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Thread: Order status change notification timeout




Order status change notification timeout
country flaguser name
United States
2007-05-04 11:54:41
I am having an interesting issue which I have not been able
to
resolve.

I place an order and it arrives ok.  I get notification
about new
order, the internal processing is done and I send back the
confirmation.  Right after I get the
order-state-change-notification,
which states the order is changed to chargable and I respond
with OK
xml.  And this is where it all ends.  I start getting
repeated order-
state-change-notifications.  And the integration section of
my account
states that java... timed out.

I do not get any other notifications, namely
risk-assesement, which is
a prerequisit for me to charge orders.

Can someone please help.

Thank you,


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Re: Order status change notification timeout
country flaguser name
United States
2007-05-07 17:30:00
Hi,

"I get notification about new order, the internal
processing is done
and I send back the confirmation."

It sounds like Google Checkout doesn't recognize the
confirmation.
Could you please elaborate how you send back the
confirmation to
Google Checkout?

FYI, here's the section on responding to notifications:
http://code.google.com/apis
/checkout/developer/index.html#responding_to_notifications


Thanks,
Jacob

On May 4, 9:54 am, arkadiyp <arka...shoplet.com> wrote:
> I am having an interesting issue which I have not been
able to
> resolve.
>
> I place an order and it arrives ok.  I get notification
about new
> order, the internal processing is done and I send back
the
> confirmation.  Right after I get the
order-state-change-notification,
> which states the order is changed to chargable and I
respond with OK
> xml.  And this is where it all ends.  I start getting
repeated order-
> state-change-notifications.  And the integration
section of my account
> states that java... timed out.
>
> I do not get any other notifications, namely
risk-assesement, which is
> a prerequisit for me to charge orders.
>
> Can someone please help.
>
> Thank you,


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Re: Order status change notification timeout
country flaguser name
United States
2007-05-07 17:37:43
I had the same thread going in the Perl section and we have
been able
to find the issue, which may help everyone.  The google side
of the
equation seems to have about 3-4 second timeout, and my code
had a
runaway database scan which took about 10 seconds.  After
indexing the
database, the code runs in under a second, and the issue is
gone.

Hope this information saves someone a huge headache.

On May 7, 6:30 pm, GoogleCheckoutDevPro
<checkout-dev-...google.com>
wrote:
> Hi,
>
> "I get notification about new order, the internal
processing is done
> and I send back the confirmation."
>
> It sounds like Google Checkout doesn't recognize the
confirmation.
> Could you please elaborate how you send back the
confirmation to
> Google Checkout?
>
> FYI, here's the section on responding to
notifications:http://code.google.com/apis/checkout/dev
eloper/index.html#responding_...
>
> Thanks,
> Jacob
>
> On May 4, 9:54 am, arkadiyp <arka...shoplet.com> wrote:
>
>
>
> > I am having an interesting issue which I have not
been able to
> > resolve.
>
> > I place an order and it arrives ok.  I get
notification about new
> > order, the internal processing is done and I send
back the
> > confirmation.  Right after I get the
order-state-change-notification,
> > which states the order is changed to chargable and
I respond with OK
> > xml.  And this is where it all ends.  I start
getting repeated order-
> > state-change-notifications.  And the integration
section of my account
> > states that java... timed out.
>
> > I do not get any other notifications, namely
risk-assesement, which is
> > a prerequisit for me to charge orders.
>
> > Can someone please help.
>
> > Thank you,- Hide quoted text -
>
> - Show quoted text -


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Re: Order status change notification timeout
country flaguser name
United States
2007-05-07 18:20:14
Thank you very much for your tip!  

On May 7, 3:37 pm, arkadiyp <arka...shoplet.com> wrote:
> I had the same thread going in the Perl section and we
have been able
> to find the issue, which may help everyone.  The google
side of the
> equation seems to have about 3-4 second timeout, and my
code had a
> runaway database scan which took about 10 seconds. 
After indexing the
> database, the code runs in under a second, and the
issue is gone.
>
> Hope this information saves someone a huge headache.
>
> On May 7, 6:30 pm, GoogleCheckoutDevPro
<checkout-dev-...google.com>
> wrote:
>
> > Hi,
>
> > "I get notification about new order, the
internal processing is done
> > and I send back the confirmation."
>
> > It sounds like Google Checkout doesn't recognize
the confirmation.
> > Could you please elaborate how you send back the
confirmation to
> > Google Checkout?
>
> > FYI, here's the section on responding to
notifications:http://code.google.com/apis/checkout/dev
eloper/index.html#responding_...
>
> > Thanks,
> > Jacob
>
> > On May 4, 9:54 am, arkadiyp <arka...shoplet.com> wrote:
>
> > > I am having an interesting issue which I have
not been able to
> > > resolve.
>
> > > I place an order and it arrives ok.  I get
notification about new
> > > order, the internal processing is done and I
send back the
> > > confirmation.  Right after I get the
order-state-change-notification,
> > > which states the order is changed to
chargable and I respond with OK
> > > xml.  And this is where it all ends.  I start
getting repeated order-
> > > state-change-notifications.  And the
integration section of my account
> > > states that java... timed out.
>
> > > I do not get any other notifications, namely
risk-assesement, which is
> > > a prerequisit for me to charge orders.
>
> > > Can someone please help.
>
> > > Thank you,- Hide quoted text -
>
> > - Show quoted text -


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