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Thread: Re: HP rebates and warrentys are headaches
Re: HP rebates and warrentys are headaches
country flaguser name
United States		 2007-02-26 09:12:14 

  


  

    

It says Reciept (which I have) and invoice. I 
bought it from hpshopping.com. Someone at HP said to say it was not attached to 
the printer box. Not like my info was not in their system and the build and ship 
date. I kinda went in circles, but gotta call back today to make sure the HP 
Total Care warrenty goes into place.


 




  
----- Original Message ----- 

  
  
  
Sent: Monday, February 26, 2007 8:58 
  AM

  
Subject: [CTS] Re: HP rebates and 
  warrentys are headaches

  


  
They've been having server problems on and off even for the ASPs. If 
  you need a receipt it's becuase they need to determine date of purchase, y ou 
  should be able to get a copy from the retailer you bought 
  from.

  
 


  
 

  

    
-----Original Message-----
From: freelists.org">computertalkshop-bouncefreelists.org 
    [mailto:computertalkshop-bouncefreelists.org]On Behalf Of Eric 
    Vogel
Sent: Sunday, February 25, 2007 6:34 PM
To: 
    computertalkshopfreelists.org
Subject: [CTS] HP rebates and 
    warrentys are headaches


    

    
I cannot do the online thing to speed up the process 
    because it does not work.

    
 


    
I go online to extend my warrenty by 2 years I paid for 
    when I got the laptop id does not work. I am given the choice it says to 
    call fax mail or web. Web does not work. No phone number and of course there 
    is fine print must do within 10 days! WTF! There are so many slips I did not 
    even see it. 2 just for florida, another 2 I guess for me and the post card 
    thingy with the info 

    
 


    
Worst yet I must have threw the packing slip away for the 
    printer. I guess I gotta demand that return it. Who asks for a receipt and a 
    packing slip? Is it attached to the printer box? No must have been in the 
    warrenty envelope.

    
 


    
I bet HP is closed now this fine Sunday 
    night.


    
 


    
Thank 
    you,
Eric Vogel ;  ~Windows Live! ;MVP~

    
www.msmvps.com/shelluser

  

  
  
   
     
    

  

     Re: HP rebates and warrentys are
headaches
  


  

     country flaguser name
United States		
     2007-02-26 10:00:34
  


  

    

  


  

    

Don;t 
feel bad, I go thru the same olf stuff as you even though I'm an ASP for HP. 
Aint it fun learning Indian when you get on the phone 
anymore?


 



  
-----Original Message-----
From: 
  computertalkshop-bouncefreelists.org 
  [mailto:computertalkshop-bouncefreelists.org]On Behalf Of Eric C. 
  Vogel
Sent: Monday, February 26, 2007 9:12 AM
To: 
  computertalkshopfreelists.org
Subject: [CTS] Re: HP rebates and 
  warrentys are headaches


  
It says Reciept (which I have) and invoice. I 
  bought it from hpshopping.com. Someone at HP said to say it was not attached 
  to the printer box. Not like my info was not in their system and the build and 
  ship date. I kinda went in circles, but gotta call back today to make sure the 
  HP Total Care warrenty goes into place.

  
 

  
  

    
----- Original Message ----- 

    
    
    
Sent: Monday, February 26, 2007 8:58 
    AM

    
Subject: [CTS] Re: HP rebates and 
    warrentys are headaches

    


    
They've been having server problems on and off even for the ASPs. If 
    you need a receipt it's becuase they need to determine date of purchase, y 
    ou should be able to get a copy from the retailer you bought 
    from.

    
 


    
 

    

      
-----Original Message-----
From: freelists.org">computertalkshop-bouncefreelists.org 
      [mailto:computertalkshop-bouncefreelists.org]On Behalf Of Eric 
      Vogel
Sent: Sunday, February 25, 2007 6:34 PM
To: 
      computertalkshopfreelists.org
Subject: [CTS] HP rebates and 
      warrentys are headaches


      

      
I cannot do the online thing to speed up the process 
      because it does not work.

      
 


      
I go online to extend my warrenty by 2 years I paid for 
      when I got the laptop id does not work. I am given the choice it says to 
      call fax mail or web. Web does not work. No phone number and of course 
      there is fine print must do within 10 days! WTF! There are so many slips I 
      did not even see it. 2 just for florida, another 2 I guess for me and the 
      post card thingy with the info 

      
 


      
Worst yet I must have threw the packing slip away for 
      the printer. I guess I gotta demand that return it. Who asks for a receipt 
      and a packing slip? Is it attached to the printer box? No must have been 
      in the warrenty envelope.

      
 


      
I bet HP is closed now this fine Sunday 
      night.


      
 


      
Thank 
      you,
Eric Vogel ;  ~Windows Live! ;MVP~

      
www.msmvps.com/shelluser

  

  
  
   
     
    

  

     Re: HP rebates and warrentys are
headaches
  


  

     country flaguser name
United States		
     2007-02-26 10:42:54
  


  

    

  


  

    



I will phone my HP rep (Reg. Mgr) and get the way to get it done. I'll 
email later as I won't be home until late.


