hplip setup problems

On Wed, Mar 26, 2008 at 3:49 PM, Predrag Punosevac <
punosevacmath.arizona.edu> wrote:

> Isaac Mushinsky wrote:
> Obviously the device can not communicate with the
kernel. My first hunch
> would be to blame on ugen driver
> of BSD but look at this lines from hp-check that I
copied from you
> message.
> You are missing slue of REQUIRED libraries.

Well, hp-check seems broken, so I wouldn't take it all that
seriously. It
probably only works on linux. How can it complain of missing
libusb and then
proceed to use it?

hplip finds the device correctly, and gets the
vendor/product id. The
immediate show stopper is failure to get serial number of
the device. Or is
it? it seems to be the only place where a libusb call fails.
I am not sure
if it is HP's fault or an hplip/io/hpmud problem, though.

> Are you running CUPS development version.
>
I am running on a standard cups from ports. It was installed
as requirement
by KDE or something. Besides, there seems to be no problem
with cups itself.

> You are not supposed to do that. You can try to
install
> each of the missing libraries by hand and then try
hp-setup. Something
> is very WRONG with your installation.
> Even better. If you have a spare machine to for
testing. Try one more
> time to install things. Install firstly CUPS and
SANE-backends and then
> install HPLIP (nothing else). If you see the same
output from hp-check
> try installing
> missing libraries by hand. If after all everything
works I would reports
> HPLIP port as broken as the required libraries
> should be installed as dependencies.  On the positive
side SANE seems
> see the scanner. Can you scan?
>

Didn't even try to scan yet. It doesn't matter at this
point. I have another
(film) scanner that works, though.
hplip printer driver seems to see the printer too, seeing is
clearly not the
problem.

