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Thread: Mass Close in Eventum?




Mass Close in Eventum?
user name
2007-12-30 09:30:27
Is there a way to do a mass close of all issues?

With the new year, we need to start fresh, and I'm not
really sure if
this is something I'll have to do by hand or what...


Thanks!
Robert Minick
Fifth Third Bank


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RE: Mass Close in Eventum?
user name
2007-12-30 10:27:56
Here is what I have figured out in SQL --


UPDATE `eventum_issue` SET `iss_sta_id` = '9', `iss_res_id`
= '2',
`iss_last_public_action_date` = NOW(),
`iss_last_public_action_type` =
'closed', `iss_last_internal_action_date` = NOW(),
`iss_last_internal_action_type` = 'note' WHERE
`eventum_issue`.`iss_id`
= 201 LIMIT 1;



I want to close a bunch of them all at once.  I know that
the WHERE
clause is where I'm getting hung up, but unfortunately I
don't know SQL
all that well.  I want to close tickets 201 - 561 in one
run.  Any ideas
how that can be done?

Thanks for any help!

Robert Minick

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