I like these types of articles, gets your blood going in the morning(it's morning for me atleast. These are good points to think about, but you can play devils advocate with all of them. The accidental IT person dies in a car crash and no one knows the passwords to the server? We'll, first question is, why would you want another person who isn't even an accidental IT person let alone an IT person to then have control of things, this could lead to even more problems. If this did happen any outsourced support company could gain access to the servers without knowing any passwords.
Keith
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>>;1) Thieves break into the Accidental Techie's house, and steal the tape. They use information from the case management files to engage in identity theft, or to harass vulnerable individuals about their HIV or immigration status. The agency suffers a major loss of reputation, the well-being of clients is jeopardized, and AT's home is not covered by the agency's insurance, thus making AT personally liable. An organizational nightmare ensues.>;>
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