>
> Checking output of 'scanimage -L'...
> device `hpaio:/usb/Photosmart_C4200_series?serial=0' is
a Hewlett-Packard
> Photosmart_C4200_series all-in-one
>
> found USB scanner (vendor=0x03f0 [HP], product=0x5c11
[Photosmart C4200
> series]) at libusb:/dev/usb3:/dev/ugen0
>
>
>
> Checking for dependency: cups-devel- Common Unix
Printing System
> development
> files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY
dependency. Please
> make
> sure that this dependency is installed before
installing or running HPLIP.
>
>
> Checking for dependency: libcrypto - OpenSSL
cryptographic library...
> error: NOT FOUND! This is a REQUIRED dependency. Please
make sure that
> this
> dependency is installed before installing or running
HPLIP.
>
>
> Checking for dependency: libjpeg - JPEG library...
> error: NOT FOUND! This is a REQUIRED dependency. Please
make sure that
> this
> dependency is installed before installing or running
HPLIP.
>
> Checking for dependency: libnetsnmp-devel - SNMP
networking library
> development files...
> error: NOT FOUND! This is a REQUIRED dependency. Please
make sure that
> this
> dependency is installed before installing or running
HPLIP.
>
> Checking for dependency: libpthread - POSIX threads
library...
> error: NOT FOUND! This is a REQUIRED dependency. Please
make sure that
> this
>
> Checking for dependency: libusb - USB library...
> error: NOT FOUND! This is a REQUIRED dependency. Please
make sure that
> this
> dependency is installed before installing or running
HPLIP.
>
> Checking for dependency: make - GNU make utility to
maintain groups of
> programs...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY
dependency. Please
> make
> sure that this dependency is installed before
installing or running HPLIP.
> dependency is installed before installing or running
HPLIP.
>
>  Checking for dependency: python-devel - Python
development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY
dependency. Please
> make
> sure that this dependency is installed before
installing or running HPLIP.
>
>
>
>
>
>
> > On Wednesday 26 March 2008 04:29:45 you wrote:
> >
> >> Isaac Mushinsky wrote:
> >>
> >>> On Wednesday 26 March 2008 02:49:52 you
wrote:
> >>>
> >>>> fOn Wed, 26 Mar 2008, Isaac Mushinsky
wrote:
> >>>>
> >>>>> I am close to assasinating my HP
Photosmart C4280 in frustration.
> >>>>>
> >>>>> 1. This is an all-in-one device.
(I did not try the scanner setup
> yet)
> >>>>> 2. ulpt, umass, uscanner modules
are not in kernel and not
> kld-loaded.
> >>>>>
> >>>> So far as I can determine, there is no
reason to avoid uscanner in
> >>>> the kernel --- uscanner does
not/should not grab the scanner function
> >>>> of your all-in-one.  It should then be
possible to attach your single
> >>>> function scanner with sane ---
although it is sensible to get hplip
> up
> >>>> without that complication first.
> >>>>
> >>>>
> >>>>> 3. Machine is FreeBSD
7-stable/amd64.
> >>>>> 4. hplip is 2.8.2
> >>>>>
> >>>>> $ usbdevs
> >>>>> addr 1: UHCI root hub, Intel
> >>>>> addr 1: UHCI root hub, Intel
> >>>>> addr 1: UHCI root hub, Intel
> >>>>> addr 1: EHCI root hub, Intel
> >>>>> addr 2: Photosmart C4200 series,
HP
> >>>>> addr 1: UHCI root hub, Intel
> >>>>> addr 1: UHCI root hub, Intel
> >>>>> addr 1: UHCI root hub, Intel
> >>>>> addr 1: EHCI root hub, Intel
> >>>>>
> >>>>> There is a ppd file for these
series with the hplip distribution.
> >>>>>
> >>>>> hpssd, cups started in the order
needed. hp-setup detects the
> printer,
> >>>>> and then says 'Unable to create
queue'. CUPS web interface actually
> >>>>> adds the printer, but then cannot
print test page to it. cups user
> runs
> >>>>> hpssd (I tried root too).
> >>>>>
> >>>>> /var/log/messages has:
> >>>>> Mar 25 23:57:56 omsk python:
io/hpmud/musb.c 135: unable
> >>>>> get_string_descriptor -5:
Input/output error Mar 25 23:57:56 omsk
> >>>>> python: io/hpmud/musb.c 1951:
invalid serial id string ret=-5
> >>>>>
> >>>>> Here is all relevant output:
> >>>>> http://omsk.m
ushinsky.net/hplip-trouble
> >>>>>
> >>>> A lot of stuff advertised here doesn't
seem to be visible/existent to
> >>>> lynx.
> >>>>
> >>>> devfd.rules looks right
> >>>> check group --- have you added whoever
is using the printer to group
> >>>> cups (at least root and/or toor to
print the test page)?
> >>>>
> >>> yes
> >>>
> >>>
> >>>> since you say you cannot print the
test page, I assume you ran
> hp-setup
> >>>> from a gui and can get into cups admin
afterwards --- have you set
> the
> >>>> printer you defined in hp-setup as the
default printer in cups admin?
> >>>>
> >>>> Is the printer ready (accepting jobs)
