mapi problems

On 29/09/2006 16:48, Laurence Jacobson wrote:
> I have a customer who wants shared calendar and
contact.  I have tried 
> to set up the MAPI connector for them but it
frustratingly unworkable 
> for them.  The mail server is not local, the size of
the e-mails they 
> have made it too slow, in addition the customer uses a
blackberry and I 
> have not been able to set it up properly, with the
local Microsoft 
> application data folder option, which increases the
slowness.  They are 
> a small workgroup so I figure just get some third party
software for 
> their Calendar and contacts sharing and put them back
on imap.  Does 
> anyone have a low prices tested suggestion for one of
these products? 

You could, I'd surmise, try configuring the MAPI connector
and Outlook 
correctly so that - like many IMAP clients, and indeed like
Outlook with 
Exchange - they're not set to download the entire content of
every 
message before displaying the folder list.

In Outlook:

Tools...
   Options...
     Mail Setup...
       Send/Receive...
         Select appropriate Group Name (Probably 'All
Accounts')
         Click "Edit..."
           Change "Folder Options" to
"Download headers only".

Then OK your way back to the main Outlook pane and restart
Outlook.

It will probably speed up your usage no end - bearing in
mind that large 
messages will still take time to download when they are
selected, in 
exactly the same way as Exchange and Outlook do if there's a
bandwidth 
restriction between them.

Unfortunately I can't answer the Blackberry question, but I
can offer a 
bit of advice that if you create a local Outlook data file
and then 
configure the account to deliver to that instead of the MAPI
cache, 
you'd likely get your Blackberry singing... I'm no
Blackberry expert, 
but I'd have a go at that if it were me.

Graeme
-- 
Graeme Fowler
Team Manager (ISSS), Computing Services
Loughborough University
T: 01509 228226

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> On 29/09/2006 16:48, Laurence Jacobson wrote:
> > I have a customer who wants shared calendar and
contact.  I 
> have tried 
> > to set up the MAPI connector for them but it
frustratingly 
> unworkable 
> > for them.  The mail server is not local, the size
of the 
> e-mails they 
> > have made it too slow, in addition the customer
uses a 
> blackberry and I 
> > have not been able to set it up properly, with the
local Microsoft 
> > application data folder option, which increases
the 
> slowness.  They are 
> > a small workgroup so I figure just get some third
party 
> software for 
> > their Calendar and contacts sharing and put them
back on 
> imap.  Does 
> > anyone have a low prices tested suggestion for one
of these 
> products? 
> 
> You could, I'd surmise, try configuring the MAPI
connector 
> and Outlook 
> correctly so that - like many IMAP clients, and indeed
like 
> Outlook with 
> Exchange - they're not set to download the entire
content of every 
> message before displaying the folder list.
> 
> In Outlook:
> 
> Tools...
>    Options...
>      Mail Setup...
>        Send/Receive...
>          Select appropriate Group Name (Probably 'All
Accounts')
>          Click "Edit..."
>            Change "Folder Options" to
"Download headers only".
> 
> Then OK your way back to the main Outlook pane and
restart Outlook.
> 
> It will probably speed up your usage no end - bearing
in mind 
> that large 
> messages will still take time to download when they are
selected, in 
> exactly the same way as Exchange and Outlook do if
there's a 
> bandwidth 
> restriction between them.
> 
> Unfortunately I can't answer the Blackberry question...

Blackberry synchronization requires using an old version of
BlackBerry
Desktop. ActiveSync broke the code that RIM uses in the
desktop sync at
some point and have yet to fix it. Why this can't be
resolved, I have no
idea, but we've gone to strongly recommending using
windows-based PDA
phones since Stalker seems to be able to support them a bit
better.

You can probably get the older Blackberry Desktop software
from here:
http://www.unkno
wing.net/blackberry/

Bret




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