SendMerchantOrderNumber not working in production

Hello, I just went live with our Google checkout today and
notice that
my privite data is not getting passed back to the production
server.
I update the order with our own order number and it works
fine in the
sandbox.

Any ideas?

Thanks,
Chuck


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Chuck,

You are using merchant-private-data?

Are you 100% sure the xml is being sent. Do you have any
log
information?

Please reply as soon as possible so the issue can be raised
as needed.

Joe


On Aug 20, 2:28 pm, ChuckBTN <ch...wonderlabs.com> wrote:
> Hello, I just went live with our Google checkout today
and notice that
> my privite data is not getting passed back to the
production server.
> I update the order with our own order number and it
works fine in the
> sandbox.
>
> Any ideas?
>
> Thanks,
> Chuck


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Here is a small xml snippit:
<?xml version="1.0"
encoding="UTF-8"?>
<new-order-notification xmlns="http://chec
kout.google.com/schema/2"
serial-number="261355843494352-00001-7">
 
<timestamp>2007-08-21T13:26:43.000Z</timestamp>
  <shopping-cart>
    <items>
      <item>
        <quantity>1</quantity>
        <unit-price
currency="USD">18.75</unit-price>
        <item-name>0422 - MILK
THISTLE</item-name>
        <item-description>250
Capsules</item-description>
      </item>
      <item>
        <quantity>1</quantity>
        <unit-price
currency="USD">6.65</unit-price>
        <item-name>5212 - COD LIVER
OIL&lt;br&gt;Maximum
Strength&lt;br&gt;NORWEGIAN</item-name>
        <item-description>250
Softgels</item-description>
      </item>
      <item>
        <quantity>1</quantity>
        <unit-price
currency="USD">31.96</unit-price>
        <item-name>737 - EDTA&lt;br&gt;Oral
Chelation&lt;br&gt;Formula*&lt;br&gt;TriCard
ia+ &amp;trade;</item-
name>
        <item-description>180
Capsules</item-description>
      </item>
    </items>
    <merchant-private-data>


      <cart-id>200708210917003049</cart-id>
###########################################################
gresponse code:
    case "new-order-notification": {


     
$gnum=$data['new-order-notification']['google-order-number']

['VALUE'];
     
$our_orderid=$data['new-order-notification']['shopping-cart'
]
['merchant-private-data']['cart-id']['VALUE'];
      $Grequest = new GoogleRequest($merchant_id,
$merchant_key,
"sandbox", $currency);
     
$Grequest->SendMerchantOrderNumber($data['new-order-
notification']["google-order-number"]["VALUE&
quot;] ,$our_orderid);
      $subject="New Google Order ".$our_orderid;
      mail('chuckwonderlabs.com',$subject,$xml_response);
include("orderupdate.php");
      $Gresponse->SendAck();
      break;
    }

############################################################
##########3
I get an email with the correct subject, so I know it's
pulling the
"our_orderid" back from the xml.

Like I said before...all was working fine under sandbox.  I
just
changed the id, key and servertype.  My orders are showing
up fine in
g checkout, just not putting my orderid with it.

Thanks,
Chuck





On Aug 20, 9:38 pm, "joseph.feser"
<joseph.fe...gmail.com> wrote:
> Chuck,
>
> You are using merchant-private-data?
>
> Are you 100% sure the xml is being sent. Do you have
any log
> information?
>
> Please reply as soon as possible so the issue can be
raised as needed.
>
> Joe
>
> On Aug 20, 2:28 pm, ChuckBTN <ch...wonderlabs.com> wrote:
>
>
>
> > Hello, I just went live with our Google checkout
today and notice that
> > my privite data is not getting passed back to the
production server.
> > I update the order with our own order number and
it works fine in the
> > sandbox.
>
> > Any ideas?
>
> > Thanks,
> > Chuck- Hide quoted text -
>
> - Show quoted text -


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SOLVED.  in my $Grequest I still had sandbox.  That should
take care
of it.

Thanks for helping.

