Shipping Not Required

My site (www.gympost.com) doesn't sell a physical product,
but rather
a service provided over the web.  Therefore, all references
to
shipping throughout the checkout/payment process are neither
required
nor desired.

For example, the "ship to" address that appears on
Google Checkout
just before an order is placed really shouldn't be there
since nothing
will be shipped.  Furthermore, the "Ship" button
is the Merchant
Center is an unnecessary step and I would like the button to
go
straight from "Ship" to "Archive"
without any intervention.

How do I tell Google to not mention shipping at all during
my user
experience or the user experiences of my clients?  I would
like to
turn off shipping altogether.

Ryan


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Hi Ryan,

Disabling shipping options is not available at this time.

Please note that Google Checkout is primarily designed for
physical
goods, so it's not optimized for digital delivery though it
can be
used for selling digital goods.


Thanks,
Jacob

On Feb 28, 10:10 am, "remacg" <rem...gmail.com> wrote:
> My site (www.gympost.com) doesn't sell a physical
product, but rather
> a service provided over the web.  Therefore, all
references to
> shipping throughout the checkout/payment process are
neither required
> nor desired.
>
> For example, the "ship to" address that
appears on Google Checkout
> just before an order is placed really shouldn't be
there since nothing
> will be shipped.  Furthermore, the "Ship"
button is the Merchant
> Center is an unnecessary step and I would like the
button to go
> straight from "Ship" to "Archive"
without any intervention.
>
> How do I tell Google to not mention shipping at all
during my user
> experience or the user experiences of my clients?  I
would like to
> turn off shipping altogether.
>
> Ryan


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Thanks, Jacob.  Please consider this a feature request then.
 It would
be nice to have a radio button/checkbox toggle switch under
Settings
that allows you to turn on/off shipping.  There are quite a
few
merchants offering intangible services rather than tangible
goods that
would benefit from this feature (i.e. software/document
download
merchants, internet services merchants, etc.) because they
simply have
no physical product to ship.

Thanks,
Ryan

On Feb 28, 11:52 pm, "GoogleCheckoutDevPro"
<checkout-
dev-...google.com> wrote:
> Hi Ryan,
>
> Disabling shipping options is not available at this
time.
>
> Please note that Google Checkout is primarily designed
for physical
> goods, so it's not optimized for digital delivery
though it can be
> used for selling digital goods.
>
> Thanks,
> Jacob
>
> On Feb 28, 10:10 am, "remacg" <rem...gmail.com> wrote:
>
> > My site (www.gympost.com) doesn't sell a physical
product, but rather
> > a service provided over the web.  Therefore, all
references to
> > shipping throughout the checkout/payment process
are neither required
> > nor desired.
>
> > For example, the "ship to" address that
appears on Google Checkout
> > just before an order is placed really shouldn't be
there since nothing
> > will be shipped.  Furthermore, the
"Ship" button is the Merchant
> > Center is an unnecessary step and I would like the
button to go
> > straight from "Ship" to
"Archive" without any intervention.
>
> > How do I tell Google to not mention shipping at
all during my user
> > experience or the user experiences of my clients? 
I would like to
> > turn off shipping altogether.
>
> > Ryan


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Hi Ryan,

Thank you for your feedback, we'll take it into
consideration as we
make improvements to the product.

Please feel free to log any other suggestions you may have
at
http://www.google.com/checkout/new-feature-suggestions