according to cups admin?
> >>>>
> >>> yes, cups thinks the printer is up and 
'ready', and accepts jobs for
> it.
> >>>
> >>>
> >>>> if your failed test pages are showing
up in the job queue, it may be
> >>>> desirable to kill some of them in case
you do something that does
> make
> >>>> it work.
> >>>>
> >>>>
> >>>>> Any help is appreciated. Thanks.
> >>>>>
> >>>> That's all I can think of off the top
of my head.
> >>>>
> >>> I think the trouble is somewhere in usb or
libusb:
> >>> hp:/usb/Photosmart_C4200_series?serial=0
does not look right. The
> libusb
> >>> exception seems to occur while trying to
obtain the 'serial number'.
> >>> Whatever that means -- is the device
expected to provide it?
> >>>
> >> My understanding is that you didn't succeed to
print from that printer.
> >> You have to get printing function first
> >> before you can get scanning.
> >> It is easily to use your device as only
printer if you live ulpt driver
> >> inside the kernel but ugen driver is used to
communicate and give you
> >> information as the ink level for instance. If
you live ulpt driver you
> >> will not be able to scan
> >> libusb is used to communicate with the
scanner. That is one of two ways
> >> that scanners talk to kernel.
> >>
> >>
> >> Could you give me the output of
> >>
> >>
> > All of these things I posted on http://omsk.m
ushinsky.net/hplip-trouble
> >
> >> # /usr/local/libexec/cups/backend/hp  (make
sure you have the right
> path
> >> this is mine on OpenBSD 4.3 current)
> >>
> > You already saw that: doesn't hp-setup call it?
Added it to exhibit page
> too:
> >
> > $  /usr/local/libexec/cups/backend/hp
> > usb_set_debug: Setting debugging level to 4 (on)
> > usb_os_find_busses: Found /dev/usb0
> > usb_os_find_busses: Found /dev/usb1
> > usb_os_find_busses: Found /dev/usb2
> > usb_os_find_busses: Found /dev/usb3
> > usb_os_find_busses: Found /dev/usb4
> > usb_os_find_busses: Found /dev/usb5
> > usb_os_find_busses: Found /dev/usb6
> > usb_os_find_busses: Found /dev/usb7
> > usb_os_find_devices: Found /dev/ugen0 on
/dev/usb3
> > usb_control_msg: 128 6 512 0 0x7fffffff8600 8
1000
> > usb_control_msg: 128 6 512 0 0x802213080 124 1000
> > usb_control_msg: 128 6 770 1033 0x7fffffff8570 255
5000
> > usb_control_msg: 128 6 771 1033 0x7fffffff8570 255
5000
> > USB error: error sending control message:
Input/output error
> > direct hp:/usb/Photosmart_C4200_series?serial=0
"HP Photosmart C4200
> > series" "HP Photosmart C4200 series USB
0 HPLIP" "MFG:HP;MDL:Photosmart
> C4200
> > series;CLS:PRINTER;DES:Photosmart C4200
series;SN:;"
> > You have new mail in /var/mail/root
> >
> >
> >> If you get something like
> >> direct hp "Unknown" HP printer
(*HPLIP*)"
> >>
> >> means that ugen driver cannot get VedorName
and Product ID
> >>
> >>  Give me also outputs of
> >>
> >> #hp-info
> >>
> >>
> > ~> hp-info
> >
> > HP Linux Imaging and Printing System (ver. 2.8.2)
> > Device Information Utility ver. 3.4
> >
> > Copyright (c) 2001-7 Hewlett-Packard Development
Company, LP
> > This software comes with ABSOLUTELY NO WARRANTY.
> > This is free software, and you are welcome to
distribute it
> > under certain conditions. See COPYING file for
more details.
> >
> > Using device:
hp:/usb/Photosmart_C4200_series?serial=0
> >
> > hp:/usb/Photosmart_C4200_series?serial=0
> >
> > error: Unable to communicate with device
(code=12):
> > hp:/usb/Photosmart_C4200_series?serial=0
> > error: Error opening device (Device not found).
Exiting.
> >
> >
> >> and
> >>
> >> #hp-check -t
> >>
> >
> > HP Linux Imaging and Printing System (ver. 2.8.2)
> > Dependency/Version Check Utility ver. 13.0
> >
> > Copyright (c) 2001-7 Hewlett-Packard Development
Company, LP
> > This software comes with ABSOLUTELY NO WARRANTY.
> > This is free software, and you are welcome to
distribute it
> > under certain conditions. See COPYING file for
more details.
> >
> > Note: hp-check can be run in three modes:
> > 1. Compile-time check mode (-c or --compile): Use
this mode before
> compiling
> > the HPLIP supplied tarball (.tar.gz or .run) to
determine if the proper
> > dependencies are
> > installed to successfully compile HPLIP.
> > 2. Run-time check mode (-r or --run): Use this
mode to determine if a
> distro
> > supplied package (.deb, .rpm, etc) or an already
built HPLIP supplied
> tarball
> > has the proper
> > dependencies installed to successfully run.
> > 3. Both compile- and run-time check mode (-b or
--both) (Default): This
> mode
> > will check both of the above cases (both compile-
and run-time
> dependencies).
> >
> > Saving output in log file: hp-check.log
> >
> > Initializing. Please wait...
