My HP Media Center Computer Operating System Will Not Load!

This is my second HP Media Center Computer to quit in Month 13. No
warranty. I couldn't uninstall Freespire, so I deleted the partition
it was on. This left Grub and nothing would load. I rescued with my
Acronis backup. Then I decided to do a complete format and reinstall
of Win XP. I used the builtin recovery (not system restore). It
appeared to be working until this message appeared. "Your system has
detected a configuration error."
I then tried to restore with my disks for that Computer, but then I
got the message that my disk was not for that machine. They were, but
they would not work. I emailed HP Customer Care. My reply from the
first man was that the disks must be corrupt. I couldn't understand
how that could be and emailed back to tell them so. The second man
told me that the tattoo on the motherboard need to be retattooed.
Since my computer is out of warranty, I would have to take it to an HP
approved site to have it retattooed. Apparently this is part of their
system to keep people from using rescue disks on machines other than
the ones they own. Any ideas on how I might get this computer up and
running? Any help will be greatly appreciated.

Glen

Messages in this topic (1) Reply (via web post) | Start a new topic

.

Contact HP customer care and order the restore CD's. They are generally
available for about $20 if the system is out of warranty, free if still
under warranty.

See if they will restore the system oor if you get the same error as before.

Tom

GlenB62 wrote:
> This is my second HP Media Center Computer to quit in Month 13. No
> warranty. I couldn't uninstall Freespire, so I deleted the partition
> it was on. This left Grub and nothing would load. I rescued with my
> Acronis backup. Then I decided to do a complete format and reinstall
> of Win XP. I used the builtin recovery (not system restore). It
> appeared to be working until this message appeared. "Your system has
> detected a configuration error."
> I then tried to restore with my disks for that Computer, but then I
> got the message that my disk was not for that machine. They were, but
> they would not work. I emailed HP Customer Care. My reply from the
> first man was that the disks must be corrupt. I couldn't understand
> how that could be and emailed back to tell them so. The second man
> told me that the tattoo on the motherboard need to be retattooed.
> Since my computer is out of warranty, I would have to take it to an HP
> approved site to have it retattooed. Apparently this is part of their
> system to keep people from using rescue disks on machines other than
> the ones they own. Any ideas on how I might get this computer up and
> running? Any help will be greatly appreciated.
>
> Glen

Messages in this topic (0) Reply (via web post) | Start a new topic

.

May have a corrupt bios.
See if HP has a bios flash available.

-----Original Message-----
From: Computer_Help_and_Discussion%40yahoogroups.com">Computer_Help_and_Discussionyahoogroups.com
[mailto: Computer_Help_and_Discussion%40yahoogroups.com">Computer_Help_and_Discussionyahoogroups.com]On Behalf Of GlenB62
Sent: Sunday, October 21, 2007 1:38 PM
To: Computer_Help_and_Discussion%40yahoogroups.com">Computer_Help_and_Discussionyahoogroups.com
Subject: [CHAD] My HP Media Center Computer Operating System Will Not Load!

This is my second HP Media Center Computer to quit in Month 13. No
warranty. I couldn't uninstall Freespire, so I deleted the partition
it was on. This left Grub and nothing would load. I rescued with my
Acronis backup. Then I decided to do a complete format and reinstall
of Win XP. I used the builtin recovery (not system restore). It
appeared to be working until this message appeared. "Your system has
detected a configuration error."
I then tried to restore with my disks for that Computer, but then I
got the message that my disk was not for that machine. They were, but
they would not work. I emailed HP Customer Care. My reply from the
first man was that the disks must be corrupt. I couldn't understand
how that could be and emailed back to tell them so. The second man
told me that the tattoo on the motherboard need to be retattooed.
Since my computer is out of warranty, I would have to take it to an HP
approved site to have it retattooed. Apparently this is part of their
system to keep people from using rescue disks on machines other than
the ones they own. Any ideas on how I might get this computer up and
running? Any help will be greatly appreciated.

Glen

Messages in this topic (0) Reply (via web post) | Start a new topic

.