Thanks,
Jacob

On Mar 1, 8:36 am, "remacg" <rem...gmail.com> wrote:
> Thanks, Jacob.  Please consider this a feature request
then.  It would
> be nice to have a radio button/checkbox toggle switch
under Settings
> that allows you to turn on/off shipping.  There are
quite a few
> merchants offering intangible services rather than
tangible goods that
> would benefit from this feature (i.e. software/document
download
> merchants, internet services merchants, etc.) because
they simply have
> no physical product to ship.
>
> Thanks,
> Ryan
>
> On Feb 28, 11:52 pm, "GoogleCheckoutDevPro"
<checkout-
>
> dev-...google.com> wrote:
> > Hi Ryan,
>
> > Disabling shipping options is not available at
this time.
>
> > Please note that Google Checkout is primarily
designed for physical
> > goods, so it's not optimized for digital delivery
though it can be
> > used for selling digital goods.
>
> > Thanks,
> > Jacob
>
> > On Feb 28, 10:10 am, "remacg"
<rem...gmail.com> wrote:
>
> > > My site (www.gympost.com) doesn't sell a
physical product, but rather
> > > a service provided over the web.  Therefore,
all references to
> > > shipping throughout the checkout/payment
process are neither required
> > > nor desired.
>
> > > For example, the "ship to" address
that appears on Google Checkout
> > > just before an order is placed really
shouldn't be there since nothing
> > > will be shipped.  Furthermore, the
"Ship" button is the Merchant
> > > Center is an unnecessary step and I would
like the button to go
> > > straight from "Ship" to
"Archive" without any intervention.
>
> > > How do I tell Google to not mention shipping
at all during my user
> > > experience or the user experiences of my
clients?  I would like to
> > > turn off shipping altogether.
>
> > > Ryan


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Jacob,

I am already collecting shipping data and therefore -- this
is only
confusing the customer and adding to CS.

Is there any word on if this feature having an on/off switch
yet?

Matt

On Mar 1, 12:52 am, "GoogleCheckoutDevPro"
<checkout-
dev-...google.com> wrote:
> Hi Ryan,
>
> Disabling shipping options is not available at this
time.
>
> Please note that Google Checkout is primarily designed
for physical
> goods, so it's not optimizedfor digitaldelivery though
it can be
> used for selling digital goods.
>
> Thanks,
> Jacob
>
> On Feb 28, 10:10 am, "remacg" <rem...gmail.com> wrote:
>
> > My site (www.gympost.com) doesn't sell a physical
product, but rather
> > a service provided over the web.  Therefore, all
references to
> > shipping throughout the checkout/payment process
are neither required
> > nor desired.
>
> > For example,the "shipto" address that
appears on Google Checkout
> > just before an order is placed really shouldn't be
there since nothing
> > will be shipped.  Furthermore,the "Ship"
button is the Merchant
> > Center is an unnecessary step and I would like the
button to go
> > straight from "Ship"
to"Archive" without any intervention.
>
> >How doItell Google to not mention shipping at all
during my user
> > experience or the user experiences of my clients? 
I would like to
> > turn off shipping altogether.
>
> > Ryan


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> I am already collecting shipping data and therefore --
this is only
> confusing the customer and adding to CS.

Hi Matt,

Just a word of caution .. if you ask for zip code from your
buyer for 
shipping calculation, that is against google's policy 
(http:
//checkout.google.com/seller/policies.html)

Robin


----- Original Message ----- 
From: "Jangles" <mattpartain.biz>
To: "Google Checkout Developers Forum - API Integration
Basics" 
<google-checkout-api-integrationgooglegroups.com>
Sent: Thursday, March 08, 2007 6:17 AM
Subject: [google-checkout-api-integration] Re: Shipping Not
Required


>
> Jacob,
>
> I am already collecting shipping data and therefore --
this is only
> confusing the customer and adding to CS.
>
> Is there any word on if this feature having an on/off
switch yet?
>
> Matt
>
> On Mar 1, 12:52 am, "GoogleCheckoutDevPro"
<checkout-
> dev-...google.com> wrote:
>> Hi Ryan,
>>
>> Disabling shipping options is not available at this
time.
>>
>> Please note that Google Checkout is primarily
designed for physical
>> goods, so it's not optimizedfor digitaldelivery
though it can be
>> used for selling digital goods.
>>
>> Thanks,
>> Jacob
>>
>> On Feb 28, 10:10 am, "remacg"
<rem...gmail.com> wrote:
>>
>> > My site (www.gympost.com) doesn't sell a
physical product, but rather
>> > a service provided over the web.  Therefore,
all references to
>> > shipping throughout the checkout/payment
process are neither required
>> > nor desired.
>>
>> > For example,the "shipto" address
that appears on Google Checkout
>> > just before an order is placed really
shouldn't be there since nothing
>> > will be shipped.  Furthermore,the
"Ship" button is the Merchant
>> > Center is an unnecessary step and I would like
the button to go
>> > straight from "Ship"
to"Archive" without any intervention.
>>
>> >How doItell Google to not mention shipping at
all during my user
>> > experience or the user experiences of my
clients?  I would like to
>> > turn off shipping altogether.
>>
>> > Ryan
>
>
> > 


