
james.dust charles-stanley.co.uk
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