Re: No Sound Device

This is what happened. I dowloaded the latest driver for what I
believe the device is(ac97 Realtek). All of a sudden the device is
there with no problems found. I ran DXDIAG as you suggested and came
up with the following message under sound: DirectSound test results
hresult=0x80070057 Failure step 3. I hope I downloaded the right
driver. But now after a boot of the computer it shows "no sound
device" again. I think there is a serious problem here.

--- In Computer_Help_and_Discussion%40yahoogroups.com">Computer_Help_and_Discussionyahoogroups.com, "parisiengarcon"
<yahoo.1ui...> wrote:
&gt;
> --- In Computer_Help_and_Discussion%40yahoogroups.com">Computer_Help_and_Discussionyahoogroups.com, "Mark Gravelle&quot;
> <markgrav> wrote:
&gt; >
>; > I have no sound coming form the speakers. I checked devices and
it
> > says "No Sound Device&quot;. Could my computer just all of a sudden
not
> > recognize the sound card? Any suggestions?
> >
>; ^v^ ^v^ ^v^ ^v^ ^v^~~~~ Paris's Reply ~~~~^v^ ^v^ ^v^ ^v^ ^v^
>
>
> The drivers could have been corrupted. Have you checked the
Speakers
> are plugged in to the computer, are switched on and have a power
supply.
>
> Here's what I suggest:
>
> Have you gone to sound and audio devices properties in the control
> panel and clicked on the voice tab - and checked that the default
> device for recording and playing are correctly shown? If not select
&gt; the correct ones from the dropdown menus accessed by clicking on the
> arrows. On the voice playback click on the advanced button and
> ensure the correct speakers are shown, I presume that you checked
the
&gt; volume was ok so I have ignored this, now click the test hardware
> button. Then runs the sound hardware test wizard and the follow the
> instructions, if the results are still unsatisfactory, troubleshoot
> using DXDIAG.
>
> A much overlooked diagnostic utility provided in Windows operating
> systems is DXDIAG.
>
> What is DXDIAG?
>
> DXDiag is short for DirectX Diagnostic, designed to display the
> specifications of the user's hardware, as well as test DirectX
> Software, including sound and video.
&gt;
> What is the purpose of DXDIAG?
>
> DXDiag can be used to view your DirectX version as well and test
their
> functionality and troubleshoot hardware problems. DirectX Diagnostic
> can save text files with the results on the scan. These files are
> often posted in tech forums or attached to support emails in order
to
&gt; give support personnel a better idea of the PC the requester is
using
> in case the error is due to a hardware failure or incompatibility.
&gt;
> How do I run DXDIAG?
>
> Quite simply by typing DXDIAG in the run box and clicking OK
>
>
> More information on DXDIAG is provided by Microsoft
> http://support.microsoft.com/kb/190900
>
> HTH
>
> Paris
&gt;
http://tech.groups.yahoo.com/group/a_ztechnicalcomputersupportforall/
>

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--- In Computer_Help_and_Discussion%40yahoogroups.com">Computer_Help_and_Discussionyahoogroups.com, "Mark Gravelle&quot;
<markgrav...> wrote:
&gt;
> This is what happened. I dowloaded the latest driver for what I
> believe the device is(ac97 Realtek). All of a sudden the device is
> there with no problems found. I ran DXDIAG as you suggested and came
> up with the following message under sound: DirectSound test results
> hresult=0x Failure step 3. I hope I downloaded the right
> driver. But now after a boot of the computer it shows "no sound
> device&quot; again. I think there is a serious problem here.
&gt;

^v^ ^v^ ^v^ ^v^ ^v^~~~~ Paris's Reply ~~~~^v^ ^v^ ^v^ ^v^ ^v^


Mark

Did you uninstall the old drivers first? That is normally the answer
and then to download the new drivers and install these in safe mode.
Why will people not tell us their operating system, this would make
things a lot easier, is yours windows XP?

If it is here is what I would do:

Go under Control Panel/System/Device Manager and delete all Sound
controllers and then reboot and let WinXP search for them both via the
internet and on the computer. There is a better than a 95% success
rate at correcting this issue using this method.

Just a thought you don't happen to have two sound cards?

HTH

Paris

http://tech.groups.yahoo.com/group/a_ztechnicalcomputersupportforall/

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