One of our customers is an Internet Retailer Top 100 company
and they
passed this information along to us at our annual User
Conference.
This is because they are a publically traded company and can
get
audited. I don't know that this is necessarily
federal/state law or
whatever (sounds like its a Securities and Exchange
Commission rule
because who else would audit them due to being a public
company?) or
if the credit card companies even care, i am not sure, just
passing
that tidbit along.
On Apr 30, 12:40 pm, "Tony Birnseth" <t... 1sit.com> wrote:
> I don't know of any laws that dictate when you can
charge for an item.
> Regardless, it would be on a state by state basis
(states govern credit
> policy, not federal).
>
> Generally, for services, you should charge at time of
sale. For goods,
> it's best practice to charge at time of delivery. This
allows you room
> for back ordered items, cancellations due to lack of
stock, etc.
>
> Unfortunately GC won't let you reauthorize until the
prior authorization
> has expired (7 days I think) or the order has been
cancelled. Hence to
> contact a buyer with an out of stock condition and
substitute their
> purchase, you'd have to cancel and have the buyer
return to your site
> and repurchase. Kind of a pain for the merchant and
the buyer.
>
> Just one of the other joys of a "wallet
style" checkout process.
>
> Tony
>
> http://www.ez-order-m
anager.com
>
>
>
> -----Original Message-----
> From: google-checkout-api-integrationgooglegroups.com
>
> [mailto:google-checkout-api-integrationgooglegroups.com] On Behalf Of
> Alan
> Sent: Monday, April 30, 2007 7:16 AM
> To: Google Checkout Developers Forum - API Integration
Basics
> Subject: [google-checkout-api-integration] Re: When is
payment taken?
> Why do I have to charge the buyer?
>
> > As tony said, there is an option in your merchant
manager page to
> > "Authorize and Charge" at the same time.
However, if you have a
> > business that gets audited (mostly companies that
are publically
> > traded) this is illegal. You are only allowed to
charge the
> > customer's card once u ship the item.
>
> Thanks to both of you for the clarification.
>
> If it's illegal to charge the customer before you've
shipped, howcome
> they offer the option? Also, how do PayPal and others
get away with it?
> I thought it was standard to charge when you get the
order, assuming you
> will ship straight away.- Hide quoted text -
>
> - Show quoted text -
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