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Thread: CME - Auto Attendant




CME - Auto Attendant
user name
2006-05-31 17:10:30
Try slapping direct-inward-dial on your application
dial-peer 4000.  I
bet that solves it.

Also, if your having issues matching the dial-peer 4000, use
the entire
e.164 number on the dial-peer 4000 and the applications
aa-pilot.

Joe

-----Original Message-----
From: cisco-voip-bouncespuck.nether.net
[mailto:cisco-voip-bouncespuck.nether.net] On Behalf
Of Andrew Dignan
Sent: Tuesday, May 30, 2006 7:37 PM
To: cisco-voippuck.nether.net
Subject: [cisco-voip] CME - Auto Attendant

I am having an issue with the auto attendant .tcl script and
CME.  I
have
calls routing properly to the script and if I enter a 4
digit extension
or
0 it attempts to transfer the call but fails.  "debug
voice application"
shows the following:

*Mar  3 04:25:07.258:
//-1//APPL:HN0B3F71C4:LG75:/AFS_CALLSETUPIND:
Calling #(6017772002), Called #(4002), peerTag(4000),
handoffReturn?(1)
*Mar  3 04:25:07.258: //75//APPL:/afsSettlementValidateCall:
target=,
tokenp=0x0
*Mar  3 04:25:07.258:
//-1//APPL:HN0B3F71C4:/AFS_CALLSETUPIND: Cannot
ACK
this leg.LEG[75    
][AFS_HAND][LEG_INCCONNECTED(5)][Cause(0)][UC=1 ]
*Mar  3 04:25:07.258: //-1//APPL:/AppFreeEvent: Freeing
event 0x82F77AD0
CC_EV_CALL_HANDOFF[19]
*Mar  3 04:25:07.262:
//-1//APPL:HN0B3F71C4:LG75:/afsMsgHandler:
(CALLINIT)--(CC_EV_CALL_HANDOFF)-->>(CALLINIT)
*Mar  3 04:25:07.262: //-1//APPL:/AppNewEvent: New event
0x82F783C8
*Mar  3 04:25:07.262: //-1//APPL:/AppFreeEvent: Freeing
event 0x82F783C8
APP_EV_NULL[0]

4002 is the ephone thats registered but I see this strange
error of
"Cannot ACK this leg".

config (i have also just tried removing the dial-peer 1 and
only leaving
the dial-peer 4000 but same result):

controller E1 0/0
 framing NO-CRC4
 pri-group timeslots 1-4,16
!
call application voice autoatt flash:its-CISCO.2.0.1.0.tcl
call application voice autoatt aa-pilot 4000
call application voice autoatt operator 4002
call application voice autoatt language 1 en
call application voice autoatt set-location en 0 flash:
!
voice-port 0/0:15
!
dial-peer cor custom
 name Emergency
 name Local
 name LD
 name Intl
!
!
dial-peer cor list Emergency-PT
 member Emergency
!
dial-peer cor list Local-PT
 member Local
!
dial-peer cor list LD-PT
 member LD
!
dial-peer cor list Intl-PT
 member Intl
!
dial-peer cor list Internal-CSS
 member Emergency
!
dial-peer cor list Local-CSS
 member Emergency
 member Local
!
dial-peer cor list LD-CSS
 member Emergency
 member Local
 member LD
!
dial-peer cor list Intl-CSS
 member Emergency
 member Local
 member LD
 member Intl
!
!
dial-peer voice 1 pots
 incoming called-number .
 direct-inward-dial
 port 0/0:15
!
dial-peer voice 4000 pots
 application autoatt
 incoming called-number 4000
 port 0/0:15
!
dial-peer voice 9 pots
 corlist outgoing Local-PT
 description 8 DIGIT LOCAL
 destination-pattern 9[2-9].......
 direct-inward-dial
 port 0/0:15
 forward-digits 8
!
dial-peer voice 999 pots
 corlist outgoing Emergency-PT
 description Emergency dialing
 destination-pattern 999
 port 0/0:15
 forward-digits 3
!
dial-peer voice 9999 pots
 corlist outgoing Intl-PT
 description Long Distance - National - Dialing
 destination-pattern 9011T
 port 0/0:15
 forward-digits 3
 prefix 011
!
ephone-dn  2  dual-line
 number 4002
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CME - Auto Attendant
user name
2006-05-31 17:52:35
Addingn direct-inward-dial to that dial-peer did it.