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Hi Robin,
I don't think it is necessarily against googles policy to
ask for zip code 
for shipping calculation. According to google you can ask
for it when it is 
absolutely necessary. And I would assume that shipping falls
into this 
category. I think what they give (item availability in
geographic location) 
is just an example to determine the neccesity of collecting
that 
information.
Kobena


----- Original Message ----- 
From: "Robin K" <robine-junkie.com>
To: <google-checkout-api-integrationgooglegroups.com>
Sent: Thursday, March 08, 2007 1:21 PM
Subject: [google-checkout-api-integration] Re: Shipping Not
Required


>
>> I am already collecting shipping data and therefore
-- this is only
>> confusing the customer and adding to CS.
>
> Hi Matt,
>
> Just a word of caution .. if you ask for zip code from
your buyer for
> shipping calculation, that is against google's policy
> (http:
//checkout.google.com/seller/policies.html)
>
> Robin
>
>
> ----- Original Message ----- 
> From: "Jangles" <mattpartain.biz>
> To: "Google Checkout Developers Forum - API
Integration Basics"
> <google-checkout-api-integrationgooglegroups.com>
> Sent: Thursday, March 08, 2007 6:17 AM
> Subject: [google-checkout-api-integration] Re: Shipping
Not Required
>
>
>>
>> Jacob,
>>
>> I am already collecting shipping data and therefore
-- this is only
>> confusing the customer and adding to CS.
>>
>> Is there any word on if this feature having an
on/off switch yet?
>>
>> Matt
>>
>> On Mar 1, 12:52 am,
"GoogleCheckoutDevPro" <checkout-
>> dev-...google.com> wrote:
>>> Hi Ryan,
>>>
>>> Disabling shipping options is not available at
this time.
>>>
>>> Please note that Google Checkout is primarily
designed for physical
>>> goods, so it's not optimizedfor digitaldelivery
though it can be
>>> used for selling digital goods.
>>>
>>> Thanks,
>>> Jacob
>>>
>>> On Feb 28, 10:10 am, "remacg"
<rem...gmail.com> wrote:
>>>
>>> > My site (www.gympost.com) doesn't sell a
physical product, but rather
>>> > a service provided over the web. 
Therefore, all references to
>>> > shipping throughout the checkout/payment
process are neither required
>>> > nor desired.
>>>
>>> > For example,the "shipto" address
that appears on Google Checkout
>>> > just before an order is placed really
shouldn't be there since nothing
>>> > will be shipped.  Furthermore,the
"Ship" button is the Merchant
>>> > Center is an unnecessary step and I would
like the button to go
>>> > straight from "Ship"
to"Archive" without any intervention.
>>>
>>> >How doItell Google to not mention shipping
at all during my user
>>> > experience or the user experiences of my
clients?  I would like to
>>> > turn off shipping altogether.
>>>
>>> > Ryan
>>
>>
>> >
>
>
> >
> 



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Hi Kobena,

You can ask it to check the availability of an item. I just
mentioned it
as we were told so during getting our cart certified (our
certified cart
is not live yet).