> > warning: Invalid ppd_dir value: None
> >
> > ---------------
> > | SYSTEM INFO |
> > ---------------
> >
> > Basic system information:
> > FreeBSD omsk.mushinsky.net 7.0-STABLE FreeBSD
7.0-STABLE #5: Mon Mar 17
> > 22:20:23 EDT 2008     roottomsk.mushinsky.net
> :/usr/obj/usr/src/sys/K20080316
> > amd64
> >
> > Distribution:
> > unknown 0.0
> >
> > HPOJ running?
> > No, HPOJ is not running (OK).
> >
> > Checking Python version...
> > OK, version 2.5.2 installed
> >
> > Checking PyQt version...
> > OK, version 3.17 installed.
> >
> > Checking SIP version...
> > OK, Version 4.7.4 installed
> >
> > Checking for CUPS...
> > Status: scheduler is running
> > Version: 1.3.6
> >
> >
> > ------------------------------------
> > | COMPILE AND RUNTIME DEPENDENCIES |
> > ------------------------------------
> >
> > note: To check for compile-time only dependencies,
re-run hp-check with
> the -c
> > parameter (ie, hp-check -c).
> > note: To check for run-time only dependencies,
re-run hp-check with the
> -r
> > parameter (ie, hp-check -r).
> >
> > Checking for dependency: cups - Common Unix
Printing System...
> > OK, found.
> >
> > Checking for dependency: cups-ddk - CUPS driver
development kit...
> > warning: NOT FOUND! This is an OPTIONAL/RUNTIME
ONLY dependency. Some
> HPLIP
> > functionality may not function properly.
> >
> > Checking for dependency: cups-devel- Common Unix
Printing System
> development
> > files...
> > error: NOT FOUND! This is a REQUIRED/COMPILE TIME
ONLY dependency.
> Please make
> > sure that this dependency is installed before
installing or running
> HPLIP.
> >
> > Checking for dependency: gcc - GNU Project C and
C++ Compiler...
> > OK, found.
> >
> > Checking for dependency: GhostScript - PostScript
and PDF language
> interpreter
> > and previewer...
> > OK, found.
> >
> > Checking for dependency: libcrypto - OpenSSL
cryptographic library...
> > error: NOT FOUND! This is a REQUIRED dependency.
Please make sure that
> this
> > dependency is installed before installing or
running HPLIP.
> >
> > Checking for dependency: libjpeg - JPEG
library...
> > error: NOT FOUND! This is a REQUIRED dependency.
Please make sure that
> this
> > dependency is installed before installing or
running HPLIP.
> >
> > Checking for dependency: libnetsnmp-devel - SNMP
networking library
> > development files...
> > error: NOT FOUND! This is a REQUIRED dependency.
Please make sure that
> this
> > dependency is installed before installing or
running HPLIP.
> >
> > Checking for dependency: libpthread - POSIX
threads library...
> > error: NOT FOUND! This is a REQUIRED dependency.
Please make sure that
> this
> > dependency is installed before installing or
running HPLIP.
> >
> > Checking for dependency: libtool - Library
building support services...
> > OK, found.
> >
> > Checking for dependency: libusb - USB library...
> > error: NOT FOUND! This is a REQUIRED dependency.
Please make sure that
> this
> > dependency is installed before installing or
running HPLIP.
> >
> > Checking for dependency: make - GNU make utility
to maintain groups of
> > programs...
> > error: NOT FOUND! This is a REQUIRED/COMPILE TIME
ONLY dependency.
> Please make
> > sure that this dependency is installed before
installing or running
> HPLIP.
> >
> > Checking for dependency: PIL - Python Imaging
Library (required for
> > commandline scanning with hp-scan)...
> > warning: NOT FOUND! This is an OPTIONAL/RUNTIME
ONLY dependency. Some
> HPLIP
> > functionality may not function properly.
> >
> > Checking for dependency: ppdev - Parallel port
support kernel module....
> > error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY
dependency. Please
> make sure
> > that this dependency is installed before
installing or running HPLIP.
> >
> > Checking for dependency: PyQt - Qt interface for
Python...
> > OK, found.
> >
> > Checking for dependency: python-devel - Python
development files...
> > error: NOT FOUND! This is a REQUIRED/COMPILE TIME
ONLY dependency.
> Please make
> > sure that this dependency is installed before
installing or running
> HPLIP.
> >
> > Checking for dependency: Python 2.3 or greater -
Required for fax
> > functionality...
> > OK, found.
> >
> > Checking for dependency: Python 2.2 or greater -
Python programming
> > language...
> > OK, found.
> >
> > Checking for dependency: Reportlab - PDF library
for Python...
> > OK, found.
> >
> > Checking for dependency: SANE - Scanning
library...
> > error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY
dependency. Please
> make sure
> > that this dependency is installed before
installing or running HPLIP.
