I have a user running Outlook 2003. From time to time Spambayes craps out and has to be reinstalled, but this time it won't load no matter what I do. I've uninstalled Spambayes, removed the data files etc, then reinstalled to no good effect. When I check the COM add-ins, Spambayes shows up but the box is unchecked. I check the box, shut down Outlook and restart, but nothing changes.
I thought it might be a corrupt Outlook profile, so I tested with a new profile, but no luck. Also ran a Detect and Repair without any changes. Now I'm uninstalling and reinstalling Outlook to see if that does anything.
I read the troubleshooting document and looked at the SpamBayes log. It indicates that the add-in has registered successfully and I don't see any errors. It seems kind of short for a log file, only two lines, but maybe SpamBayes just doesn't have a lot to say.
I would appreciate any assistance y'all can provide.
Thanks,
Zac
-- Zac Mutrux Consulting Technology guidance, support and management services.
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