Bryan,
Ah, thank you for finding that. Evidently that mail server
is intermittent, but the only one that we can connect to
from within this very secure (barf) network. Would it be
possible to trap the error and log it instead of it erroring
out and leaving the mail process lock file in place?
Jim
-----Original Message-----
From: Bryan Alsdorf [mailto:bryan mysql.com]
Sent: Thursday, September 14, 2006 11:00 AM
To: Baker, James [CIB-IT]
Cc: eventum-userslists.mysql.com
Subject: Re: PEAR error in class.mail_queue.php
Hi James,
From the main error message 'Failed to connect to
mailhub-nj02.nj.ssmb.com:25 [SMTP: Failed to connect socket:
A
connection attempt failed because the connected party did
not properly
respond after a period of time, or established connection
failed because
connected host has failed to respond.
(code: -1, response: )]' this looks like a network or
mail server issue.
This is generally easy to determine, from the machine you
run Eventum
on, open a telnet client and try to telnet to your mail
machine.
Best Regards,
/bryan
Baker, James [CIB-IT] wrote:
> Following instructions that Bryan gave a prior poster
of this error, here is the information returned by inserting
his debug code into class.mail_queue.php:
>
> <pre>array(6) {
> ["MIME-Version"]=>
> string(3) "1.0"
> ["From"]=>
> string(13) "Issue Tracker"
> ["To"]=>
> string(25) "james.bakercitigroup.com"
> ["Subject"]=>
> string(44) "Eventum - Error found! - 09/14/2006
10:20:03"
> ["Content-Type"]=>
> string(32) "text/plain;
charset="ISO-8859-1""
> ["Content-Transfer-Encoding"]=>
> string(4) "7bit"
> }
> array(6) {
> [0]=>
> array(6) {
> ["file"]=>
> string(37)
"E:\www\tracker\include\class.mail.php"
> ["line"]=>
> int(573)
> ["function"]=>
> string(3) "add"
> ["class"]=>
> string(10) "Mail_Queue"
> ["type"]=>
> string(2) "->"
> ["args"]=>
> array(8) {
> [0]=>
> &string(25) "james.bakercitigroup.com"
> [1]=>
> &array(6) {
> ["MIME-Version"]=>
> string(3) "1.0"
> ["From"]=>
> string(13) "Issue Tracker"
> ["To"]=>
> string(25) "james.bakercitigroup.com"
> ["Subject"]=>
> string(44) "Eventum - Error found! -
09/14/2006 10:20:03"
> ["Content-Type"]=>
> string(32) "text/plain;
charset="ISO-8859-1""
> ["Content-Transfer-Encoding"]=>
> string(4) "7bit"
> }
> [2]=>
> &string(2904) "Hello,
>
> An error was found at 09/14/2006 10:20:03 (1158247203)
on line '248' of script
'E:\www\tracker\include\class.mail_queue.php'.
>
> The error message passed to us was:
>
> 'Failed to connect to mailhub-nj02.nj.ssmb.com:25
[SMTP: Failed to connect socket: A connection attempt failed
because the connected party did not properly respond after a
period of time, or established connection failed because
connected host has failed to respond.
> (code: -1, response: )]'
>
> A more detailed error message follows:
>
> ''
>
> That happened on page 'process_mail_queue.php' from
IP Address '' coming from the page (referrer) ''.
>
> The user agent given was ''.
>
> Sincerely yours,
> Automated Error_Handler Class
>
> A backtrace is available:
>
> Array
> (
> [0] => Array
> (
> [file] =>
E:\www\tracker\include\class.mail_queue.php
> [line] => 191
> [function] => _sendEmail
> [class] => Mail_Queue
> [type] => ::
> [args] => Array
> (
> [0] => "Al Duane
Liong" <al.duane.liongcitigroup.com>
> [1] => MIME-Version: 1.0
> Message-ID: <eventum.1h7fasp3.ojn2f9fiopldv1:7001>
> In-Reply-To: <eventum.1h79bynr.1mc5dhfiopldv1:7001>
> References: <eventum.1h79bynr.1mc5dhfiopldv1:7001>
> From: "[ITS] OpenLink Prod Support "
<edward.harpercitigroup.com>
> To: "Al Duane Liong" <al.duane.liongcitigroup.com>
> Subject: [#176] Updated: MVA Market data feed - all
vols ar 0
> Content-Type: text/plain;
charset="ISO-8859-1"
> Content-Transfer-Encoding: 7bit
> X-Eventum-Category: Feeds
> X-Eventum-Project: OpenLink Production Support
> X-Eventum-Type: updated
> Date: Wed, 13 Sep 2006 17:50:50 -0400
>
> [2] => As Of : Wed, 13 Sep 2006
17:50:50 -0400
>
> This is an automated message sent at your request from
Issue Tracker.
