(ISF) FW: Top ten computer skills all office workers should know?

(Dear ISF Colleagues: This topic is under consideration by members of
the New York 501 Tech Club. I think it's well worth discussing. What
are your opinions? Best regards from Deborah)

-----original message-----
From: Joshua Peskay < JPeskay%40fcny.org">JPeskayfcny.org>
Date: 24 Oct 2006 19:22:35 -0000
Subject: [501 Tech Club NY] Top ten computer skills all office workers
should know?
To: 501techclub-ny%40groups.nten.org">501techclub-nygroups.nten.org

So, an organization I'm working with asked me this question recently.
They'd implemented SBS 2003, Office 2003, etc, and given their staff a
basic Word/Outlook/Excel training.

They've been happily working for six or months or so, but they can't
shake the feeling that they're under-utilizing their new technology.

So they asked me this question: What do you think are the top ten
computer skills that every one of our staff should know?

I thought this was a pretty great question. Of course, I had no idea
how to answer, but I promised them I would work on an answer.

So, I'm looking for the top ten computer skills that all staff at an
NPO should know. These would be the ten skills that, if all staff knew
them, would have the most benefit for the organization in terms of
productivity and collaboration.

I realize this is a loaded question, and can obviously vary greatly
from organization to organization. But that said, I'm really
interested to hear what y'all think about this.

To get us started, I've put together my own top ten. I don't think
this is a perfect list, or even a good one. But it's a starting point.

Fire away.

Top ten computer skills all staff should know:

1) Understanding Email and Email etiquette (reply, reply to all,
forward, to/cc/bcc, etc.)

2) File management (understanding how and where to save and
access files on the network)

3) Calendar sharing and Meeting scheduling (free/busy)

4) Email management (how to prioritize, search, and manage your
emails over time)

5) Delegating access and permissions to personal data (Calendar,
Contacts, Inbox, etc.)

6) Public Folders (Calendars, Task lists, Contact lists, etc.)
when to use them, what to put there)

7) Mail Merges

8) Out of Office and Email rules

9) Document collaboration (editing documents between multiple people)

10) How to use the Help menus to answer your own questions

Joshua Putnam Peskay
Director of Information Technology
Fund for the City of New York
jpeskay%40fcny.org">jpeskayfcny.org
212.590.9509

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