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Thread: Systems Integration Engineer - Seattle, WA




Systems Integration Engineer - Seattle, WA
user name
2006-06-20 21:01:14
Systems Integration Engineer

PAR3 Communications, Inc., now with EnvoyWorldWide, provides
the most
comprehensive array of enterprise notification solutions
from a single,
proven source. Corporations and government entities use the
high-availability, high-capacity technology to proactively
and
personally interact with customers, employees and other
constituents via
any wired or wireless device. The company's hosted,
automated services
meet the needs of the entire enterprise, helping them
communicate
information across the customer lifecycle, from collections
to customer
service and marketing, as well as through unplanned events
and
emergencies that threaten the continuity of business
operations.
Customers include Progressive Insurance, US Airways, Medco,
Bear
Stearns, Nextel Partners and Symantec. For more information,
visit
www.PAR3.com <http://www.par3.com/>
 or www.envoyworldwide.com. 

Job Summary and Responsibilities Include:

The Professional Services group within PAR3 develops
high-end outbound
notification applications. We focus on delivering results
and value to
our clients through custom and packaged solutions. As a
systems
integration engineer, responsibilities include:

*         Participate in designing customs systems
integrations to
capture the events required to initiate mission-critical
customer
outbound notifications on behalf of our clients by:

o        Performing data modeling through object-oriented
and database
design

o        Reviewing the business requirements (functional
specification)
gathered by the sales engineers and project managers to
identify open
issues and missing requirements

o        Working with the senior engineer to create the list
of
deliverables and their corresponding estimates for the
design solution

*         Develop the systems integration solution to
fulfill the
client's business requirements. Steps include:

o        Build the Development Environment 

*         Create the source tree using CVS/Subversion

*         Request voice prompts from the Media Services
group

*         Manage hardware setup with the Operations group

*         Request PAR3 "Alert Administrator"
(web access) client setup
from the Operations group

o        Code/Develop the Systems Integration Solution using
Java in the
UNIX environment

o        Develop multi-media (telephony, email, SMS)
templates using
PAR3 X-Builder tool

o        Write monitoring scripts using Korn Shell or Perl
to
proactively monitor the health of the solution

o        Create a personal work plan to meet the dates
communicated to
the client

o        Raise awareness to the senior engineer and/or
project manager
when a request is out of scope

*         Develop straightforward flat file based outbound
notification
application that meet the client business requirements

*         Create and execute detailed Test Plans to execute
white-box
testing of all components

o         Resolve issues discovered during white-box testing

*         Production Rollout Support

o        Monitor the solution post go-live to ensure
scheduled input and
nightly result processing are operating as designed

o        Resolve any issues that are discovered by the
client and
customer management teams

*         Interact with PAR3 direct sales force and clients

o        Provide clarification on estimates and design 

o        Play an active role in addressing and communicating
design and
production issues via conference calls and detailed emails

*         Continue to develop leadership skills to grow into
playing a
primary role in leading projects and staff 

Technical Requirements (Knowledge, Skills and Abilities):

*         In depth knowledge of object-oriented design and
implementation is critical

General Requirements (Knowledge, Skills and Abilities):  

*         Demonstrates a dedication to client satisfaction

*         Possess the ability to communicate (both written
& verbal) in
a clear, concise and professional manner

*         Comfortable working with a direct sales force

*         Willingness to occasionally serve as on-call
support contact

*         Outstanding problem-solver who can demonstrate a
desire to
succeed and takes pride in a strong work ethic 

*         Ability to work both independently and in a
collaborative
team-based environment

*         Ability and interest to work in an ever-changing
environment

*         Open to occasional travel and direct interaction
with clients

*         Desire to grow into a senior engineer role with HR
responsibilities (mentoring, writing reviews, serving as
primary on
projects)

Working knowledge or willingness/ability to learn:

*         Unix shell scripting, 

*         SQL, 

*         Unix, 

*         VI, 

*         Regular expressions, 

*         XML 

Education / Experience:

*         Previous experience designing and implementing a
solution in
an object-oriented language (Java, C++, C#, Smalltalk)

*         Computer Science or Electrical Engineering Degree

*         One to three years programming skills in Java (C++
is also
acceptable)

*         Understanding of call center environments a plus

*         SQL, PL/SQL, UNIX, middleware, and Oracle database
experience
a plus

For further consideration, please send your resume and a
brief cover
letter to jobspar3.com

 



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