Robin


On Thu, March 8, 2007 1:25 pm, Ernest KwegyirAfful wrote:
>
> Hi Robin,
> I don't think it is necessarily against googles policy
to ask for zip code
> for shipping calculation. According to google you can
ask for it when it
> is
> absolutely necessary. And I would assume that shipping
falls into this
> category. I think what they give (item availability in
geographic
> location)
> is just an example to determine the neccesity of
collecting that
> information.
> Kobena
>
>
> ----- Original Message -----
> From: "Robin K" <robine-junkie.com>
> To: <google-checkout-api-integrationgooglegroups.com>
> Sent: Thursday, March 08, 2007 1:21 PM
> Subject: [google-checkout-api-integration] Re: Shipping
Not Required
>
>
>>
>>> I am already collecting shipping data and
therefore -- this is only
>>> confusing the customer and adding to CS.
>>
>> Hi Matt,
>>
>> Just a word of caution .. if you ask for zip code
from your buyer for
>> shipping calculation, that is against google's
policy
>> (http:
//checkout.google.com/seller/policies.html)
>>
>> Robin
>>
>>
>> ----- Original Message -----
>> From: "Jangles" <mattpartain.biz>
>> To: "Google Checkout Developers Forum - API
Integration Basics"
>> <google-checkout-api-integrationgooglegroups.com>
>> Sent: Thursday, March 08, 2007 6:17 AM
>> Subject: [google-checkout-api-integration] Re:
Shipping Not Required
>>
>>
>>>
>>> Jacob,
>>>
>>> I am already collecting shipping data and
therefore -- this is only
>>> confusing the customer and adding to CS.
>>>
>>> Is there any word on if this feature having an
on/off switch yet?
>>>
>>> Matt
>>>
>>> On Mar 1, 12:52 am,
"GoogleCheckoutDevPro" <checkout-
>>> dev-...google.com> wrote:
>>>> Hi Ryan,
>>>>
>>>> Disabling shipping options is not available
at this time.
>>>>
>>>> Please note that Google Checkout is
primarily designed for physical
>>>> goods, so it's not optimizedfor
digitaldelivery though it can be
>>>> used for selling digital goods.
>>>>
>>>> Thanks,
>>>> Jacob
>>>>
>>>> On Feb 28, 10:10 am, "remacg"
<rem...gmail.com> wrote:
>>>>
>>>> > My site (www.gympost.com) doesn't sell
a physical product, but
>>>> rather
>>>> > a service provided over the web. 
Therefore, all references to
>>>> > shipping throughout the
checkout/payment process are neither
>>>> required
>>>> > nor desired.
>>>>
>>>> > For example,the "shipto"
address that appears on Google Checkout
>>>> > just before an order is placed really
shouldn't be there since
>>>> nothing
>>>> > will be shipped.  Furthermore,the
"Ship" button is the Merchant
>>>> > Center is an unnecessary step and I
would like the button to go
>>>> > straight from "Ship"
to"Archive" without any intervention.
>>>>
>>>> >How doItell Google to not mention
shipping at all during my user
>>>> > experience or the user experiences of
my clients?  I would like to
>>>> > turn off shipping altogether.
>>>>
>>>> > Ryan
>>>
>>>
>>> >
>>
>>
>> >
>>
>
>
>
> >
>



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Why would it be in violation of google's policy?

-----Original Message-----
From: google-checkout-api-integrationgooglegroups.com
[mailto:google-checkout-api-integrationgooglegroups.com] On Behalf Of Robin
K
Sent: Thursday, March 08, 2007 1:22 PM
To: google-checkout-api-integrationgooglegroups.com
Subject: [google-checkout-api-integration] Re: Shipping Not
Required


> I am already collecting shipping data and therefore --
this is only
> confusing the customer and adding to CS.

Hi Matt,

Just a word of caution .. if you ask for zip code from your
buyer for 
shipping calculation, that is against google's policy 
(http:
//checkout.google.com/seller/policies.html)

Robin


----- Original Message ----- 
From: "Jangles" <mattpartain.biz>
To: "Google Checkout Developers Forum - API Integration
Basics" 
<google-checkout-api-integrationgooglegroups.com>
Sent: Thursday, March 08, 2007 6:17 AM
Subject: [google-checkout-api-integration] Re: Shipping Not
Required


