List Info

Thread: None Order Status "Reviewing..."




None Order Status "Reviewing..."
user name
2006-07-13 17:16:50
After I finally finished my development in sandbox, I
decided to give a
try on production server. Do you think its reasonable thing
to do? I
placed an order using another google account, order went
through, but I
didn't get confirmation email. On a merchant side the order
sits in
Inbox for already 20 hours with status
"Reviewing..."
jwolthuis already mentioned in another thread that it could
happen if
they flagged your transaction as a test.
I wonder if anyone had same experience and what approach you
took to
test API on production server before going live.


--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the
Google Groups "API Integration Basics" group.
To post to this group, send email to
google-checkout-api-integrationgooglegroups.com
To unsubscribe from this group, send email to
google-checkout-api-integration-unsubscribegooglegroups.com
For more options, visit this group at http://groups.google.com/group/google-checkout-api
-integration
-~----------~----~----~----~------~----~------~--~---

None Re: Order Status "Reviewing..."
user name
2006-07-13 18:05:01
This explains why the actual customer transaction that was
posted to my
'live' site this morning.. (not by me, I opened it up to
customers) has
had a 'reviewing' status for hours.  It's a legit
transaction.. I am
wondering if they are going to smack me for a test now.


--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the
Google Groups "API Integration Basics" group.
To post to this group, send email to
google-checkout-api-integrationgooglegroups.com
To unsubscribe from this group, send email to
google-checkout-api-integration-unsubscribegooglegroups.com
For more options, visit this group at http://groups.google.com/group/google-checkout-api
-integration
-~----------~----~----~----~------~----~------~--~---

None Re: Order Status "Reviewing..."
user name
2006-07-13 18:46:06
Just an update:
I sent a question about the issue to Google Checkout team
yesterday
night.
Here is the answer I just got:

"Hello,

For your protection, Google may review certain orders before
passing
them
to you for processing. Some reviews may take slightly longer
as Google
performs more comprehensive analysis of the order to
minimize your
exposure to fraud risk.

Our specialists are working hard to address all orders in a
'Reviewing'
state as quickly as possible.

We appreciate your patience during this time. If you have
additional
questions, please feel free to respond to this message.

Sincerely,
The Google Checkout Team"

I guess it had nothing to do with test vs. real order, it's
just a way
Google works.
Here is the question for someone , who already use live
Checkout:
How long it takes Google to review the order?


--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the
Google Groups "API Integration Basics" group.
To post to this group, send email to
google-checkout-api-integrationgooglegroups.com
To unsubscribe from this group, send email to
google-checkout-api-integration-unsubscribegooglegroups.com
For more options, visit this group at http://groups.google.com/group/google-checkout-api
-integration
-~----------~----~----~----~------~----~------~--~---

None Re: Order Status "Reviewing..."
user name
2006-07-14 17:34:15
Two days after GC went live, I ran "Sale" to my
customers - really so I
could test GC. I received 5 $20 orders.  To the best my
knowledge, they
never entered a "reviewing" state - if they did,
it was for minutes (I
don't have a notification set up).

My guess is that a lot of people are coming up on GC pretty
quick, and
the system is new and somewhat raw: we're seeing capacity
problems
durring this spike (human and machine)

Nick


--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the
Google Groups "API Integration Basics" group.
To post to this group, send email to
google-checkout-api-integrationgooglegroups.com
To unsubscribe from this group, send email to
google-checkout-api-integration-unsubscribegooglegroups.com
For more options, visit this group at http://groups.google.com/group/google-checkout-api
-integration
-~----------~----~----~----~------~----~------~--~---

[1-4]

about | contact  Other archives ( Real Estate discussion Medical topics )