> >
> > Checking for dependency: SANE - Scanning library
development files...
> > error: NOT FOUND! This is a REQUIRED/COMPILE TIME
ONLY dependency.
> Please make
> > sure that this dependency is installed before
installing or running
> HPLIP.
> >
> > Checking for dependency: scanimage - Shell
scanning program...
> > OK, found.
> >
> > Checking for dependency: xsane - Graphical scanner
frontend for SANE...
> > OK, found.
> >
> >
> > ----------------------
> > | HPLIP INSTALLATION |
> > ----------------------
> >
> >
> > Currently installed HPLIP version...
> > HPLIP 2.8.2 currently installed in
'/usr/local/share/hplip'.
> >
> > Current contents of '/usr/local/etc/hp/hplip.conf'
file:
> > # hplip.conf.  Generated from hplip.conf.in by
configure.
> >
> > [hpssd]
> > # Note: hpssd does not support dynamic ports
> > # Port 2207 is the IANA assigned port for hpssd
> > port=2207
> >
> > [hplip]
> > version=2.8.2
> >
> > [dirs]
> > home=/usr/local/share/hplip
> > run=/var/run
> > ppd=/usr/local/share/ppd/HP
> > ppdbase=/usr/local/share/ppd
> > doc=/usr/local/share/doc/hplip-2.8.2
> > icon=/usr/local/share/applications
> > cupsbackend=/usr/local/libexec/cups/backend
> > cupsfilter=/usr/local/libexec/cups/filter
> > drv=/usr/local/libexec/cups/driver
> >
> > # Following values are determined at configure
time and cannot be
> changed.
> > [configure]
> > network-build=yes
> > pp-build=no
> > gui-build=yes
> > scanner-build=yes
> > fax-build=yes
> > cups11-build=no
> > doc-build=yes
> > shadow-build=no
> > foomatic-drv-install=yes
> > foomatic-ppd-install=yes
> > foomatic-rip-hplip-install=yes
> > internal-tag=2.8.2.10
> >
> >
> > --------------------------
> > | DISCOVERED USB DEVICES |
> > --------------------------
> >
> >   Device URI                                Model
> >   ----------------------------------------
>  ----------------------------------
> >   hp:/usb/Photosmart_C4200_series?serial=0  HP
Photosmart C4200 series
> >
> > ---------------------------------
> > | INSTALLED CUPS PRINTER QUEUES |
> > ---------------------------------
> >
> >
> > Photosmart_C4200
> > ----------------
> > Type: Printer
> > Installed in HPLIP?: Yes, using the hp: CUPS
backend.
> > Device URI:
hp:/usb/Photosmart_C4200_series?serial=0
> > error: Unable to communicate with device
(code=12):
> > hp:/usb/Photosmart_C4200_series?serial=0
> > error: Device not found
> >
> >
> > ----------------------
> > | SANE CONFIGURATION |
> > ----------------------
> >
> > 'hpaio' in '/usr/local/etc/sane.d/dll.conf'...
> > OK, found. SANE backend 'hpaio' is properly set
up.
> >
> > Checking output of 'scanimage -L'...
> > device
`hpaio:/usb/Photosmart_C4200_series?serial=0' is a
> Hewlett-Packard
> > Photosmart_C4200_series all-in-one
> >
> >
> > ---------------------
> > | PYTHON EXTENSIONS |
> > ---------------------
> >
> > Checking 'cupsext' CUPS extension...
> > OK, found.
> >
> > Checking 'pcardext' Photocard extension...
> > OK, found.
> >
> > Checking 'hpmudext' I/O extension...
> > OK, found.
> >
> > Checking 'scanext' SANE scanning extension...
> > OK, found.
> >
> >
> > -----------------
> > | USB I/O SETUP |
> > -----------------
> >
> >
> > -----------
> > | SUMMARY |
> > -----------
> >
> > error: 14 errors and/or warnings.
> >
> > Please refer to the installation instructions at:
> > http:
//hplip.sourceforge.net/install/index.html
> >
> >
> >> Out of curiosity what is the output of
> >>
> >> #sane-find-scanner
> >>
> > I did not setup anything yet. But it can see the
scanner:
> > ~> sane-find-scanner
> >
> >   # sane-find-scanner will now attempt to detect
your scanner. If the
> >   # result is different from what you expected,
first make sure your
> >   # scanner is powered up and properly connected
to your computer.
> >
> >   # No SCSI scanners found. If you expected
something different, make
> sure
> > that
> >   # you have loaded a kernel SCSI driver for your
SCSI adapter.
> >
> > found USB scanner (vendor=0x03f0 [HP],
product=0x5c11 [Photosmart C4200
> > series]) at libusb:/dev/usb3:/dev/ugen0
> >   # Your USB scanner was (probably) detected. It
may or may not be
> supported
> > by
> >   # SANE. Try scanimage -L and read the backend's
manpage.
> >
> >   # Not checking for parallel port scanners.
> >
> >   # Most Scanners connected to the parallel port
or other proprietary
> ports
> >   # can't be detected by this program.
> > ~
> >
>

Could it be that the missing serial number is just HP's
fault, and I should
patch libusb to return a random fake one?
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hplip setup problems

Thread: hplip setup problems