>
> Jacob,
>
> I am already collecting shipping data and therefore --
this is only
> confusing the customer and adding to CS.
>
> Is there any word on if this feature having an on/off
switch yet?
>
> Matt
>
> On Mar 1, 12:52 am, "GoogleCheckoutDevPro"
<checkout-
> dev-...google.com> wrote:
>> Hi Ryan,
>>
>> Disabling shipping options is not available at this
time.
>>
>> Please note that Google Checkout is primarily
designed for physical
>> goods, so it's not optimizedfor digitaldelivery
though it can be
>> used for selling digital goods.
>>
>> Thanks,
>> Jacob
>>
>> On Feb 28, 10:10 am, "remacg"
<rem...gmail.com> wrote:
>>
>> > My site (www.gympost.com) doesn't sell a
physical product, but rather
>> > a service provided over the web.  Therefore,
all references to
>> > shipping throughout the checkout/payment
process are neither required
>> > nor desired.
>>
>> > For example,the "shipto" address
that appears on Google Checkout
>> > just before an order is placed really
shouldn't be there since nothing
>> > will be shipped.  Furthermore,the
"Ship" button is the Merchant
>> > Center is an unnecessary step and I would like
the button to go
>> > straight from "Ship"
to"Archive" without any intervention.
>>
>> >How doItell Google to not mention shipping at
all during my user
>> > experience or the user experiences of my
clients?  I would like to
>> > turn off shipping altogether.
>>
>> > Ryan
>
>
> > 




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This makes no sense. How the heck could you calculate
postage costs without
the zip code, unless the zip code is contained in google's
database already
for instant checkout customers?

Sean

-----Original Message-----
From: google-checkout-api-integrationgooglegroups.com
[mailto:google-checkout-api-integrationgooglegroups.com] On Behalf Of
Ernest KwegyirAfful
Sent: Thursday, March 08, 2007 3:25 PM
To: google-checkout-api-integrationgooglegroups.com
Subject: [google-checkout-api-integration] Re: Shipping Not
Required


Hi Robin,
I don't think it is necessarily against googles policy to
ask for zip code 
for shipping calculation. According to google you can ask
for it when it is 
absolutely necessary. And I would assume that shipping falls
into this 
category. I think what they give (item availability in
geographic location) 
is just an example to determine the neccesity of collecting
that 
information.
Kobena


----- Original Message ----- 
From: "Robin K" <robine-junkie.com>
To: <google-checkout-api-integrationgooglegroups.com>
Sent: Thursday, March 08, 2007 1:21 PM
Subject: [google-checkout-api-integration] Re: Shipping Not
Required


>
>> I am already collecting shipping data and therefore
-- this is only
>> confusing the customer and adding to CS.
>
> Hi Matt,
>
> Just a word of caution .. if you ask for zip code from
your buyer for
> shipping calculation, that is against google's policy
> (http:
//checkout.google.com/seller/policies.html)
>
> Robin
>
>
> ----- Original Message ----- 
> From: "Jangles" <mattpartain.biz>
> To: "Google Checkout Developers Forum - API
Integration Basics"
> <google-checkout-api-integrationgooglegroups.com>
> Sent: Thursday, March 08, 2007 6:17 AM
> Subject: [google-checkout-api-integration] Re: Shipping
Not Required
>
>
>>
>> Jacob,
>>
>> I am already collecting shipping data and therefore
-- this is only
>> confusing the customer and adding to CS.
>>
>> Is there any word on if this feature having an
on/off switch yet?
>>
>> Matt
>>
>> On Mar 1, 12:52 am,
"GoogleCheckoutDevPro" <checkout-
>> dev-...google.com> wrote:
>>> Hi Ryan,
>>>
>>> Disabling shipping options is not available at
this time.
>>>
>>> Please note that Google Checkout is primarily
designed for physical
>>> goods, so it's not optimizedfor digitaldelivery
though it can be
>>> used for selling digital goods.
>>>
>>> Thanks,
>>> Jacob
>>>
>>> On Feb 28, 10:10 am, "remacg"
<rem...gmail.com> wrote:
>>>
>>> > My site (www.gympost.com) doesn't sell a
physical product, but rather
>>> > a service provided over the web. 
Therefore, all references to
>>> > shipping throughout the checkout/payment
process are neither required
>>> > nor desired.
>>>
>>> > For example,the "shipto" address
that appears on Google Checkout
>>> > just before an order is placed really
shouldn't be there since nothing
>>> > will be shipped.  Furthermore,the
"Ship" button is the Merchant
>>> > Center is an unnecessary step and I would
like the button to go
>>> > straight from "Ship"
to"Archive" without any intervention.
>>>
>>> >How doItell Google to not mention shipping
at all during my user
>>> > experience or the user experiences of my
clients?  I would like to
>>> > turn off shipping altogether.
>>>
>>> > Ryan
>>
>>
>> >
>
>
> >
> 





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