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Thread: Re: Is anybody is fixing bugs?




Re: Is anybody is fixing bugs?
country flaguser name
Netherlands
2007-06-17 06:24:10
JRT,

We've kindly asked you to not post to this list anymore.
It'd be great if you 
stop this cat-and-mouse game and actually just respect other
people's wishes.

Thanks for your collaboration.

On Sunday 17 June 2007 02:52:50 Richard Kakis wrote:
> Sebastian Kügler wrote:
> > Hi Sven,
> >
> > On Friday 15 June 2007 08:36:53 Sven Anders
wrote:
> >> Im am a user, and write bug reports. I found
an bug, which was
> >> found by an other user nearly two years
(2005-07-14) ago [Bug
> >> 109059] . But nobody has fixed this bug until
today.
> >>
> >> So shall I write more bug reports, or shall I
not write any bug
> >> reports, because it wont change anythink?
>
> I would suggest that you continue to write bugs
reports.  Try to make
> them as specific as possible.  If possible include test
cases that will
> reproduce the bug.  If you have written the bug against
the current
> release, retest it and add a further comment with each
new release.
> This would probably prevent it from being ignored for
two years.
>
> >> I would like that a bug reporter is contact by
a developer (who
> >> "owns" this bug) in a specific time
(e.g. 1 month).
>
> It could be worse.  They might close the bug as WONTFIX
within 24 hours.
>   Yes, someone should contact you within 30 days.
>
> > Unfortunately, this is not how Free Software (and
specifically KDE)
> > works. You can't force people to fix bugs or react
to reports within
> > a certain timeframe -- most of the people are
volunteers after all.
>
> Volunteer != 'do what ever you want'.
>
> If I volunteer to help Habitat for Humanity build a
house, I expect to
> be told what to do.  I might be offered a choice of
jobs, but anarchy
> doesn't really work in building a house.  I don't see
how we should
> expect it to work here.
>
> > That said, it's wrong to conclude from one bug not
being handled in a
> >  timely manner that bugreporting is useless. There
are a lot of bugs
> > fixed every day (http://www.commit-diges
t.org/ has more details in
> > the statistics section).
>
> But, we do have a bug problem.  Perhaps we need to
refactor our software
> engineering methods.  We need a method where we can
offer a higher
> quality product.  The product should improve in quality
with each stable
> release.  This has not been the case.
>
> > On another note, as you can imagine, KDE
developers are busy people,
> > especially with KDE 4.0 approaching quickly
>
> This is really a lame excuse.  If we are too busy
developing new stuff
> to fix bugs, we have a serious problem.
>
> > and help would be greatly appreciated. Even if
you're not into
> > coding, you can make a difference, either by
triaging bugs (making it
> >  easier for developers to find useful information
in bugreports),
>
> Actually, Bugzilla needs more than just triage to
accomplish this.
>
> > by promoting, translating, creating artwork,
maintaining and
> > developing websites, taking part in the HIG
hunting season and so on.
>
> But, please help.  Since there is a lot of obsolete
open bugs in
> BugZilla, this is what is needed most.
>
> Do we have a list called: howtohelp?  Actually, it
seems that what is
> needed is a list for people to post requests for help.
>
> TIA: RK

Sending email under a wrong name is considered unsound
behaviour.
-- 
sebas

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Key ID: 9119 0EF9 
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problems waiting 
out there. - Eric Steven Raymond


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Re: Is anybody is fixing bugs?
country flaguser name
United States
2007-06-17 08:05:54
Hi all,

Just for those who are wondering..
There are allot of bugs on the tracker that have already
been solved by:
	- Migrating to Qt4
	- Creating new frameworks and backends such as Solid and
Plasma
	- Without knowing it (yeah.. it happens that something a
developer will solve a bug without knowing that it has
already been reported)
	- Moving some components to Qtlibs

So 13800+ bugs is not verryyy accurate ... 

Pieter


On Sunday 17 June 2007 13:24:10 Sebastian Kügler wrote:
> JRT,
> 
> We've kindly asked you to not post to this list
anymore. It'd be great if you 
> stop this cat-and-mouse game and actually just respect
other people's wishes.
> 
> Thanks for your collaboration.
> 
> On Sunday 17 June 2007 02:52:50 Richard Kakis wrote:
> > Sebastian Kügler wrote:
> > > Hi Sven,
> > >
> > > On Friday 15 June 2007 08:36:53 Sven Anders
wrote:
> > >> Im am a user, and write bug reports. I
found an bug, which was
> > >> found by an other user nearly two years
(2005-07-14) ago [Bug
> > >> 109059] . But nobody has fixed this bug
until today.
> > >>
> > >> So shall I write more bug reports, or
shall I not write any bug
> > >> reports, because it wont change anythink?
> >
> > I would suggest that you continue to write bugs
reports.  Try to make
> > them as specific as possible.  If possible include
test cases that will
> > reproduce the bug.  If you have written the bug
against the current
> > release, retest it and add a further comment with
each new release.
> > This would probably prevent it from being ignored
for two years.
> >
> > >> I would like that a bug reporter is
contact by a developer (who
> > >> "owns" this bug) in a specific
time (e.g. 1 month).
> >
> > It could be worse.  They might close the bug as
WONTFIX within 24 hours.
> >   Yes, someone should contact you within 30 days.
> >
> > > Unfortunately, this is not how Free Software
(and specifically KDE)
> > > works. You can't force people to fix bugs or
react to reports within
> > > a certain timeframe -- most of the people are
volunteers after all.
> >
> > Volunteer != 'do what ever you want'.
> >
> > If I volunteer to help Habitat for Humanity build
a house, I expect to
> > be told what to do.  I might be offered a choice
of jobs, but anarchy
> > doesn't really work in building a house.  I don't
see how we should
> > expect it to work here.
> >
> > > That said, it's wrong to conclude from one
bug not being handled in a
> > >  timely manner that bugreporting is useless.
There are a lot of bugs
> > > fixed every day (http://www.commit-diges
t.org/ has more details in
> > > the statistics section).
> >
> > But, we do have a bug problem.  Perhaps we need to
refactor our software
> > engineering methods.  We need a method where we
can offer a higher
> > quality product.  The product should improve in
quality with each stable
> > release.  This has not been the case.
> >
> > > On another note, as you can imagine, KDE
developers are busy people,
> > > especially with KDE 4.0 approaching quickly
> >
> > This is really a lame excuse.  If we are too busy
developing new stuff
> > to fix bugs, we have a serious problem.
> >
> > > and help would be greatly appreciated. Even
if you're not into
> > > coding, you can make a difference, either by
triaging bugs (making it
> > >  easier for developers to find useful
information in bugreports),
> >
> > Actually, Bugzilla needs more than just triage to
accomplish this.
> >
> > > by promoting, translating, creating artwork,
maintaining and
> > > developing websites, taking part in the HIG
hunting season and so on.
> >
> > But, please help.  Since there is a lot of
obsolete open bugs in
> > BugZilla, this is what is needed most.
> >
> > Do we have a list called: howtohelp?  Actually, it
seems that what is
> > needed is a list for people to post requests for
help.
> >
> > TIA: RK
> 
> Sending email under a wrong name is considered unsound
behaviour.



-- 
The difference between intelligence and stupidity is that
intelligence has its limits.
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