My client in Ann Arbor, MI is the leader in online retail
with 20 of the top
100 retail sites and is saying goodbye to their beloved
Director of User
Experience due to relocation. Therefore, an exciting
opportunity has opened
up in Ann Arbor for someone with 7 plus years of I/A-UX
online experience.
Previous management level and budgetary responsibilities
with experience of
2-5 years leadership skills are critical to this position.
You will oversee
4 locations across the US as well as function in a highly
client facing
role. If championing User Experience, leading a team where
excellence is
acknowledged and rewarded, and putting all your years of UX
experience to
work sounds appealing, then please read on.
Ann Arbor is a wonderful collage town with excellent
restaurants, fantastic
cost of living, wonderfully diverse culture and a sweet
"sit on the front
porch, talk to your neighbors and share sun tea" style
of living. If you're
ready to leave the intense traffic, stress and pressure of
city life behind,
this may just be your opportunity of a life time!
Come lead a diverse team of talented IA's in an environment
where everyone
knows how to work well and play nicely...together!
The position is capped at 100,000 annually with excellent
benefits and great
bonuses! My client is 11 years old with corporate head
quarters in Ann
Arbor MI where this position would be located. Relocation
assistance is
available!
Position Title: User Experience Group Director
Department: User Experience Group
Reports to: Managing Director, Ann Arbor
ESSENTIAL RESPONSIBILITIES
This position has two key areas of responsibility:
..Manages Information Architects and Senior Information
Architects in the
Ann Arbor, Michigan office as well as Managers, User
Experience Group and
Manager, Reporting and Analytics across all 4 office
locations
..Participates in sales and project-based work
Management Role
..Sets goals and overall direction pertaining to new
methodologies,
staffing, and utilization for the entire User Experience
Group, which
includes User Experience and Reporting & Analytics roles
..Leads User Experience Group recruitment process and hiring
decisions in
all 4 office locations
..Develops and maintains all User Experience Group job
descriptions
..Delivers orientation training, conducts weekly check-in
meetings, and
serves as advocate for Information Architects and Senior
Information
Architects in the Ann Arbor, Michigan office as well as
Managers, User
Experience Group and Manager, Reporting and Analytics across
all 4 office
locations
..Helps facilitate goals, conducts performance reviews, and
manages
performance of in the Ann Arbor, Michigan office as well as
Managers, User
Experience Group and Manager, Reporting and Analytics across
all 4 office
locations
..Pays attention to what motivates others and encourages
them to act
..Leads recommendation for approval of department promotions
..Ensures essential departmental training takes place to
improve skill level
within the group
..Provides pro-active suggestions to Executive Staff to
advance the
department and the company to the next level
..Assists Program Managers and Managing Directors in
resource management and
assignments
..Monitors direct report utilization; reports status and
staffing needs to
Executive Staff
..Provides conflict resolution with regard to User
Experience Group issues
internally or with clients ..Participates in and leads
on-going special
projects such as innovation teams, process development,
white paper
development, up-to-speeds, etc.
..Helps Manager, Reporting and Analytics negotiate and
finalize contracts
with reporting partners
Sales and Project-Based Role
..Participates in and reviews User Experience Group sales
efforts
..Authors various strategy documents, analyses, user
interface and
functional specifications, and user guides ..Works with
clients to
understand their business models and goals and leads
defining business
requirements, content, and features
..Participates in and/or leads consulting engagements
..Leads User Experience Group-portions of projects - from
brainstorming and
conception to architecting and training
..Conducts multiple methods of primary and secondary
research including
interviews with key stakeholders, observation, surveys,
market research, Web
analytics, etc.
..Analyzes customer segments and their information and
functional needs in
order to create personas ..Researches and analyzes industry
trends and
competitive information
..Collaborates with project teams to define strategy, site
architecture and
navigation, map out user flow and experience, and define
high-level
interaction ..Participates in client training
..Conducts ongoing usability testing and assessment
..Defines metrics for assessing success
..Acts as customer advocate
..Serves with Manager, Reporting and Analytics as Account
Manager for
various reporting and Web analytics engagements
REQUIREMENTS
..Minimum 7+ years directly related information design and
strategy
experience
..Degree work in human factors, HCI, information design,
industrial design,
or related area strongly preferred ..5+ years of experience
in a managerial
role
..Excellent people leadership, creative, and analytical
skills
..Ability to work with design team in a collaborative,
dynamic environment
..Strong knowledge of site design and usability principles,
issues, and
techniques
..Previous experience designing complex Web sites
..Ability to analyze customer needs and define strategies
for meeting them
..Ability to organize large bodies of information
..Professional customer-relation skills and commitment to
customer service
..Excellent written (i.e., writing, editing, and proofing)
and oral
communication skills
..Excellent skills with VISIO and MS Office suite
..Strong client education skills
..Executive-level presentation skills
..Team-building skills
..Excellent working relationships with people in a wide
variety of
functional areas
..Regular travel to Fry office locations as well as
prospective and existing
client sites
ATTRIBUTES
..Collaborative
..Committed to fostering teacher-learner-teacher environment
..Excellent listener
..Appreciative and acknowledging of others
..Accountable for own actions
..Strong problem-solving skills and detail-oriented to the
core
..Positive and constructive
..Sense of humor
To be considered for this exciting opportunity, please
submit a resume and
examples of work to laura.hunter vividresources.com and feel
free to call or
email with any questions.
Thank you,
Laura
Laura Hunter
Vivid Resources
office-559-684-1070
cell-559-303-9018
fax-559-684-0820
laura.huntervividresources.com
www.vividresources.com
------------
IA Summit 2007: Enriching IA
Rich Information, Rich Interaction, Rich Relationships
March 22-26, 2007, Las Vegas, NV
www.iasummit.org
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