Re: Re: I'm a complete idiot!!!

I don't think Kristine has a cookie problem (sounds like we're at
weight-watchers ). She needs to configure Norton personal firewall
to allow juno.exe access to the internet. I don't know which version of
the program she has, so the following is just rough guidance:

1. Double click on the Norton personal firewall icon in the system tray
(bottom left of screen).

2. Look for a setting to Configure the firewall and click on it

3. Look for a Program Control tab and click on it.

4. Scroll down the list of programs until you reach juno.exe. In the
Internet Access column for this program it will say something like Block
All. Click on this setting and change it to Permit All. Then click OK.

You should now have access to the internet (hopefully!).

Best wishes, John.

> Hi Kristine,
>
> I don't use Norton, but I did find this information. Hopefully it
> will help.
>
> To change the Cookie Blocking settings
> Open Norton Internet Security or Norton Personal Firewall.
> In the left column, click Status & Settings.
> Check the "Settings for" option and select the appropriate user.
> Click Privacy Control, and then click Configure.
> Click Custom Level.
> Change the Cookie Blocking options to the desired setting.
> Click OK.
>
> Here's the page where I found the info:
> http://service1.symantec.com/SUPPORT/nip.nsf/0/9a4cef2d52211e7288256d4
> a005f282a?OpenDocument&seg=hm
>
> Terry
>
> --- In
> Computer_Help_and_Discussion%40yahoogroups.com">Computer_Help_and_Discussionyahoogroups.com, "kristine.kadlec"
> <kristine.kadlec...> wrote:
&gt;
>>; I have Norton Personal Firewall on my computer. Sometimes I get a
>>; pop-up message showing me that a certain program is trying to
>>; connect with the internet like june.exe (my ISP), internet
>>;
> explorer,
>
>>; etc. and it allows me to either block, permit or manually configure.
>>
>> Well recently it showed that juno.exe was trying to connect to the
>>; internet and I was frustrated by their pop-up advertisements so I
>>; choose "block" and then like a dummy I clicked "always use this
>>; action&quot;. (I told you I was an idiot.) So that made it impossible
>>; to connect to the internet.
>>
>> A neighbor in my building tried to help. So we set up another
>>;
> phone
>
>>; number location and but when I access the internet, it says "wait
>>; while we update your version&quot; and then it puts 4-5 Juno icons on my
>>; desktop.
>>
>> There must be some way to unclick the "always use this action&quot; in
>>; Norton Personal Firewall for juno.exe. Can someone please help me?
>>
>> Kristine
>>
>>
>
>
>
>

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