Re: Re: Heres a good one!

Thats what I call ,the internal website.

ya its straneg how some of us know more than the so-called techs at these
places.

And weirder yet that someone frome another opmany knows more than your own
tech does.

I was all set to buy a new modem till I called AT&NOTFREE back.
----- Original Message -----
From: "basilb4me" < basilb4me%40yahoo.com.au">basilb4meyahoo.com.au>
To: < Computer_Help_and_Discussion%40yahoogroups.com">Computer_Help_and_Discussionyahoogroups.com>;
Sent: Wednesday, September 26, 2007 8:12 PM
Subject: [CHAD] Re: Heres a good one!

> Howard, that website isn't really a website at all. The settings on
> your modem are accessed by your browser - I find it weird, too.
>; I don't understand how companies can have help staff who don't know
>; what's going on. I've made calls where I'VE been telling THEM that
>; what they're saying isn't right - and knowing how little I know that's
&gt; really scary.
&gt; Stacey
&gt;
> --- In Computer_Help_and_Discussion%40yahoogroups.com">Computer_Help_and_Discussionyahoogroups.com, "Howard"
> <esrman...> wrote:
&gt; >
>; > Ok, I had no internet connection.
> >
>; > I called AT&NotFree.
>; >
>; > The guy took mr through resetting THEIR modem.
&gt; >
>; > No internet connection.
> >
>; > The guy tells me he can ping the connection,but cannot tell me if
> the modem is actually working.
> >
>; > So I calls linksysy to reset the router.
> >
>; > The guy takes me through the setup.
&gt; >
>; > He has me go top a website ,which my kid says is actually on the router.
> >
>; > We do the setup there.
&gt; >
>; > He says since there was a catagory on that site that had all zero`s
&gt; in it that it wasn`t coming out of ther modem,that the modem`s junk.
&gt; >
>; > No internet connection.
> >
>; > REM:I have so far,talked to 2 GUYS.
&gt; >
>; > So I calls back AT&NotFree to see if they`ll send me a new router.
> >
>; > A very nice LADY answers.
> >
>; > She pings the connection and says there`s nothing wrong with your modem.
&gt; >
>; > She has me go to that inner website and change a few
> settings.Notice:AT&amp;T has me on a linksysy inner website changing settings.
> >
>; > She does NOT work for linksys!
> >
>; > The connection is now WORKING!
> >
>; > I told her she knows more than the people that work for linksys and
> I`m in love and will she marry me?LOL!
> >
>; >
>; >
>; > [Non-text portions of this message have been removed]
> >
>;
>
>
>
> > Remove the anti-virus footer, ads, Yahoo footers, and this line and
everything below when replying; see our other list
>; http://www.freelists.org/cgi-bin/list?list_id=chadfree
>
> For a "How to Trim" see:
>; http://www.marthas-web.com/trimming-posts.htm
>; Yahoo! Groups Links
&gt;
>
>

Messages in this topic (0) Reply (via web post) | Start a new topic

.

She could have been giving you the actual numbers for the internet
provider rather than leaving it to the modem to find them itself.
That happened to me - my modem lost its settings and the IP gave me a
static connection. I had to enter their website numbers (?) into my
settings. When I ring support, if I get someone who doesn't seem to
know anything, I ring back to try for someone better LOL.

--- In Computer_Help_and_Discussion%40yahoogroups.com">Computer_Help_and_Discussionyahoogroups.com, "Howard"
<esrman...> wrote:

> And weirder yet that someone frome another opmany knows more than
your own tech does.

Messages in this topic (0) Reply (via web post) | Start a new topic

.