thanks

> Try slapping direct-inward-dial on your application
dial-peer 4000.  I
> bet that solves it.
>
> Also, if your having issues matching the dial-peer
4000, use the entire
> e.164 number on the dial-peer 4000 and the applications
aa-pilot.
>
> Joe
>
> -----Original Message-----
> From: cisco-voip-bouncespuck.nether.net
> [mailto:cisco-voip-bouncespuck.nether.net] On Behalf
Of Andrew Dignan
> Sent: Tuesday, May 30, 2006 7:37 PM
> To: cisco-voippuck.nether.net
> Subject: [cisco-voip] CME - Auto Attendant
>
> I am having an issue with the auto attendant .tcl
script and CME.  I
> have
> calls routing properly to the script and if I enter a 4
digit extension
> or
> 0 it attempts to transfer the call but fails. 
"debug voice application"
> shows the following:
>
> *Mar  3 04:25:07.258:
//-1//APPL:HN0B3F71C4:LG75:/AFS_CALLSETUPIND:
> Calling #(6017772002), Called #(4002), peerTag(4000),
handoffReturn?(1)
> *Mar  3 04:25:07.258:
//75//APPL:/afsSettlementValidateCall: target=,
> tokenp=0x0
> *Mar  3 04:25:07.258:
//-1//APPL:HN0B3F71C4:/AFS_CALLSETUPIND: Cannot
> ACK
> this leg.LEG[75    
][AFS_HAND][LEG_INCCONNECTED(5)][Cause(0)][UC=1 ]
> *Mar  3 04:25:07.258: //-1//APPL:/AppFreeEvent: Freeing
event 0x82F77AD0
> CC_EV_CALL_HANDOFF[19]
> *Mar  3 04:25:07.262:
//-1//APPL:HN0B3F71C4:LG75:/afsMsgHandler:
> (CALLINIT)--(CC_EV_CALL_HANDOFF)-->>(CALLINIT)
> *Mar  3 04:25:07.262: //-1//APPL:/AppNewEvent: New
event 0x82F783C8
> *Mar  3 04:25:07.262: //-1//APPL:/AppFreeEvent: Freeing
event 0x82F783C8
> APP_EV_NULL[0]
>
> 4002 is the ephone thats registered but I see this
strange error of
> "Cannot ACK this leg".
>
> config (i have also just tried removing the dial-peer 1
and only leaving
> the dial-peer 4000 but same result):
>
> controller E1 0/0
>  framing NO-CRC4
>  pri-group timeslots 1-4,16
> !
> call application voice autoatt
flash:its-CISCO.2.0.1.0.tcl
> call application voice autoatt aa-pilot 4000
> call application voice autoatt operator 4002
> call application voice autoatt language 1 en
> call application voice autoatt set-location en 0 flash:
> !
> voice-port 0/0:15
> !
> dial-peer cor custom
>  name Emergency
>  name Local
>  name LD
>  name Intl
> !
> !
> dial-peer cor list Emergency-PT
>  member Emergency
> !
> dial-peer cor list Local-PT
>  member Local
> !
> dial-peer cor list LD-PT
>  member LD
> !
> dial-peer cor list Intl-PT
>  member Intl
> !
> dial-peer cor list Internal-CSS
>  member Emergency
> !
> dial-peer cor list Local-CSS
>  member Emergency
>  member Local
> !
> dial-peer cor list LD-CSS
>  member Emergency
>  member Local
>  member LD
> !
> dial-peer cor list Intl-CSS
>  member Emergency
>  member Local
>  member LD
>  member Intl
> !
> !
> dial-peer voice 1 pots
>  incoming called-number .
>  direct-inward-dial
>  port 0/0:15
> !
> dial-peer voice 4000 pots
>  application autoatt
>  incoming called-number 4000
>  port 0/0:15
> !
> dial-peer voice 9 pots
>  corlist outgoing Local-PT
>  description 8 DIGIT LOCAL
>  destination-pattern 9[2-9].......
>  direct-inward-dial
>  port 0/0:15
>  forward-digits 8
> !
> dial-peer voice 999 pots
>  corlist outgoing Emergency-PT
>  description Emergency dialing
>  destination-pattern 999
>  port 0/0:15
>  forward-digits 3
> !
> dial-peer voice 9999 pots
>  corlist outgoing Intl-PT
>  description Long Distance - National - Dialing
>  destination-pattern 9011T
>  port 0/0:15
>  forward-digits 3
>  prefix 011
> !
> ephone-dn  2  dual-line
>  number 4002
> _______________________________________________
> cisco-voip mailing list
> cisco-voippuck.nether.net
> h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> This message and any attachments are intended only for
the use of the
> addressee and may contain information that is
privileged and confidential.
> If the reader of the message is not the intended
recipient or an
> authorized representative of the intended recipient,
you are hereby
> notified that any dissemination of this communication
is strictly
> prohibited. If you have received this communication in
error, please
> notify us immediately by e-mail and delete the message
and any attachments
> from your system.
>

_______________________________________________
cisco-voip mailing list
cisco-voippuck.nether.net
h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
CME - Auto Attendant
user name
2006-05-31 17:58:42
CSCed02484 is one of several bug (I think) that describes
this.

