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Thread: Newsletter issues




Newsletter issues
user name
2006-09-20 15:25:32
I have newsletters set up to send out emails and until my
company's
recent move, it was working fine but not any more.
I have no problem sending emails through the mail server
from the wiki
machine and the newsletter log reports smtp delivery
successful.
I tried sending an email as the very user set up as the
sender through a
telnet session and I received it fine.
What other steps can I take to troubleshoot?
Thanks

Jiho Han
Senior Software Engineer
Infinity Info Systems
The Sales Technology Experts
Tel: 212.563.4400 x6375
Fax: 212.760.0540
jhaninfinityinfo.com
www.infinityinfo.com <http://www.infinityi
nfo.com/> 



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Newsletter issues
user name
2006-09-20 15:35:27
> I have newsletters set up to send out emails and until
my 
> company's recent move, it was working fine but not any
more.
> I have no problem sending emails through the mail
server from 
> the wiki machine and the newsletter log reports smtp
delivery 
> successful.
> I tried sending an email as the very user set up as the

> sender through a telnet session and I received it fine.
> What other steps can I take to troubleshoot?

Hmm. A few thoughts: 

1) Is there any chance spam filtering software is involved? 
2) Can you set up a proxy or packet sniffer (something like
tcptrace or
Ethereal) between the wiki and the SMTP server to see if
SMTP traffic is
actually occurring? 

If you can do #2 easily, that will at least tell us whether
it's a problem
with FlexWiki or not. 



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Take Surveys. Earn Cash. Influence the Future of IT
Join SourceForge.net's Techsay panel and you'll get the
chance to share your
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