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Thread: Any easy ideas how to mass close issues?




Any easy ideas how to mass close issues?
user name
2007-05-06 17:00:17
I have a issue with EVentum where I have hundreds of issues
that remain
open, and need to be closed in one mass swoop.  I don't want
to delete
them because the information containted in them is slightly
important.

Anyway, does anyone have a script handy that can do this? 
I'm not an
expert in SQL to say the least, and looking at it all, I get
a bit
lost..


Thanks in advance..


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RE: Any easy ideas how to mass close issues?
user name
2007-05-07 07:24:13
Hi Robert,

If you permissions are high enough, you should have access
to the bulk
update screen. I am not sure if close is an option, though.


Barry


-----Original Message-----
From: Minick, Robert [mailto:Robert.Minick53.com] 
Sent: Sunday, May 06, 2007 6:00 PM
To: eventum-userslists.mysql.com
Subject: Any easy ideas how to mass close issues?

I have a issue with EVentum where I have hundreds of issues
that remain
open, and need to be closed in one mass swoop.  I don't want
to delete
them because the information containted in them is slightly
important.

Anyway, does anyone have a script handy that can do this? 
I'm not an
expert in SQL to say the least, and looking at it all, I get
a bit
lost..


Thanks in advance..


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confidential and
may be privileged.   It is intended only for the
addressee(s) named
above. If you receive this e-mail in error, please do not
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disseminate it in any manner. If you are not the intended
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this
information is prohibited. Please reply to the message
immediately by
informing the sender that the message was misdirected. After
replying,
please erase it from your computer system. Your assistance
in correcting
this error is appreciated.

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Re: Any easy ideas how to mass close issues?
user name
2007-05-07 10:25:50
* Minick, Robert <Robert.Minick53.com> [2007-05-06
18:00:17 -0400]:

> I have a issue with EVentum where I have hundreds of
issues that remain
> open, and need to be closed in one mass swoop.  I don't
want to delete
> them because the information containted in them is
slightly important.

Change the status you want to set them to to not repersent a
closed
issue (in the admin interface).  Use the bulk update tool,
change the
status back to representing a closed issue.

Hope that helps.
-- 
Anthony Chivetta

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