-Ryan

On May 31, 2006, at 1:52 PM, Andrew Dignan wrote:

Addingn direct-inward-dial to that dial-peer did it.

thanks

> Try slapping direct-inward-dial on your application
dial-peer 4000.  I
> bet that solves it.
>
> Also, if your having issues matching the dial-peer
4000, use the  
> entire
> e.164 number on the dial-peer 4000 and the applications
aa-pilot.
>
> Joe
>
> -----Original Message-----
> From: cisco-voip-bouncespuck.nether.net
> [mailto:cisco-voip-bouncespuck.nether.net] On Behalf
Of Andrew Dignan
> Sent: Tuesday, May 30, 2006 7:37 PM
> To: cisco-voippuck.nether.net
> Subject: [cisco-voip] CME - Auto Attendant
>
> I am having an issue with the auto attendant .tcl
script and CME.  I
> have
> calls routing properly to the script and if I enter a 4
digit  
> extension
> or
> 0 it attempts to transfer the call but fails. 
"debug voice  
> application"
> shows the following:
>
> *Mar  3 04:25:07.258:
//-1//APPL:HN0B3F71C4:LG75:/AFS_CALLSETUPIND:
> Calling #(6017772002), Called #(4002), peerTag(4000),
handoffReturn? 
> (1)
> *Mar  3 04:25:07.258:
//75//APPL:/afsSettlementValidateCall: target=,
> tokenp=0x0
> *Mar  3 04:25:07.258:
//-1//APPL:HN0B3F71C4:/AFS_CALLSETUPIND: Cannot
> ACK
> this leg.LEG[75    
][AFS_HAND][LEG_INCCONNECTED(5)][Cause(0)][UC=1 ]
> *Mar  3 04:25:07.258: //-1//APPL:/AppFreeEvent: Freeing
event  
> 0x82F77AD0
> CC_EV_CALL_HANDOFF[19]
> *Mar  3 04:25:07.262:
//-1//APPL:HN0B3F71C4:LG75:/afsMsgHandler:
> (CALLINIT)--(CC_EV_CALL_HANDOFF)-->>(CALLINIT)
> *Mar  3 04:25:07.262: //-1//APPL:/AppNewEvent: New
event 0x82F783C8
> *Mar  3 04:25:07.262: //-1//APPL:/AppFreeEvent: Freeing
event  
> 0x82F783C8
> APP_EV_NULL[0]
>
> 4002 is the ephone thats registered but I see this
strange error of
> "Cannot ACK this leg".
>
> config (i have also just tried removing the dial-peer 1
and only  
> leaving
> the dial-peer 4000 but same result):
>
> controller E1 0/0
>  framing NO-CRC4
>  pri-group timeslots 1-4,16
> !
> call application voice autoatt
flash:its-CISCO.2.0.1.0.tcl
> call application voice autoatt aa-pilot 4000
> call application voice autoatt operator 4002
> call application voice autoatt language 1 en
> call application voice autoatt set-location en 0 flash:
> !
> voice-port 0/0:15
> !
> dial-peer cor custom
>  name Emergency
>  name Local
>  name LD
>  name Intl
> !
> !
> dial-peer cor list Emergency-PT
>  member Emergency
> !
> dial-peer cor list Local-PT
>  member Local
> !
> dial-peer cor list LD-PT
>  member LD
> !
> dial-peer cor list Intl-PT
>  member Intl
> !
> dial-peer cor list Internal-CSS
>  member Emergency
> !
> dial-peer cor list Local-CSS
>  member Emergency
>  member Local
> !
> dial-peer cor list LD-CSS
>  member Emergency
>  member Local
>  member LD
> !
> dial-peer cor list Intl-CSS
>  member Emergency
>  member Local
>  member LD
>  member Intl
> !
> !
> dial-peer voice 1 pots
>  incoming called-number .
>  direct-inward-dial
>  port 0/0:15
> !
> dial-peer voice 4000 pots
>  application autoatt
>  incoming called-number 4000
>  port 0/0:15
> !
> dial-peer voice 9 pots
>  corlist outgoing Local-PT
>  description 8 DIGIT LOCAL
>  destination-pattern 9[2-9].......
>  direct-inward-dial
>  port 0/0:15
>  forward-digits 8
> !
> dial-peer voice 999 pots
>  corlist outgoing Emergency-PT
>  description Emergency dialing
>  destination-pattern 999
>  port 0/0:15
>  forward-digits 3
> !
> dial-peer voice 9999 pots
>  corlist outgoing Intl-PT
>  description Long Distance - National - Dialing
>  destination-pattern 9011T
>  port 0/0:15
>  forward-digits 3
>  prefix 011
> !
> ephone-dn  2  dual-line
>  number 4002
> _______________________________________________
> cisco-voip mailing list
> cisco-voippuck.nether.net
> h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> This message and any attachments are intended only for
the use of the
> addressee and may contain information that is
privileged and  
> confidential.
> If the reader of the message is not the intended
recipient or an
> authorized representative of the intended recipient,
you are hereby
> notified that any dissemination of this communication
is strictly
> prohibited. If you have received this communication in
error, please
> notify us immediately by e-mail and delete the message
and any  
> attachments
> from your system.
>

_______________________________________________
cisco-voip mailing list
cisco-voippuck.nether.net
h
ttps://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voippuck.nether.net
h
ttps://puck.nether.net/mailman/listinfo/cisco-voip
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