Chuck


 



  
----- Original Message ----- 

  
  
  
Sent: Monday, February 26, 2007 9:12 
  AM

  
Subject: [CTS] Re: HP rebates and 
  warrentys are headaches

  


  
It says Reciept (which I have) and invoice. I 
  bought it from hpshopping.com. Someone at HP said to say it was not attached 
  to the printer box. Not like my info was not in their system and the build and 
  ship date. I kinda went in circles, but gotta call back today to make sure the 
  HP Total Care warrenty goes into place.

  
 

  
  

    
----- Original Message ----- 

    
    
    
Sent: Monday, February 26, 2007 8:58 
    AM

    
Subject: [CTS] Re: HP rebates and 
    warrentys are headaches

    


    
They've been having server problems on and off even for the ASPs. If 
    you need a receipt it's becuase they need to determine date of purchase, y 
    ou should be able to get a copy from the retailer you bought 
    from.

    
 


    
 

    

      
-----Original Message-----
From: freelists.org 
      href="mailto:computertalkshop-bouncefreelists.org">computertalkshop-bouncefreelists.org 
      [mailto:computertalkshop-bouncefreelists.org]On Behalf Of Eric 
      Vogel
Sent: Sunday, February 25, 2007 6:34 PM
To: 
      computertalkshopfreelists.org
Subject: [CTS] HP rebates and 
      warrentys are headaches


      

      
I cannot do the online thing to speed up the process 
      because it does not work.

      
 


      
I go online to extend my warrenty by 2 years I paid for 
      when I got the laptop id does not work. I am given the choice it says to 
      call fax mail or web. Web does not work. No phone number and of course 
      there is fine print must do within 10 days! WTF! There are so many slips I 
      did not even see it. 2 just for florida, another 2 I guess for me and the 
      post card thingy with the info 

      
 


      
Worst yet I must have threw the packing slip away for 
      the printer. I guess I gotta demand that return it. Who asks for a receipt 
      and a packing slip? Is it attached to the printer box? No must have been 
      in the warrenty envelope.

      
 


      
I bet HP is closed now this fine Sunday 
      night.


      
 


      
Thank 
      you,
Eric Vogel ;  ~Windows Live! ;MVP~

      
www.msmvps.com/shelluser

  

  
  
   
     
    

  

     Re: HP rebates and warrentys are
headaches
  


  

     country flaguser name
United States		
     2007-02-26 23:31:32
  


  

    

  


  

    



Eric


My rep said that she will get the info Tues. she is out of town until then. 
Will email tomarrow nite


Chuck



  
----- Original Message ----- 

  
  
  
Sent: Monday, February 26, 2007 9:12 
  AM

  
Subject: [CTS] Re: HP rebates and 
  warrentys are headaches

  


  
It says Reciept (which I have) and invoice. I 
  bought it from hpshopping.com. Someone at HP said to say it was not attached 
  to the printer box. Not like my info was not in their system and the build and 
  ship date. I kinda went in circles, but gotta call back today to make sure the 
  HP Total Care warrenty goes into place.

  
 

  
  

    
----- Original Message ----- 

    
    
    
Sent: Monday, February 26, 2007 8:58 
    AM

    
Subject: [CTS] Re: HP rebates and 
    warrentys are headaches

    


    
They've been having server problems on and off even for the ASPs. If 
    you need a receipt it's becuase they need to determine date of purchase, y 
    ou should be able to get a copy from the retailer you bought 
    from.

    
 


    
 

    

      
-----Original Message-----
From: freelists.org 
      href="mailto:computertalkshop-bouncefreelists.org">computertalkshop-bouncefreelists.org 
      [mailto:computertalkshop-bouncefreelists.org]On Behalf Of Eric 
      Vogel
Sent: Sunday, February 25, 2007 6:34 PM
To: 
      computertalkshopfreelists.org
Subject: [CTS] HP rebates and 
      warrentys are headaches


      

      
I cannot do the online thing to speed up the process 
      because it does not work.

      
 


      
I go online to extend my warrenty by 2 years I paid for 
      when I got the laptop id does not work. I am given the choice it says to 
      call fax mail or web. Web does not work. No phone number and of course 
      there is fine print must do within 10 days! WTF! There are so many slips I 
      did not even see it. 2 just for florida, another 2 I guess for me and the 
      post card thingy with the info 

      
 


      
Worst yet I must have threw the packing slip away for 
      the printer. I guess I gotta demand that return it. Who asks for a receipt 
      and a packing slip? Is it attached to the printer box? No must have been 
      in the warrenty envelope.

      
 


      
I bet HP is closed now this fine Sunday 
      night.


      
 


      
Thank 
      you,
Eric Vogel ;  ~Windows Live! ;MVP~

      
www.msmvps.com/shelluser

  

  
  
   
     
    






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