List Info

Thread: user barrier - ambiguity about "content" vs "upload content from file"




user barrier - ambiguity about "content" vs "upload content from file"
user name
2007-02-02 17:41:57
yep, me again.


Something i had trouble with the very first times i tried
samizdat,
and someone new trying it out on the http://samizdat.axxs.org
demo 
site 
also had problems is the following.

When the user would like to publish a non-text media item,
s/he
clicks on publish and then looks for the place where a
non-text item
should go.

S/he sees:

"Content:"  - a box for text

Below this, "Upload content from file:"


His/her natural interpretation, based on the idealised
logical axiom
that A==A, or "content" == "content", is
that the box for uploading a 
file is intending for uploading *text* from a file.

Since s/he wishes to upload an image and not text, s/he
thinks that this
is clearly not the right place and that uploading images,
audio, video
probably doesn't work/hasn't been installed, whatever.


Of course, the two usages of the word "content"
have different contexts,
the first is something like   content.is_text? and the
second something
liek   content AND !content.is_text?  (probably wrong ruby
syntax, sorry).

To the programmer, this is OK.  To the user, this is
discouraging.

IMHO we must change this to something where the risk of the
user
misinterpreting the text string is minimised.


The source of the question is here:

/lib/samizdat/engine/message.rb
538:        [:label, 'file', _('Upload content from
file')],


SUGGESTIONS:

(1) "Upload multimedia from file:"

(2) "Upload multimedia content from file:"

(3) "Upload image (or other non-text medium) from
file:"

(4) "Upload image (audio, video, ...):"

(5) "Upload image/audio/video:"



ARGUMENTS FOR/AGAINST:

(1) "Upload multimedia from file:"
FOR:  fashionable
AGAINST:  fashionable; literally wrong (image or audio is a
monomedium)

(2) "Upload multimedia content from file:"
FOR:  fashionable, shorter than (1)
AGAINST: fashionable; literally wrong (image or audio is a
monomedium)

(3) "Upload image (or other non-text medium) from
file:"
FOR:
AGAINST: long; many people don't know that (en) "1
medium + 1 medium = 2 media"

(4) "Upload image (audio, video, ...):"
FOR:  probably my favourite
AGAINST:

(5) "Upload image/audio/video:"
FOR:
AGAINST: hardwired (might be other types of media in
future?)


i don't have strong opinions between these 5 or similar
options,
but i think the present text string is a problem.


ALTERNATIVE SOLUTION:


"Content:"  becomes  "Text content:"

"Upload content from file:"
becomes
"Upload other content from file:" or
"Upload non-text content from file:"


Literally speaking, this would be correct.

Argument against: "Text content" is a more complex
expression than
"Content".


cheers
boud



_______________________________________________
samizdat-devel mailing list
samizdat-develnongnu.org
http://lists.nongnu.org/mailman/listinfo/samizdat-devel

Re: user barrier - ambiguity about "content" vs "upload content from file"
user name
2007-02-03 07:34:45
On 2/2/07, boud <boudriseup.net> wrote:
> the http://samizdat.axxs.org
demo site 

Nice one 

(...)
> His/her natural interpretation, based on the idealised
logical axiom
> that A==A, or "content" ==
"content", is that the box for uploading a
> file is intending for uploading *text* from a file.

And they might be right: it used to be possible to upload
texts, too.
I just tried that and found that it no longer works due to a
bug that
I'll try to fix.

One other thing that used to confuse people here was that
they assumed
that upload was in addition to the text, not in place of it.
Whatever
text we choose, we need to make sure we don't reintroduce
this
confusion.

How about something like this:

"Alternatively, upload a file (formats supported:
%s)", where %s is
formed from config['format'].

-- 
Dmitry Borodaenko


_______________________________________________
samizdat-devel mailing list
samizdat-develnongnu.org
http://lists.nongnu.org/mailman/listinfo/samizdat-devel

Re: user barrier - ambiguity about "content" vs "upload content from file"
user name
2007-02-03 15:30:32
hi again,

On Sat, 3 Feb 2007, Dmitry Borodaenko wrote:

> On 2/2/07, boud <boudriseup.net> wrote:
>> the http://samizdat.axxs.org
demo site 
>
> Nice one 
>
> (...)
>> His/her natural interpretation, based on the
idealised logical axiom
>> that A==A, or "content" ==
"content", is that the box for uploading a
>> file is intending for uploading *text* from a
file.
>
> And they might be right: it used to be possible to
upload texts, too.
> I just tried that and found that it no longer works due
to a bug that
> I'll try to fix.
>
> One other thing that used to confuse people here was
that they assumed
> that upload was in addition to the text, not in place
of it. Whatever
> text we choose, we need to make sure we don't
reintroduce this
> confusion.
>
> How about something like this:
>
> "Alternatively, upload a file (formats supported:
%s)", where %s is
> formed from config['format'].

Well, i guess so.

BTW, i don't know much about all the various video formats
but i think
that quite a few people upload .mov movies, so we should
probably add
whatever its mimetype is.

cheers
boud



> -- 
> Dmitry Borodaenko
>
>
> _______________________________________________
> samizdat-devel mailing list
> samizdat-develnongnu.org
> http://lists.nongnu.org/mailman/listinfo/samizdat-devel
>


_______________________________________________
samizdat-devel mailing list
samizdat-develnongnu.org
http://lists.nongnu.org/mailman/listinfo/samizdat-devel

[1-3]

about | contact  Other archives ( Real Estate discussion Medical topics )