> -----Original Message-----
> From: sigia-l-bounces asis.org
> [mailto:sigia-l-bouncesasis.org] On Behalf Of Ziya
Oz
> Sent: 21 July 2006 21:42
> To: SIGIA-L
> Subject: Re: [Sigia-l] Personas vs Business Needs?
>
> Jonathan Baker-Bates:
>
> > are you not interested in observing users to
inform your
> judgement here?
>
> Absolutely. Which is why I said:
>
> >> Substitute "personas" with
"usage patterns" (either
> FIELD-OBSERVED or
> >> conjectured)
>
Ah, didn't spot that, sorry.
> (Incidentally, if you go back into the archives of this
list,
> you'd see fairly long, periodic discussions on
personas.
> There's almost never any consensus on its definition,
how
> they are supposed to be used, who it's supposed to
help, why
> they are/aren't best practice, etc. That usually tells
me
> that personas belong to a class of lucrative devices
that
> promise far more than they deliver. But I digress.
Yes, I had a look at the weekend and you're not wrong
there. For some
reason though I have a notion that there is a
"right" way of using
personas which has something to do with Alan Cooper. So my
next stop on
this to read him (again) in the context of the issues I'm
encountering.
Jonathan
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