Re: Usability Testing

> Christopher Fahey wrote:
> > I would be overjoyed to see an IA or UX designer
stand up for their 
> > expertise for once instead of deferring to
research without 
> > questioning their all-too-often flawed
methodologies or specious 
> > relevance to the particular problem.
>   
> Huh? I do this *all* the time. 

I meant on the lists, that's all. I know we do this all the
time in real
life. 

-Cf

Christopher Fahey
____________________________
Behavior
biz: http://www.behaviordesi
gn.com
me: http://www.graphpaper.com

------------
IA Summit 2007:  Enriching IA
Rich Information, Rich Interaction, Rich Relationships
March 22-26, 2007, Las Vegas, NV
www.iasummit.org
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I'm in the fortunate position these days where I'm able to
design and
also have access to labs/testing facilities so that I can
usability
test/research as well.

I'm perfectly able to 'test' my own design, but that's
because I'm
most interested in getting the best design outcome possible,
and not
necessarily with appearing infallible.

As mentioned earlier, what is critical with 'testing' design
is that
it happens early and often so that design can iterate in
response to
learnings throughout the process. Doing usability testing
for the
first time as a line item in the project plan shortly before
launch is
a waste of time and money.

In my ideal world, all designers would also do testing
(although we'd
stop calling it testing and call it research instead),
Testing/researching wouldn't be a profession isolated from
design.

I understand and agree with many of the concerns re:
usability testing
that have been discussed above, but at the same time, I
don't want
people to de-value testing wholesale. It really is
incredibly
valueable to have people who will potentially be using your
design,
giving you feedback as you go.

Why don't more designers re-claim the testing role and use
testing/research in ways that are actually beneficial to the
design
process.

(ah yes, commercial realities etc. I'll step back into the
real world now!)
________________________
Leisa Reichelt
User Experience Consultant

leisa.reicheltgmail.com
www.disambiguity.com
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IA Summit 2007:  Enriching IA
Rich Information, Rich Interaction, Rich Relationships
March 22-26, 2007, Las Vegas, NV
www.iasummit.org
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