Thanks Saurabh,
Thanks for the feedback on JTrac. I'll try to respond to
some of your
comments and actually some of these are implemented in
2.1.0-beta. It would
help if you raise feature requests also, so that we can
track these better,
and you can do this here: http:
//sourceforge.net/tracker/?group_id=162983
> 1. "Assign To" field only gets enabled only
when we choose a new
> status. This forces us to choose a status even when we
are trying to
> reassign a task without changing its status.
Agreed, we'll try to make this change before 2.1.0 final
> 2. "Notify By Email" and "Assign
To" should be ordered alphabetically.
This is done in 2.1.0
>3. Allow file attachments at the issue level (as opposed
to history
> level) along with the ability to replace an existing
attachment with an
> updated version.
Yes, do raise a feature request.
> 4. We are extensively using the feature to relate
tasks. I have noticed
> that this feature is not very robust. Often I have to
try more than once
> to
> successfully add related tasks. Also I don't think that
comment should be
> mandatory when adding related tasks. Enhance the
ability to relate tasks
> and
> remove/modify task relationships. Currently this
support is very
> rudimentary!
I admit this was rushed into 2.0, can you try 2.1.0 as soon
as you get the
chance because this has been improved. You can also raise a
feature request
if you feel the comment should be optional.
> 5. When somebody leaves the company, the administrator
should be able
> to easily lock/deactivate the user account. Currently I
have to lock users
> by updating the database table!
This is done in 2.1.0
> 6. Add the ability to create an issue by email.
> 7. Implement full blown integration with subversion.
> 8. Allow the option to record jTrac activity (log user
logins and
> logouts, accumulate usage statistics for later review)
> 9. Add the ability to save named searches.
> 10. Implement standard management reports.
> 11. Implement single sign-on
LDAP integration is available in this version, for the rest,
please raise
feature requests.
Saurabh Banerjee wrote:
>
> Hello Peter,
>
> We have been using jTrac in our company for the last
couple of months both
> in my organization (Software Development) and
operations (customer
> support,
> network engineering, helpdesk, etc.) to track tasks and
issues. We picked
> jTrac because it is so much easy to use and install. We
are using MySQL as
> our database and tomcat as our application server. We
have enabled SSL in
> tomcat for security since we access jTrac from
geographically distributed
> teams. Overall jTrac has served us well and we are
happy that we choose
> jTrac over a few other competing products. It is very
stable and robust.
>
> However I think that there is still lot of room for
improvement to make
> jTrac more appealing for corporations. Here is my wish
list of features I
> would love to see in future versions of Jtrac:
>
> 1. "Assign To" field only gets enabled only
when we choose a new
> status. This forces us to choose a status even when we
are trying to
> reassign a task without changing its status.
> 2. "Notify By Email" and "Assign
To" should be ordered alphabetically.
> 3. Allow file attachments at the issue level (as
opposed to history
> level) along with the ability to replace an existing
attachment with an
> updated version.
> 4. We are extensively using the feature to relate
tasks. I have noticed
> that this feature is not very robust. Often I have to
try more than once
> to
> successfully add related tasks. Also I don't think that
comment should be
> mandatory when adding related tasks. Enhance the
ability to relate tasks
> and
> remove/modify task relationships. Currently this
support is very
> rudimentary!
> 5. When somebody leaves the company, the administrator
should be able
> to easily lock/deactivate the user account. Currently I
have to lock users
> by updating the database table!
> 6. Add the ability to create an issue by email.
> 7. Implement full blown integration with subversion.
> 8. Allow the option to record jTrac activity (log user
logins and
> logouts, accumulate usage statistics for later review)
> 9. Add the ability to save named searches.
> 10. Implement standard management reports.
> 11. Implement single sign-on
>
>
>
> Thanks and Regards,
>
> Saurabh
>
>
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0-beta-official-release-tf4082862.html#a11610073
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