Hello Mary,
I'm afraid I won't be able to respond to your real question about the "reasons" to help motivate employees to use work email in your situation. Except to point you here: http://www.email-policy.com/
This was a starting point to help me develop an email policy, and I think it helps you answer some of your questions.
If your spam situation stays the same, however, that could be a serious pain if it drove everyone away to begin with. I'd recommend looking for other solutions to help mitigate the problem:
1. RBLs (realtime blocking lists) can help to get rid of tons of spam regardless of your email server platform (Windows, Linux, Mac, whatever). I use RBLs from spamhaus.org and another whose name escapes me right now. They have been very effective during this time that my org also does not have budget to update anti-spam licenses, but I wanted something effective on the server before the mails reach the desktop. 2. If you are using Outlook, make sure to run Office updates to keep the spam filtering current. 3. Mailshell anti-spam from Techsoup is $1.50 each up to 100 users, $9 each user after that. However this is a desktop solution. http://www.techsoup.org/stock/Category.asp?catalog_name=TechSoupMain&category_name=Mailshell&Page=1
I hope that's helpful for you.
Best Regards,
Ray Stuart
www.world-links.org
-----original message-----
>>I'd like to clarify my original post because I can see how it can be misinterpreted. 1) The agency does not wanting staff using their home email account and never encouraged it 2) Staff resorted to their home email account because of their frustration with the amount of spam coming in on their agency email account 3) The agency wants to cite "reasons" why it's inappropriate for employees to use home email accounts based on industry standards (liability, branding,>>
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