Chuck

On Aug 21, 9:18 am, ChuckBTN <ch...wonderlabs.com> wrote:
> Here is a small xml snippit:
> <?xml version="1.0"
encoding="UTF-8"?>
> <new-order-notification xmlns="http://chec
kout.google.com/schema/2"
> serial-number="261355843494352-00001-7">
>  
<timestamp>2007-08-21T13:26:43.000Z</timestamp>
>   <shopping-cart>
>     <items>
>       <item>
>         <quantity>1</quantity>
>         <unit-price
currency="USD">18.75</unit-price>
>         <item-name>0422 - MILK
THISTLE</item-name>
>         <item-description>250
Capsules</item-description>
>       </item>
>       <item>
>         <quantity>1</quantity>
>         <unit-price
currency="USD">6.65</unit-price>
>         <item-name>5212 - COD LIVER
OIL&lt;br&gt;Maximum
> Strength&lt;br&gt;NORWEGIAN</item-name>
>         <item-description>250
Softgels</item-description>
>       </item>
>       <item>
>         <quantity>1</quantity>
>         <unit-price
currency="USD">31.96</unit-price>
>         <item-name>737 -
EDTA&lt;br&gt;Oral
>
Chelation&lt;br&gt;Formula*&lt;br&gt;TriCard
ia+ &amp;trade;</item-
> name>
>         <item-description>180
Capsules</item-description>
>       </item>
>     </items>
>     <merchant-private-data>
>
>      
<cart-id>200708210917003049</cart-id>
>
###########################################################
> gresponse code:
>     case "new-order-notification": {
>
>      
$gnum=$data['new-order-notification']['google-order-number']

> ['VALUE'];
>      
$our_orderid=$data['new-order-notification']['shopping-cart'
]
> ['merchant-private-data']['cart-id']['VALUE'];
>       $Grequest = new GoogleRequest($merchant_id,
$merchant_key,
> "sandbox", $currency);
>      
$Grequest->SendMerchantOrderNumber($data['new-order-
>
notification']["google-order-number"]["VALUE&
quot;] ,$our_orderid);
>       $subject="New Google Order
".$our_orderid;
>       mail('ch...wonderlabs.com',$subject,$xml_response);
> include("orderupdate.php");
>       $Gresponse->SendAck();
>       break;
>     }
>
>
############################################################
##########3
> I get an email with the correct subject, so I know it's
pulling the
> "our_orderid" back from the xml.
>
> Like I said before...all was working fine under
sandbox.  I just
> changed the id, key and servertype.  My orders are
showing up fine in
> g checkout, just not putting my orderid with it.
>
> Thanks,
> Chuck
>
> On Aug 20, 9:38 pm, "joseph.feser"
<joseph.fe...gmail.com> wrote:
>
>
>
> > Chuck,
>
> > You are using merchant-private-data?
>
> > Are you 100% sure the xml is being sent. Do you
have any log
> > information?
>
> > Please reply as soon as possible so the issue can
be raised as needed.
>
> > Joe
>
> > On Aug 20, 2:28 pm, ChuckBTN <ch...wonderlabs.com> wrote:
>
> > > Hello, I just went live with our Google
checkout today and notice that
> > > my privite data is not getting passed back to
the production server.
> > > I update the order with our own order number
and it works fine in the
> > > sandbox.
>
> > > Any ideas?
>
> > > Thanks,
> > > Chuck- Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -


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Hi,

Are there any errors on your integration page?  To check
please click
the settings tab then the integration link.  If there are no
errors,
it may be an issue with your parser.  As a sanity check, can
you copy
and paste the XML notification received by your server
blanking out
all of the private information?  Thanks

-Peng

On Aug 20, 11:28 am, ChuckBTN <ch...wonderlabs.com> wrote:
> Hello, I just went live with our Google checkout today
and notice that
> my privite data is not getting passed back to the
production server.
> I update the order with our own order number and it
works fine in the
> sandbox.
>
> Any ideas?
>
> Thanks,
> Chuck


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