Incomplete results returned by GSA.

Hello,

I have an asp.net client talking to a GSA. If I issue the
following
query, sometimes I get results 11-15 and other times 11-20
(which is
what I have asked for). Approximate number is 815.

The query messes up only with subcollections. If I use the
default
collection everything works well.

Any ideas?

Query follows:

http://c-if-google3.musc.edu/search?q=
cancer&site=podcastvideo&client=default_frontend&
;output=xml&getfields=description.author.title.keywords&
amp;num=10&start=10&filter=p

Thanks,
Sujit
-=-


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Hi,

I quickly tried to reproduce this but couldn't with the link
you gave.
When exactly does this occur? Do you mean:

1. This happens every time for this URL? If not, then does
it seem
only dependent on the collection or maybe on other
parameters?
2. Do you get the same problem when querying the GSA
directly on the
GSA frontend (i.e. not using your ASP application)?
3. Does it only happen when requesting 10-20?

If you can provide a little more information, that would
help.

Thanks,
Brian

On Jul 20, 9:53 pm, indianmonk <sujit....gmail.com> wrote:
> Hello,
>
> I have an asp.net client talking to a GSA. If I issue
the following
> query, sometimes I get results 11-15 and other times
11-20 (which is
> what I have asked for). Approximate number is 815.
>
> The query messes up only with subcollections. If I use
the default
> collection everything works well.
>
> Any ideas?
>
> Query follows:
>
> http://c-if-google3.musc.edu/sea
rch?q=cancer&site=podcastvideo&client...
>
> Thanks,
> Sujit
> -=-


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Brian,

The symptoms are very odd indeed. Let me try to explain
exactly whats
going on.

1. If I run the application without doing anything else
first, the
results returned are 11-15 instead of 11 to 20.
I immediately paste the query into the browser address bar
& I get the
same results as above. So I know it's not some weird code
issue of
mine. Now 11-15 is returned if I ask for 11-30 or 11-20.
It's always
11-15.

2. Wait about 10 mins and try to page again. It works!.
& I can page
through the results.
After this the app continues to work till I idle it i.e.
fire it up
after 15 mins or so.

3. GSA [test center] works fine all the time.

4. If I paste the query into browser address bar without
running the
app first i.e. within the past 15 min or so. It works!

I use the XMLDocument class's Load method to load up the
doc. So is
the Load method doing something odd !

I realize we are getting into .net stuff and this may not
the right
forum to discuss this.

Thanks,
Sujit
-=-


On Jul 23, 12:47 am, brian <brianj...gmail.com> wrote:
> Hi,
>
> I quickly tried to reproduce this but couldn't with the
link you gave.
> When exactly does this occur? Do you mean:
>
> 1. This happens every time for this URL? If not, then
does it seem
> only dependent on the collection or maybe on other
parameters?
> 2. Do you get the same problem when querying the GSA
directly on the
> GSA frontend (i.e. not using your ASP application)?
> 3. Does it only happen when requesting 10-20?
>
> If you can provide a little more information, that
would help.
>
> Thanks,
> Brian
>
> On Jul 20, 9:53 pm, indianmonk <sujit....gmail.com> wrote:
>
>
>
> > Hello,
>
> > I have an asp.net client talking to a GSA. If I
issue the following
> > query, sometimes I get results 11-15 and other
times 11-20 (which is
> > what I have asked for). Approximate number is
815.
>
> > The query messes up only with subcollections. If I
use the default
> > collection everything works well.
>
> > Any ideas?
>
> > Query follows:
>
> >http://c-if-google3.musc.edu/sea
rch?q=cancer&site=podcastvideo&client...
>
> > Thanks,
> > Sujit
> > -=-- Hide quoted text -
>
> - Show quoted text -


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This sounds suspiciously like a cache problem. I would log a
support
ticket to have it investigated.

Thor.

