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Thread: Using Dokuwiki for Knowledge Management




Using Dokuwiki for Knowledge Management
user name
2006-12-27 06:10:21
Hi
I am using Dokuwiki for technical documentation. I am now
planning to use it for KM as well.
One requirement is to have a "known error lookup"
from the ticketing tool. How i can integrate this search
with a web based ticketing tool? A simple way i could think
of was a form in the ticketing tool  which passes the search
arguments to Dokuwiki, opens a popup window with the
matches.
Also, it would be great if the search sorted the results by
relevance; pages that have the search pattern in the page
name should come up first, rather than those pages that have
the search term in the body of the page. I assume that
dokuwiki does this by default.
Any pointers appreciated.
Thanks
Shiva
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Using Dokuwiki for Knowledge Management
user name
2006-12-27 07:20:35
On Wednesday 27 December 2006 01:10, Shiva Shankar wrote:
> A simple way i could think of was a form in the
ticketing
> tool  which passes the search arguments to Dokuwiki,
opens a popup window
> with the matches.

seems pretty straight forward to me

> pages that have the search pattern in the page name
should
> come up first, rather than those pages that have the
search term in the
> body of the page. I assume that dokuwiki does this by
default.

this is the default behavior

i dont really see any real questions here ...
-mike
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