Job Opportunity
Position: Technical Support Specialist/Help Desk
Job Type: Administrative
Schedule: Full Time
Location: Tukwila, Washington
Salary: Hourly Position DOE with benefits
Job Posted: February 28, 2007
Req'd Travel: Yes � In Washington State up to 15%
Relocation Covered: No
To Apply: Send cover letter & resume in word format to:
Human Resources Administrator
Cedar River Clinics, Executive Office
14220 Interurban Ave S. Suite #140
Seattle, WA 98168
Fax: (206)267-2702)
E-mail: HR%40CedarRiverClinics.org">HR
CedarRiverClinics.org
We are looking to fill a newly created position at the Executive Office in Tukwila, WA. The successful candidate will work under the direction of the Systems Administrator. This is an entry level IT position which will provide user support by troubleshooting software/hardware/printer/scanner problems. Will also assist in telephone support, network operations and additional administration support.
Summary of Responsibilities: Provide positive encouraging support to end users who have varying degrees of technical knowledge.
Provide direction and support to On-Site Systems Coordinators.
Ability to timely troubleshoot printer, hardware/software, copier/scanner and telephone support over the telephone or in person.
Assist in resolving computer issues over the telephone or in person.
Provide telephone system support as needed.
Install software as needed.
Configure workstations as needed.
Set up new network user accounts, email, network folders and permissions.
Dismantle network account for separated users.
Follow through on IT policy change documentation.
Order cabling for telephones and/or computers as directed.
Other duties as assigned.
Summary of Skills: Advanced knowledge in the following programs: DOS based applications, Windows applications, computer networks.
Familiarity with network, telephone and voicemail systems. Ability to teach and provide direction to other computer users with varying degrees of knowledge.
Working knowledge of Network protocols and IP addressing.
Extreme attention to detail and follow through.
Ability to effectively prioritize and complete tasks with little or no assistance.
Ability to run office errands.
Ability to make judgment decisions within the scope of assigned tasks.
Demonstrated flexibility in handling multiple tasks and working in different areas.
Valid Washington State driver's license, reliable transportation, and insurance required.
Maintain internal and external confidentiality. Possess a strong commitment to Cedar River Clinics mission and values.
Physical Demands of this position: Frequently stands, walks, sits and climbs in performing duties in the office and in traveling to off site locations.
Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies.
Frequently lifts and carries up to 15lbs of computers, monitors, printers and occasionally, up to 40 lbs.
Frequently to occasionally performs close work while using tools to install hardware, updating files, reading technical information, and using computers.
Occasionally kneels, bends, pushes and pulls.
Occasionally maneuvers around and/or under desks in sometimes tight and dirty locations.
Summary of requirements: High school diploma or equivalent.
Knowledge of DOS bases applications, Windows applications, computer networks.
Experience installing/troubleshooting/maintaining PC, printers and scanners required.
Strong written and verbal communication skills.
Demonstrated ability to be flexible.
Must be Pro Choice.
Must be able to travel in Washington State up to 15%.
Feminist Women's Health Center is a social change organization that combines direct services (abortion and reproductive health care), with activism (to preserve the right to choose) and community education (to demystify health information and empower health decisions).
VISION: We have a vision of a world where all women freely make their own decisions regarding their bodies, reproduction and sexuality ? a world where all women can fulfill their own unique potential and live healthy, whole lives.
MISSION: To achieve reproductive freedom, FWHC provides abortion and birth control so women can decide their own destinies.
To learn more about ? the clinic or the organization, see:
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