Email Integration.

Yes, I have just now gotten it to autoassign.

I had to keep trying different combination of things until
something
worked. Perhaps an entry in the wiki is in order about this
issue.


On 2/23/06, Ryan Lovelett <RLovelettsimplifiedsoftware.org> wrote:
> Tim you cannot have the subject based routing turned on
to get it to
> make a ticket.  Then you have to click on the list of
Auto-Creation of
> issues and get it to be associated with an issue.  That
is how I got
> mine to auto create the tickets.
>
> My problem is that I cannot have both at the same time.
 That is what
> I'm still trying to figure out.
>
> -----Original Message-----
> From: Tim Uckun [mailto:timuckungmail.com]
> Sent: Wednesday, February 22, 2006 5:35 PM
> To: eventum-userslists.mysql.com
> Subject: Email Integration.
>
> So far I have been able to get eventum to pick up the
emails using
> subject based routing. I would however prefer to have
these emails
> turned into tickets. If I click on "use this
email for routing" It
> does nothing. It checks the email box, marks the
message as read does
> not delete it from the inbox, does not create a new
ticket.
>
> Does this mean I can't use subject based routing and
auto creation of
> tickets?
>