On Jul 23, 2:51 pm, indianmonk <sujit....gmail.com> wrote:
> Brian,
>
> The symptoms are very odd indeed. Let me try to explain
exactly whats
> going on.
>
> 1. If I run the application without doing anything else
first, the
> results returned are 11-15 instead of 11 to 20.
> I immediately paste the query into the browser address
bar & I get the
> same results as above. So I know it's not some weird
code issue of
> mine. Now 11-15 is returned if I ask for 11-30 or
11-20. It's always
> 11-15.
>
> 2. Wait about 10 mins and try to page again. It works!.
& I can page
> through the results.
> After this the app continues to work till I idle it
i.e. fire it up
> after 15 mins or so.
>
> 3. GSA [test center] works fine all the time.
>
> 4. If I paste the query into browser address bar
without running the
> app first i.e. within the past 15 min or so. It works!
>
> I use the XMLDocument class's Load method to load up
the doc. So is
> the Load method doing something odd !
>
> I realize we are getting into .net stuff and this may
not the right
> forum to discuss this.
>
> Thanks,
> Sujit
> -=-
>
> On Jul 23, 12:47 am, brian <brianj...gmail.com> wrote:
>
> > Hi,
>
> > I quickly tried to reproduce this but couldn't
with the link you gave.
> > When exactly does this occur? Do you mean:
>
> > 1. This happens every time for this URL? If not,
then does it seem
> > only dependent on the collection or maybe on other
parameters?
> > 2. Do you get the same problem when querying the
GSA directly on the
> > GSA frontend (i.e. not using your ASP
application)?
> > 3. Does it only happen when requesting 10-20?
>
> > If you can provide a little more information, that
would help.
>
> > Thanks,
> > Brian
>
> > On Jul 20, 9:53 pm, indianmonk <sujit....gmail.com> wrote:
>
> > > Hello,
>
> > > I have an asp.net client talking to a GSA. If
I issue the following
> > > query, sometimes I get results 11-15 and
other times 11-20 (which is
> > > what I have asked for). Approximate number is
815.
>
> > > The query messes up only with subcollections.
If I use the default
> > > collection everything works well.
>
> > > Any ideas?
>
> > > Query follows:
>
> > >http://c-if-google3.musc.edu/sea
rch?q=cancer&site=podcastvideo&client...
>
> > > Thanks,
> > > Sujit
> > > -=-- Hide quoted text -
>
> > - Show quoted text -


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Thor,

A support request has been logged and will let you know how
it all
turns out.

Sujit
-=-


On Jul 25, 8:02 am, Thor <thor.mitch...gmail.com> wrote:
> This sounds suspiciously like a cache problem. I would
log a support
> ticket to have it investigated.
>
> Thor.
>
> On Jul 23, 2:51 pm, indianmonk <sujit....gmail.com> wrote:
>
>
>
> > Brian,
>
> > The symptoms are very odd indeed. Let me try to
explain exactly whats
> > going on.
>
> > 1. If I run the application without doing anything
else first, the
> > results returned are 11-15 instead of 11 to 20.
> > I immediately paste the query into the browser
address bar & I get the
> > same results as above. So I know it's not some
weird code issue of
> > mine. Now 11-15 is returned if I ask for 11-30 or
11-20. It's always
> > 11-15.
>
> > 2. Wait about 10 mins and try to page again. It
works!. & I can page
> > through the results.
> > After this the app continues to work till I idle
it i.e. fire it up
> > after 15 mins or so.
>
> > 3. GSA [test center] works fine all the time.
>
> > 4. If I paste the query into browser address bar
without running the
> > app first i.e. within the past 15 min or so. It
works!
>
> > I use the XMLDocument class's Load method to load
up the doc. So is
> > the Load method doing something odd !
>
> > I realize we are getting into .net stuff and this
may not the right
> > forum to discuss this.
>
> > Thanks,
> > Sujit
> > -=-
>
> > On Jul 23, 12:47 am, brian <brianj...gmail.com> wrote:
>
> > > Hi,
>
> > > I quickly tried to reproduce this but
couldn't with the link you gave.
> > > When exactly does this occur? Do you mean:
>
> > > 1. This happens every time for this URL? If
not, then does it seem
> > > only dependent on the collection or maybe on
other parameters?
> > > 2. Do you get the same problem when querying
the GSA directly on the
> > > GSA frontend (i.e. not using your ASP
application)?
> > > 3. Does it only happen when requesting
10-20?
>
> > > If you can provide a little more information,
that would help.
>
> > > Thanks,
> > > Brian
>
> > > On Jul 20, 9:53 pm, indianmonk
<sujit....gmail.com> wrote:
>
> > > > Hello,
>
> > > > I have an asp.net client talking to a
GSA. If I issue the following
> > > > query, sometimes I get results 11-15 and
other times 11-20 (which is
> > > > what I have asked for). Approximate
number is 815.
>
> > > > The query messes up only with
subcollections. If I use the default
> > > > collection everything works well.
>
> > > > Any ideas?
>
> > > > Query follows:
>
> > > >http://c-if-google3.musc.edu/sea
rch?q=cancer&site=podcastvideo&client...
>
> > > > Thanks,
> > > > Sujit
> > > > -=-- Hide quoted text -
>
> > > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -


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Byron,

Support just fixed (it seems to be working correctly).
Issue# 645507 I
had to issue a 'Support Call' from the GSA & a
'workaround' was
applied.

Sujit
-=-


On Jul 30, 3:47 pm, "Byron Huber"
<voodoo...gmail.com> wrote:
> Sujit, please post any progress you make w/google
support.  I'd like to know
> how this turns out.  We're having a similar issue.


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