>
> To view more details of this issue, or to update it,
please visit the
> following URL:
> http://f
iopldv1:7001/tracker/view.php?id=176
>
>
------------------------------------------------------------
----------
> Issue #: 176
> Summary: MVA Market data feed - all vols ar
0
> Changed Fields:
>
------------------------------------------------------------
----------
> -Status: In Progress
> +Status: QA
>
------------------------------------------------------------
----------
>
> Please Note: If you do not wish to receive any future
email
> notifications from Issue Tracker, please change your
account preferences by
> visiting the URL below:
> http://f
iopldv1:7001/tracker/preferences.php
>
>
> )
>
> )
>
> [1] => Array
> (
> [file] =>
E:\www\tracker\misc\process_mail_queue.php
> [line] => 68
> [function] => send
> [class] => Mail_Queue
> [type] => ::
> [args] => Array
> (
> [0] => pending
> [1] => 50
> )
>
> )
>
> )
>
> "
> [3]=>
> &int(0)
> [4]=>
> &bool(false)
> [5]=>
> &string(0) ""
> [6]=>
> &bool(false)
> [7]=>
> &bool(false)
> }
> }
> [1]=>
> array(6) {
> ["file"]=>
> string(46)
"E:\www\tracker\include\class.error_handler.php&q
uot;
> ["line"]=>
> int(128)
> ["function"]=>
> string(4) "send"
> ["class"]=>
> string(8) "Mail_API"
> ["type"]=>
> string(2) "->"
> ["args"]=>
> array(3) {
> [0]=>
> &string(13) "Issue Tracker"
> [1]=>
> &string(25) "james.bakercitigroup.com"
> [2]=>
> &string(44) "Eventum - Error found! -
09/14/2006 10:20:03"
> }
> }
> [2]=>
> array(6) {
> ["file"]=>
> string(46)
"E:\www\tracker\include\class.error_handler.php&q
uot;
> ["line"]=>
> int(65)
> ["function"]=>
> string(7) "_notify"
> ["class"]=>
> string(13) "Error_Handler"
> ["type"]=>
> string(2) "::"
> ["args"]=>
> array(3) {
> [0]=>
> &array(2) {
> [0]=>
> string(291) "Failed to connect to
mailhub-nj02.nj.ssmb.com:25 [SMTP: Failed to connect socket:
A connection attempt failed because the connected party did
not properly respond after a period of time, or established
connection failed because connected host has failed to
respond.
> (code: -1, response: )]"
> [1]=>
> NULL
> }
> [1]=>
> &string(43)
"E:\www\tracker\include\class.mail_queue.php"
;
> [2]=>
> &int(248)
> }
> }
> [3]=>
> array(6) {
> ["file"]=>
> string(43)
"E:\www\tracker\include\class.mail_queue.php"
;
> ["line"]=>
> int(248)
> ["function"]=>
> string(8) "logError"
> ["class"]=>
> string(13) "Error_Handler"
> ["type"]=>
> string(2) "::"
> ["args"]=>
> array(3) {
> [0]=>
> &array(2) {
> [0]=>
> string(291) "Failed to connect to
mailhub-nj02.nj.ssmb.com:25 [SMTP: Failed to connect socket:
A connection attempt failed because the connected party did
not properly respond after a period of time, or established
connection failed because connected host has failed to
respond.
> (code: -1, response: )]"
> [1]=>
> NULL
> }
> [1]=>
> &string(43)
"E:\www\tracker\include\class.mail_queue.php"
;
> [2]=>
> &int(248)
> }
> }
> [4]=>
> array(6) {
> ["file"]=>
> string(43)
"E:\www\tracker\include\class.mail_queue.php"
;
> ["line"]=>
> int(191)
> ["function"]=>
> string(10) "_sendEmail"
> ["class"]=>
> string(10) "Mail_Queue"
> ["type"]=>
> string(2) "::"
> ["args"]=>
> array(3) {
> [0]=>
> &string(47) ""Al Duane
Liong" <al.duane.liongcitigroup.com>"
> [1]=>
> &string(584) "MIME-Version: 1.0
> Message-ID: <eventum.1h7fasp3.ojn2f9fiopldv1:7001>
> In-Reply-To: <eventum.1h79bynr.1mc5dhfiopldv1:7001>
> References: <eventum.1h79bynr.1mc5dhfiopldv1:7001>
> From: "[ITS] OpenLink Prod Support "
<edward.harpercitigroup.com>
> To: "Al Duane Liong" <al.duane.liongcitigroup.com>
> Subject: [#176] Updated: MVA Market data feed - all
vols ar 0
> Content-Type: text/plain;
charset="ISO-8859-1"
> Content-Transfer-Encoding: 7bit
> X-Eventum-Category: Feeds
> X-Eventum-Project: OpenLink Production Support
> X-Eventum-Type: updated
> Date: Wed, 13 Sep 2006 17:50:50 -0400
> "
> [2]=>
> &string(819) "As Of : Wed, 13 Sep 2006
17:50:50 -0400
>
> This is an automated message sent at your request from
Issue Tracker.
>
> To view more details of this issue, or to update it,
please visit the
> following URL:
> http://f
iopldv1:7001/tracker/view.php?id=176
>
>
------------------------------------------------------------
----------
> Issue #: 176
> Summary: MVA Market data feed - all vols ar
0
> Changed Fields:
>
------------------------------------------------------------
----------
> -Status: In Progress
> +Status: QA
>
------------------------------------------------------------
----------
>
> Please Note: If you do not wish to receive any future
email
> notifications from Issue Tracker, please change your
account preferences by
> visiting the URL below:
> http://f
iopldv1:7001/tracker/preferences.php
>
> "
> }
> }
> [5]=>
> array(6) {
> ["file"]=>
> string(42)
"E:\www\tracker\misc\process_mail_queue.php"
> ["line"]=>
> int(68)
> ["function"]=>
> string(4) "send"
> ["class"]=>
> string(10) "Mail_Queue"
> ["type"]=>
> string(2) "::"
> ["args"]=>
> array(2) {
> [0]=>
> &string(7) "pending"
> [1]=>
> &int(50)
> }
> }
> }
> </pre>
> Fatal error: Cannot use object of type PEAR_Error as
array in E:\www\tracker\include\class.mail_queue.php on
line 129
>
> Hope this helps.. We get it pretty constantly.
>
> Jim
>
--
Bryan Alsdorf, Manager of Support Systems
MySQL AB, www.mysql.com
Are you MySQL certified? www.mysql.com/certification
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